|[January 14, 2013]
Rollin' Oats Wins Progressive Grocer Tech Award for Implementation of ECRS Retail Automation
NEW YORK --(Business Wire)--
Florida-based natural grocery retailer Rollin' Oats Market & Café has
been named Progressive Grocer's Tech Award winner for Store
Operations. Rollin' Oats was chosen for this honor based on its success
and industry leadership in executing ECR Software Corporation's (ECRS)
point-of-sale, inventory auto replenishment, and supplier integration
system across its multiple store locations.
Rollin' Oats Market & Cafe Wins PG Tech Award (Photo: Business Wire)
Taking on the challenge of overcoming traditional thinking in grocery
inventory processes, Mike Asher, Chief Operating Officer of Rollin'
Oats, began implementing advanced features including recently introduced
CATAPULT ™ auto-reorder with DemandFILL™ and ECRS Gateway (News - Alert) LogicSync™
technologies over the past year. Across the enterprise, return on
investment (ROI) was met soon after implementation with dramatic results
such as an eight percent increase in profit growth (20% overall; 8%
directly associated with system implementation), automated Gateway
connections with 85 suppliers, and time savings of 20-30+ hours per
week, which they have rededicated to customer service and merchandising
"The biggest challenge we faced was getting employees on board," said
Asher. "We have a lot of experienced buyers that were used t outdated
methods of ordering (walking the aisles with clipboards, antiquated hand
held order machines, relying on sales reps to place orders, etc). Once
they saw the way the systems work and how much time savings there is,
they embraced the change and have seen the growth."
DemandFILL, one of four replenishment methods in CATAPULT, uses multiple
ordering factors combined with proprietary business logic to generate
the best order possible. This suggested order generation technology
reduces costly inventory management mishaps such as ordering the wrong
product, overstock, and out-of-stocks. When used with ECRS Gateway,
CATAPULT automatically transmits the approved purchase order to any
supplier and receives fulfillment information, such as price updates and
shipped quantities, back through the system. All order information can
be tracked through a web-based dashboard showing each step in the order
Asher further explained, "Sales have definitely increased through the
utilization of auto replenishment and ECRS Gateway. We were experiencing
12% growth prior to the implementation and now consistently achieve
close to 20%. Profits have significantly increased since we spend more
time seeking deals and promotions (buying better) and more importantly
enjoying face time selling to our customers."
"Any technology that frees up store associates' time is a great asset to
have," said Joseph Tarnowski, senior editor for Progressive Grocer
and editor-in-chief of Progressive Grocer Independent.
"Especially for independent grocers like Rollin' Oats, where strong
customer engagement is a key differentiator. More time spent with
shoppers means more sales."
This is the second consecutive year an ECRS customer has been selected
for this prestigious industry award. Last year, independent grocery
chain Star Super Markets won for their integration of ECRS' Catapult and
the QS1 prescription systems used within the in-store pharmacies.
Progressive Grocer will present Tech Awards during National
Retail Federation's Annual Trade Show and Convention. Awards will be
presented in the Stagnito Media Booth # C336 at 12:00 PM EST on Monday,
January 14, 2013.
Visit ECRS in Booth #2261 during NRF 2013 for complete system
demonstrations and ROI analysis. To pre-schedule an appointment time,
please visit www.ecrsoft.com/nrf2013/.
For more information about the complete ECRS retail enterprise
management suite, go to www.ecrs.com.
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