At the AT&T Developer Summit that precedes CES this year, AT&T announced a formal support of WebRTC as a new option for mobile users to make and receive calls using their identities and a WebRTC.
At the event, AT&T announced the AT&T Enhanced WebRTC API. While the options for users are not available today, the API is being offered to developers to enhance value for AT&T customers. According to AT&T Mobility Chief Marketing Officer David Christopher, "AT&T’s powerful new Enhanced WebRTC API will allow developers to re-imagine phone and video calling experiences for our connected, IP–centric world.”
While it is not clear exactly when specific offers that will be based on WebRTC will be available to AT&T customers, discussions with both AT&T employees and developers showed that developments are well underway. Videotion, Plantronics and FACEmeeting were all demonstrating their WebRTC implementations and some levels of AT&T integration as demos at the event.
This is an exciting transition for both AT&T and WebRTC. While this initial offering seems to be limited to one of the business cases for WebRTC for service provider, extending the subscriber experience to non-AT&T connected devices, it is the beginning of embracing WebRTC for a variety of uses. The capability to have a Web-based identity that connects into the mobile AT&T identity seems likely to come in 2015. The demo with Plantronics, focused on the Contact Center shows that AT&T is looking at how to use WebRTC for enterprise cloud based offers as well.
With the formal support for WebRTC through the AT&T Enhanced WebRTC API, AT&T is opening the doors to WebRTC innovation. I expect we will see some exciting developments from AT&T and their partners in 2015 based on WebRTC.
Edited by Maurice Nagle