WebRTC is a low-latency, encrypted connection between two devices. It can be used for file sharing, video calling, and in-app messaging. The technology, webRTC, is based on HTML 5 and is poised to one day replace existing plugins from services such as Google Hangouts and Skype.
Therefore, in today's articles we bring you 4 real examples where WebRTC technologies are used. This technology has been around for a few years now, so this is definitely not a comprehensive list. It wouldn't even be possible.
Amazon uses WebRTC to power services
Many Amazon services use WebRTC to power agent communication. These include Amazon Connect, which enables customers to chat with agents via video. WebRTC uses a set of JavaScript APIs to allow real-time audio, video, and screen sharing between two computers. The browsers that use WebRTC will typically ask users for permission to use their microphone or camera when they open the CCP tool. WebRTC can also fetch media from your PC.
Contact centers were among the first industries to adopt WebRTC, which enables agents to share screen views with customers to give them more flexibility. A good example of this is Amazon's Mayday service, which enables customers to chat with customer support personnel. In addition to viewing the user's display, the support personnel can give instructions and alter the user's configuration. This helps to provide a more personalized experience.
Houseparty is a group video chat that became popular during the Covid-19 lockdown
One of the biggest reasons why Houseparty became so popular during Covid-19 was because it allowed users to drop in on friends who are already online. This social app allows users to immediately start a group video chat or drop into a video conference. It focuses on video chats, quizzes, games, and bringing people together. It is available on iOS and Android devices, and you can even add it as a Chrome extension.
Unlike Facebook, Houseparty allows users to enter other people's conversations without permission. Users can also enter conversations with their friends without their permission. Houseparty is a small company with 50 employees and positions itself as a socially responsible alternative to Facebook. Users can also opt to turn off notifications in the settings. Houseparty denies the possibility of hackers accessing their data.
Discord uses WebRTC to support in-app messaging
Discord is a free and lightweight voice chat application. It uses the WebRTC protocol, a standard for real-time communication, but has customized it to work on iOS and Android devices. Its in-app messaging features include voice, text, and video chat. However, it does not support live streams, focusing instead on invite-only group communication. Discord offers numerous integrations for developers and users alike, including music and polls.
It is available on a variety of platforms, including web browsers, Android, iOS, iPad, Linux, and Windows. Users can connect to voice and video channels within the Discord platform in just a few clicks. WebRTC can also be used for video calls. Using an app that supports this technology makes it easy to create group voice calls and video chats. You can also add an unlimited number of people to a voice call.
The in-app messaging feature of Discord is built to support large groups. Peer-to-peer networking becomes prohibitively expensive when the number of participants grows beyond a certain number. Discord also offers privacy and security by routing the network traffic through its servers. It also offers moderation capabilities, which allow administrators to block the audio/video capabilities of users who are abusive or disruptive. This feature is crucial for VoIP apps, and Discord makes it easy for developers to add this feature to their apps.
Live casino streaming
WebRTC technologies make playing at a live casino a real-time experience. However, it's important to remember that even though the gameplay is in real time, it's not flawless. The latest online casinos have to pay particular attention to real-time video latency. This delay occurs during transmission. In this industry, it is extremely important that the latency is as low as possible.
The Game Control Unit (GCU) is a vital part of any live casino. This small device is attached to the game table and encodes the video broadcast to ensure the best possible viewing experience. This device is extremely important, especially in games with high loads. Without it, the games would not be able to run.
Optical character recognition is a crucial aspect of live casino gaming. It uses specialized cameras to capture images and turn them into readable codes. The technology makes it possible for live dealers to broadcast the environment at a table in real time without the need for human intervention. It can help make a live casino experience as close to brick and mortar as possible. Optical character recognition software is built into most HD cameras used in live casinos.
