Telephony has for some time been experiencing transformation. Whether it’s cloud, WebRTC or mobility, the smell of change is in the air, but while innovation is introducing opportunity there is a gap when it comes to guidance – more specifically, “How do I employ this technology to best engage my customers?” or “How can this technology best help my business?”.
To fill this market void, WebRTC Ventures announced the arrival of a real time video and audio expert consultation platform that can be marketed and licensed under a company’s brand. Businesses realize they need to give customers what they want, and that’s user-friendly face-to-face, more personalized manner.
WebRTC Ventures offers the example of telehealth, noting the common threads in these solutions are providing the ability to choose a medical professional, schedule an appointment and enable a virtual appointment via WebRTC .
What about the back office? Those deploying the solution can manage consultation requests, post availability and prices, obtain reviews, connect clients through a professional profile and securely store shared files and conversation records.
Arin Sime, Founder & CEO of WebRTC Ventures said,“While talking to potential clients, we noticed a need — expert consultants including medical professionals, counselors, lawyers, tutors and accountants are looking for an online way to meet with, support and engage clients. They want a custom solution but don’t want to wait months and months for a finished product. So, we have an already-built platform which can be easily customized and quickly released to market.”
The Expert Consultation Platforms provides business of all shapes and sizes, across verticals a flexible and customizable solution fit to meet engagement demands.
What do you know about WebRTC?
Edited by
Maurice Nagle
