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November 19, 2013

Aircall Aims to Tackle Enterprise Telephony Using WebRTC

It’s been about a year since WebRTC support first showed up in Google Chrome, and the technology has come a long way. However, while WebRTC’s applications for the consumer market are obvious, many are still left wondering what it can do for enterprise users.

Well, according to a recent survey conducted by OpenTok creator TokBox, WebRTC adoption among enterprises and small to medium-sized businesses (SMBs) is on the rise. The draw for enterprises and SMBs currently seems to be the simplicity WebRTC presents over similar options. Furthermore, WebRTC is a way to give users a direct line of contact with companies. However, there aren’t many WebRTC-based solutions that aim to provide a complete alternative to current enterprise-class telephony solutions — but there may be soon.

According to Liam Boogar over at Frence start-up blog Rude Baguette, a start-up studio that goes by the name of eFounders has decided to target enterprise communications with a new company called Aircall. Still in its early stages — Boogar only found out about Aircall thanks to a job posting — the start-up aims to “revolutionize the enterprise telephone solution by using the latest real-time Web technologies to create a solutions 100 percent online.” The specific real-time Web technologies listed in the job offer include WebRTC and WebSockets.

Apparently Aircall has been active for the past six months, working under the guidance of eFounders, and it has already reached the private beta stage. Not much else is known at this point, unfortunately, but it’s very likely more will be revealed when Aircall inevitably moves to public beta.

Co-founded by Thibaud Elziere and Quentin Nickmans, eFounders has produced a handful of successful start-ups to date, including cloud e-mail service Mailjet and Mention, a media monitoring solution. Aside from Aircall, the start-up studio also has another project on the go called Front, which is a collaborative e-mail client for companies.

Edited by Blaise McNamee
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