Whether it was messenger pigeons, the pony express, the telegraph or the Internet, we are still trying to find the simplest way to communicate. Current information and communications technologies (ICTs) have gone a long way making that possible, but propriety technologies and compatibility issues still place limitations for a truly open platform. That’s where WebRTC comes in, an open source system that is increasingly becoming the go to solution for many organizations. As more companies start offering WebRTC solutions, making sense of all the technology and how it applies to your particular need can be challenging. TMC, a global, integrated media company that supports clients' goals by building communities in print, online, and face to face, recognizes service providers that excel in this segment and delivers an award so customers can make informed decisions.
BroadSoft, provider of software and services that enable mobile, fixed-line and cable service providers to offer unified communications (UC) over their IP networks, was recognized for its BroadWorks WebRTC Server with the 2015 WebRTC Product of the Year Award by TMC.
“It gives me great pleasure to honor BroadSoft as a 2015 recipient of TMC's WebRTC Product of the Year Award for their innovative product, BroadWorks WebRTC Server,” said Rich Tehrani, CEO, TMC. “Our judges were very impressed with the ingenuity and excellence displayed by BroadSoft in their groundbreaking work on this WebRTC application.”
Although WebRTC is still being debated by many companies, early adopters are taking advantage of a technology that asks nothing more than a browser of its users. As an early pioneer in delivering UC enabled WebRTC services, BroadSoftt has created a platform with multiple UC options that can be easily accessed.
The WRS fully integrates a seamless communication experience to anyone with a WebRTC enabled web-browser. Designed to provide service providers and developers with the tools for creating communication and collaboration applications in as little as five minutes, WRS is part of the company’s BroadSoft Labs.
Being able to create UC solutions that can be customized to the specific needs of the organization creates opportunities for increasing revenues, improving customer experience and easily adapting as the technology evolves.
“Enterprises are just now scratching the surface in utilizing WebRTC for real-time, browser-based voice and video calling capabilities, and the next phase will be the use of WebRTC to extend real-time UC beyond the confines of the enterprise -- to any customer, partner or supplier with a WebRTC-enabled browser,” said Scott Hoffpauir, chief technology officer, BroadSoft.
The WRS is a dual-homed server that terminates signaling and media from WebRTC-enabled browsers on the public side and provides inter-working of calls originated by WebRTC-enabled browsers to trusted SIP elements on the private side. The WebRTC (public side) consists of SIP over WebSockets for signaling and secure Real-Time Transport protocol (RTP)/RTCP multiplexed onto one port for audio and likewise for video on another port. The WebRTC (public side) addresses NAT traversal for media.
Hoffpauir added, “We are thrilled that BroadSoft's WebRTC solution has been recognized with this award, and remain committed to driving innovation that transforms the full promise of WebRTC into reality for businesses and individuals.”
Edited by
Dominick Sorrentino
