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January 28, 2016

Sansay Helps Phone.com Enhance Network, Implement WebRTC Services

Cloud communications services provider Phone.com recently realized significant improvements to its network’s reliability thanks to a collaboration with Sansay, provider of high performance, scalable and highly reliable session border controllers (SBCs) and related infrastructure software. The two companies this week completed advanced interoperability testing and implementation of the Sansay VSXi SBC environment within the Phone.com network.

With this advanced solution in place, Phone.com can continue to expand its customer base in the small to medium-sized business (SMB) market, while delivering advance service to WebRTC voice markets. Sansay’s solution provides a number of features to make this possible, including session control, security, high availability media handling, transcoding, packet header manipulations and call routing.

Also this week, Phone.com extended its existing agreement with LiftMaster, continuing the integration of Phone.com services with LiftMaster’s next generation of gate access systems. In addition, Phone.com has spent the week participating in ITEXPO in Fort Lauderdale, Florida, with sessions on topics like network transformation, lawful intercept and more as part of the conference program.

According to Phone.com CEO Ari Rabban, the company recognized the need to quickly, efficiently and cost-effectively rejuvenate its network environment amidst malicious network interruptions like denial of service (DoS) attacks and SIP registration floods. As Rabban puts it, these attacks “were disrupting the high quality cloud-based communications service customers had come to expect from Phone.com.”

“Sansay was selected as the vendor of choice, and their team immediately joined with Phone.com personnel to test, implement, and fine-tune the systems. It is hard to overstate how important Sansay was to Phone.com, both in the systems provided and the support delivered when needed,” added Rabban.

“Sansay will continue to work closely with Phone.com as they grow, to allow them to focus on their customers while knowing their network is protected from external attacks or internal system failures.  With this solid network infrastructure, they can launch innovative new services quickly and at competitive price points," said Andy Voss, CEO at Sansay.

Edited by Kyle Piscioniere
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