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August 15, 2016

Primo Connect App Sees 1M Downloads Before Commercial Launch

The public beta version of Primo Connect’s over-the-top communications app has seen more than one million downloads, and the official launch of this offering is scheduled for late September.

Available for Android and iOS, this app enables users to make international calls and send texts for free to and from phone numbers to more than half of the world's population. It is initially available in Arabic, English, French, Hindi, Mandarin Chinese, Portuguese, Spanish and Urdu.

The public beta of the app became available in March. Since then, it has garnered users from 50 countries and seen a monthly use retention rate of more than 50 percent. Ninety-two percent of communications through the app are outgoing calls to landline and mobile phone numbers.

“Apps like WhatsApp are great for connecting to other app users, but there

are billions of people around the world that have a phone and no data,” said Chris Furlong, Primo Connect’s chief product officer and co-founder.

“We have been able to leverage our background in telecommunications to make Primo work seamlessly between phones and apps,” Furlong added. “This enables us to provide an immediate solution to connect users with loved ones for free or extremely affordably across different technological infrastructures.”

The Primo Connect app, which was incubated under parent company Ka'ena Corp. by the team at wireless service provider Ultra Mobile, leverages WebRTC technology from Ingate Systems.

As discussed in the November cover story of INTERNET TELEPHONY magazine, Ingate’s WebRTC & SIP PBX Companion is a gateway connecting a SIP trunk to the web. It turns every compatible browser into a UC multimedia endpoint with telepresence quality – including mobile devices – that can become part of the enterprise UC infrastructure. The Companion also includes an integrated TURN server thanks to Ingate’s Q-TURN module, allowing WebRTC media traffic to traverse the most restrictive enterprise firewalls (like an E-SBC does for SIP media). 

Ingate was gold sponsor at the recent Real-Time Web Solutions event in New York City, where it won one of the demo awards. Primo was a silver sponsor at the event. 

Edited by Alicia Young
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