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January 26, 2017

What's on the Horizon for WebRTC?

We have reached a turning point in the Web real-time communications (WebRTC) industry, as businesses are now looking beyond traditional use cases and finding creative ways to leverage this dynamic technology.  

Switzerland-based software developer Marseco GmbH, for instance, recently partnered with WebRTC enabler Temasys and designed an end-to-end recruitment service called vYou. This platform allows recruiters and candidates to engage in live video interviews over any smartphone, tablet or Web browser, while also enabling candidates to securely store documents like diplomas and cover letters inside of the platform. The platform was designed to streamline the entire recruitment process, by making it completely digital.

Temasys was also in the news recently for its involvement with Tap To Speak, which used the Temasys platform to create a product that allows conference attendees to use their smartphones as microphones.

Of course, these aren’t the only areas where WebRTC is thriving. Innovation is occurring across just about every vertical. Healthcare providers, for instance, are using products like the OpenTok platform, DN Telehealth and Doxy.me to facilitate remote consultations between physicians and patients. Contact centers, for that matter, are using products like Vocalcom’s WebRTC solution and KickStart from CafeX Communications to boost customer engagement online.

It’s great to see progress taking place in the WebRTC space, after a few relatively sluggish years. Now, it appears the industry is overcoming its growing pains as it’s becoming easier for businesses to implement and manage WebRTC solutions. Instead of having to build and manage their own solutions, businesses can easily partner with companies that offer complete end-to-end platforms. These platforms empower customers to confidently move forward with new WebRTC experiments knowing that they will not suffer from quality-related issues.

For this reason, creative use cases are a hot topic in WebRTC. And on Feb. 9 at 3 p.m., this will take center stage during a special panel at ITEXPO East in Fort Lauderdale titled “Expanding WebRTC Capabilities Beyond the Typical Use Cases.” The panel will showcase how leveraging native platform features and server-side components can bring up a whole new world of communications possibilities for Web and native mobile applications.

The panel will feature Lantre Barr of Blacc Spot Media, Alexey Goloshubin of Bit6, Alan Percy of Dialogic and Chip Wilcox of Temasys Communications. Phil Edholm of PKE Consulting LLC & UC Strategies.com will moderate.

To register for ITEXPO, click here.

Edited by Alicia Young
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