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April 17, 2013

Twilio, KDDI Look to Take Japan with Twilio for KWC


Japanese developers are slated for a new way to build applications for communications measures, thanks to an effort from Twilio and KDDI Web Communications (KWC). The two worked together to launch Twilio for KWC, bringing Twilio's cloud-based communications API to the second-largest telecom company in Japan, as measured by revenue from fiscal year 2012.

The combination of the two firms' efforts gives developers access to a set of tools found on Twilio's communications API setup with connectivity to a major Japanese domestic carrier. Applications so far, for the new technology, reportedly include apps for Web-based call centers that can be scaled to a great degree, apps to provide connections for small businesses, lead tracking solutions run from phones, process management workflow control systems, and a variety of other possibilities from there.

Both companies are excited to work with one another through the unique advantages each bring to the table. Twilio's CEO, Jeff Lawson, describes an eagerness to work with the huge number of developers and enterprise-level customers with which KWC has regular contact, and the general manager for the Twilio division at KWC, Noriyuke Koide, describes Twilio as having "a fantastic platform that allows developers and enterprises to build the future of communications."

Since KWC's efforts go back as far as 1997 when it started its shared hosting service, it's had a lot of time to build up its numbers, and offer those numbers to the Twilio API.

Perhaps one of the biggest possibilities, here, emerges from the concept of Web-based real time communications (WebRTC). A rapidly growing platform that has delivered some very impressive demos and a few full releases, WebRTC is fostering a lot of possibilities for mobile communications in both voice and video, as well as the potential for file sharing systems – all directly from a Web browser without the need for plugins and add-ons.

Twilio has quite a bit to offer on that front as well, with the modified Twilio Client, which allows users to use WebRTC technology instead of Flash, as the original version of Twilio Client called for.

With Twilio and KWC working together on this one, it should go a long way toward advancing WebRTC, and getting more communications tools in the hands of businesses of any size, which, in current conditions, need all the help they can get.




Edited by Braden Becker
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