Highlighted for being deeply rooted in the IP networking space and powering a host of secure, reliable and scalable next-generation infrastructure and subscriber solutions, Sonus Networks caters to customers in over 50 countries throughout the world and continuously adds to its portfolio which encompasses session border controllers, policy/routing servers, subscriber feature servers and media and signaling gateways. As WebRTC has quickly proven to be the future of communications, Sonus has taken the steps needed to assist users and service providers alike to benefit from this relatively newly introduced technology.
In an exclusive interview with Webrtcworld, Nancy Maluso, VP & GM, communication applications, Sonus Networks, outlined exactly how the company is helping its clients to embrace WebRTC, opening the door to a various key opportunities.
What have you enabled thanks to WebRTC?
For the end-user, we are enabling simpler ways to communicate through a common tool – the browser. For the service provider, we are helping to extend the reach of their applications and services through interworking of WebRTC and SIP, as well as enabling an eco-system of new applications via REST APIs. For the enterprise, we are building the bridge between current IP PBX and UC infrastructure, such as Cisco, Microsoft Lync, Avaya and WebRTC- and new communications enabled Web applications that are accessible via the browser, allowing new context aware applications to enrich an enterprise’s delivery of customer care solutions.
What signaling strategy are you using?
Standard Sip over web-socket (SIP/SDP) – we continue to monitor other mechanisms as WebRTC progresses, like JSEP and JSON.
Are you supporting other codec strategies as well?
We plan to evaluate and add support for audio and video codecs based on market needs. Our current plans are to support for Opus, G711, G729, G728, ILBC and iSAC audio codecs, and VP8, H264 and H263 video codecs.
What do you want people to know about your solution?
The Sonus WebRTC solution is an enabler that bridges consumer-driven preferences (user interfaces, network access etc.) and the communications infrastructures available to deliver on those experiences.
Our WebRTC solution leverages our market leading Session Management, SBC and Policy products to create a comprehensive WebRTC offering that supports signaling and media interworking between WebRTC and legacy networks, enables Web applications through well-defined APIs, supports robust security features, and provides intelligent policy management capabilities.
Our solution is modular and incremental. It allows you to incrementally add WebRTC to your back end SIP / TDM infrastructure enabling Web applications to communicate via existing communications infrastructure.
What do you think will be the biggest impact of WebRTC?
Enabling any Internet connected device to communicate via streaming, point to point and multipoint connections – hello M2M and A2A (application to application) communications, enabling new context aware customer experiences.
How will your customers, specifically, benefit from WebRTC?
Through tapping into the millions of Web-based applications to deliver value to their customers, driving new revenue and lowering costs (Web apps should be less expensive than comparable SIP based apps while still using existing SIP infrastructure). The frictionless communication will provide a whole new dimension of customer care and customer experiences, helping our customers to generate new loyalties among their base.
Are you connecting with any other solutions?
Sure – all the back end SIP and non-SIP communication infrastructures, policy engines, database dips, etc.
What are you looking forward to accomplishing at WebRTC Expo?
Understanding commercialization models, hints to overcome hurdles, prioritization of functionality, protocols, APIs…
What is the one thing you want readers to know about WebRTC?
Don’t panic. There’s a lot of experimentation and applications abounding, but the standards and production-level capabilities (scale, resiliency, etc.) are still evolving, so they are not late. They have time to play, learn, and plan for its deployment, but they should start NOW!
Edited by
Blaise McNamee
