From The Experts

How to Block the Bot?
Fake visits not only can cause distortion of statistics but is also a source of problems with the site's reference profile, user experience, and even security. Why are fake visitors (bots) dangerous, …
4/18/2019

Ensuring Cybersecurity in Your Interaction with Clients
As a result of the digital revolution we experienced in the last decades, many businesses started interacting with their clients in new ways that replaced traditional communication. Thus, virtually an…
4/15/2019

How can new technology improve health care?
Technology affects all industries and nearly all aspects of life, from customer relations to manufacturing. Once a new technology has become well-established, we barely notice that it's there and acce…
4/8/2019

Five requisites your SMB can't do without!
Starting your own business is undoubtedly an exciting idea. You can create a name for yourself if your business flourishes, but it all depends on how smart and aware you are. Setting up a business req…
4/4/2019

5 Ways to Improve Customer Relations Through Tech
Your customers, both current and potential, expect more from you and your company every day‚Ķ as they should. Constant technological advancements give your customers a broader range of choices when it …
3/28/2019

What makes a visa service the best?
In the past decade, more and more countries adopted the electronic visa system. It allows travelers to apply online for their visa. Not only that it is more convenient, but the online process is alway…
3/27/2019

Chief Information Officer and The Job Roles That Come With It
The roles of the Chief Information Officer (CIO) began with leading data processing teams and Information Systems (IS) departments. Advancements in technology offer professionals with this job positio…
3/26/2019

7 Reasons you should Implement a Kanban System in your Business
If you're already familiar with Agile project management, then you may have already heard of the Kanban System. While the system was first introduced by the Toyota company in the '40s to manage their …
3/21/2019

SMEs Are Benefiting from New Enterprise Tools
SMEs used to find it hard to compete with big corporations. But thanks to new enterprise tools, SMEs are in a much better situation. What does the new ecosystem look like?
2/14/2019

Technology and Manufacturing, the Perfect Partnership
Technology seems to be evolving in almost every type of business. When it evolves companies are more efficient and productive. Changes such as fast food outlets using mobile phone apps, sites such as …
2/12/2019

How to Develop an Effective Office Relocation Strategy Using the Latest Apps?
Office relocation is a nightmare. It takes a joint effort from the whole team in order to pull one off. And once you set the machinery in motion, you are past the point of return. While it's true that…
1/29/2019

A Beginner's Quick Guide to Web Hosting
It seems you are finally ready to bring your business online. As soon as your domain name is sorted out, the next thing you need to do is build a website. But before you can even get it up and running…
1/21/2019

4 Tips to Protect Your Business from Being Hacked Online
For businesses, a leak of valuable data such as financial information can cause severe financial setbacks to a point where recovery is impossible. According to a report by NBC, financial damages cause…
1/17/2019

How cyber attacks impacts business.
Cybercrime is getting sophisticated each new day with the ever advancing hacking technologies and social engineering techniques.
11/27/2018

Corporate Office Productivity Tools
Different platforms are exactly changing way the people interact and work. Some kind of companies exactly now required to look at something and may also have considered before and considering is the b…
10/29/2018

Trading and Investments Your How-to Guide
It is estimated that there are roughly 3.8 billion Internet users from around the world and this figure is only expected to increase. It therefore stands to reason that the number of online investors …
10/17/2018

How VR and Holograms will change business forever
In the next 20 years, business is going to experience some major changes in many forms. From the way we exchange business cards, to writing invoices, to employing new people. New apps and technologies…
10/10/2018

Fonvirtual launches its call center services based on the WebRTC technology
The Spanish multinational known for their international numbering and PBX services integrated with WebRTC doubles its bet for that technology and launches the Call Center service based on the WebRTC.
9/24/2018

The Main Differences Between Kanban and Scrum
When it comes to project management, there are a number of different software packages that you can use which use different project management methods as their basis. The two most common ones that you…
8/15/2018

5 Common WordPress SEO Issues and How to Fix Them
When you are working your WordPress site and not seeing the search results that you want, it can be frustrating to check the traffic metrics and see that it hasn't moved even one notch. It is possible…
8/10/2018

The Most Sophisticated AI (You Could Own Right Now)
For many of us, AI and robotics can seem like technologies far removed from our own lives. When we do hear of them, it tends to be through news stories of scaremongering warnings or extraordinary new …
7/19/2018

How Real-Time Communications Have Improved Online Gaming
1991. This was the year Tim Berners Lee invented something he called the internet. He was able to write what he called HTML code, and, in the early days when he had to sell it to people, he said it wa…
7/17/2018

WebRTC is the Future of Online Communication
Online communication has gone through major transformation over the years. What started with Yahoo Messenger has expanded and progressed to applications like Skype where you text, call and video chat.
7/11/2018

Qumu Gets 2018 WebRTC Product of the Year Award
Qumu won the 2018 WebRTC Product of the Year Award making the headlines. Qumu is the company to provide the technology behind the peer to peer video communication tool known as Qumu WebRTC extension.
7/11/2018

Ediscovery Best Practices: Map All of Your Data Streams
There is always that period and time that a business will have to face a legal matter. So if you're a business how ready are you if you are faced with such a situation? The first thing ever to do to g…
7/11/2018

How E-Merchants Can Win Customers Without Tech
There's plenty of dialogue about implementing artificial intelligence, virtual and augmented reality into business strategies to improve customer relationships. However, the latest tech innovations ar…
7/5/2018

Important Details to Remember in Process Mapping
What is process mapping? It is basically the creation of a visual representation of processes. It can also be referred to as the creation of a flowchart, process model, functional process chart, workf…
6/22/2018

Why is Convectional EDI Bad?
Automated Electronic Data Interchange (EDI) is not just a framework for the exchange of business documents. It is a continuous process which enables the automated electronic exchange of documents betw…
6/18/2018

Choosing the Right CPaaS Solution for Embedded Communications
The range of options for how to enable real-time communications in applications has created a new challenge: Deciding which platform or solution to use.
12/15/2017

SwitchRTC Announces WebRTC SFU Platform
SwitchRTC announced that it is delivering an SFU platform for a range of applications.
3/10/2017

The WebRTC Edge is Coming
Today, Microsoft announced that the preview availability of the WebRTC 1.0 API, and support for the H.264/AVC and VP8 video codecs for RTC in Microsoft Edge, enabling plugin-free, interoperable video …
2/3/2017

Vidyo.io CPaaS 2.0 Cloud Embedded Video Solution Announced by Vidyo
This week, Vidyo announced a new cloud delivery solution for embedded video, Vidyo.io. The new video solution is based on all the core capabilities of the routed Vidyo core for delivering high quality…
1/26/2017

Dive Into the World of WebRTC at ITEXPO
At the head of PKE is Phil Edholm. Phil is the organizer of the WebRTC World Conference & Expo, the global eco-system event for WebRTC. He also has over 30 years of experience across the development o…
1/10/2017

Delivering the Real-Time Web: Real Time Web Solutions China 2016
While Web 2.0 was all about social, groups, and crowd-whatever, it certainly appears that Web 3.0 is going to be about real time: real-time chat, real-time video, real-time audio, and real-time data.
10/5/2016

Voice4Net: 2017 Could See Real-Time Applications Tipping Point
Voice4Net, which supplies customer interactive telephony solutions, will be among the exhibitors and presenters at next month's Real Time Web Solutions event. In preparation for the gathering, which i…
7/20/2016

Frozen Mountain's Venema Emphasizes the Importance of Compatibility
Frozen Mountain Software delivers commercial software libraries for real-time applications. For example, its IceLink offering is a collection of libraries that enable developers to create reliable UDP…
7/20/2016

Vidyo Adds New WebRTC Functionality
Yet another indication of the continued growth of WebRTC is today's announcement by Vidyo of a new release, Vidyo Server for WebRTC 3.2, which expands the support of WebRTC. The new product enables gu…
4/14/2016

Bit6 Announces Commercial Media Relay Services
The Bit6 STUN and TURN Service utilizes a geo-distributed network of STUN and TURN servers around the world to deliver enterprise-class scalability, reliability and performance with simple, usage-base…
2/16/2016

Building AR Apps with WebRTC (and More)
While real-time browser-based communications like adding click-to-call to an instant messaging app has become a solid use case for the likes of WebRTC, some developers are working on more advanced far…
2/12/2016

WebRTC and the Real-Time Web - Alive and Well in China
In early January, the first Real Time Web and WebRTC event in China premiered in Beijing. This event was the first in the change from the WebRTC focus of WebRTC Conference and Expo to the larger focus…
1/14/2016

Cisco Successfully Adopts WebRTC
This week Cisco hosted their Collaboration Summit in San Francisco. The key part of the overall event was the focus on Cisco Spark as well as the cloud deployment model. While Spark has been announced…
12/11/2015

Real Time Web Solutions Conference 2015 Beijing: Day One
China has more Internet users and more mobile phones than any other country in the world. It would seem that WebRTC and the Real Time Web would be a natural for China and the turnout for the first Web…
11/10/2015

WebRTC Ready to Roar in Asia
If you are in Asia and can get to Beijing next week, there is still time to register for the Real Time Web Solutions event hosted by WebRTC World. This will be an exciting event, held in the Zhongguan…
11/6/2015

The Global Mobile-to-Mobile Challenge for WebRTC
This blog explores the challenges for standard WebRTC approaches in delivering reliable, consistent Quality of Experience (QoE) for truly global, truly mobile applications, and discusses a global opti…
10/12/2015

Real Time Web Solutions China 2015
WebRTC World is extending the popular WebRTC Conference and Expo into the Real Time Web Solutions Conference and Expo. Real Time Web Solutions will include the full range of solutions elements and int…
10/12/2015

Join Us in Beijing in November for Real Time on the Web China 2015
To further the exposure and penetration of WebRTC and the webification of communications, WebRTC World is proud to announce two events. The first will be held in Beijing, China, November 10-12, 2015. …
9/18/2015

Lifesize Delivers WebRTC-Based Conferencing on Cloud Video
The adoption of WebRTC in mainstream enterprise communications apps continues. Lifesize has delivered the integration of WebRTC-based video conferencing and Web conferencing integration into its cloud…
9/17/2015

Is WebRTC Ready to Go Mainstream?
Web Real Time Communication (WebRTC) is seeing widespread adoption, albeit in a quiet revolution. In the next two or three years millions of people will be using communications tools and applications …
8/24/2015

Digium Delivers Mobile SDKs, Enables Rapid Real-time Development for Mobile Applications
Many of us have been waiting for the next wave of WebRTC to hit. While there are a number of WebRTC applications and a number of vendors have chosen WebRTC as part of their strategy, the explosive web…
8/19/2015

Bitphone: Enabling Global Calling with WebRTC and Bitcoin
What happens when you combine two hot new technologies? The team at SolidCloud has combined WebRTC and Bitcoin to build a new service, dubbed Bitphone. I spent some time talking with Michael Lauricell…
7/29/2015

WebRTC in the Enterprise: Coming Along
Often when I talk to enterprises about WebRTC, I find that they have either not heard of it or think it does not apply to them. However, WebRTC is rapidly making its way into the enterprise, not as a …
7/13/2015

Using WebRTC, Switch Closes $35 Million Funding Round
WebRTC based UC cloud provider Switch announced it is closing a $35 million C funding round today. Switch is known as the company making the Switch communications product for Google Apps and UberConfe…
5/19/2015

WebRTC World Miami Wrap Up and Review
Last week the WebRTC World Conference and Expo took place in Miami. Overall it was an exciting conference and a great view of where WebRTC is today and where it is going. While the conference did not …
5/18/2015

Free Continues to Improve the Experience
I had the chance to interview Chip Wilcox of Temasys about their announcement today. The announcement was about Citrix GoToMeeting Free licensing Temasys WebRTC plugin. The plugin enables WebRTC to be…
5/13/2015

'Free' Continues To Improve the Meeting Experience
With Citrix' GoToMeeting Free you are just browsing right off the bat. No payload, no adjunct software icons. It just works; Very Cool.
5/13/2015

Facebook Changes the WebRTC Game
This week Facebook announced the long expected video extensions to the Facebook Messenger, using WebRTC. The release of video calling in Facebook can be seen as both a simple change to the existing Sk…
4/28/2015

WebRTC Less Balkanized than the Web? Or Just Another SNAFU?
Just in case you do not know the acronym, Situation Normal All Fouled Up (SNAFU) explains a lot of situations we live with on a daily basis. Traffic, corporate communication, White House press briefin…
4/23/2015

How Temasys Solves The WebRTC Browser Interop Challenge
WebRTC is a huge step forward in allowing interoperable real-time communications between various web browsers, but as far as we've come as an industry, we still have more to go. Temasys is spearheadin…
4/8/2015

Sonus Enables WebRTC and SIP/PSTN/IMS Integration
Last week, Sonus announced a new strategy: the Sonus WebRTC Service Solution to enable WebRTC sessions is to be integrated into existing SIP and IMS based environments and the PSTN.
3/17/2015

Respoke: Time for a New Way to Talk
I recently spoke with Steve Sokol, friend to Asterisk users and Digium lead, about the new initiative, Respoke. Respoke is a Communications Platform As A Service [PAAS] suite of WebRTC with a browser …
3/10/2015

Mavenir Acquisition May be Just the Start of WebRTC Driven Acquisitions in 2015
Today, Mitel announced they were acquiring Mavenir, a leader in mobile systems with about $130M in annual revenue. While Mavenir has been focused on mobile technology, they have also been a leader in …
3/2/2015

AT&T Announces WebRTC Support
At the AT&T Developer Summit that precedes CES this year, AT&T announced a formal support of WebRTC as a new option for mobile users to make and receive calls using their identities and a WebRTC.
1/7/2015

Will WebRTC Rival Social Media as the Connector between the Customer and the Organization?
Social media provides customers with a direct route to business for handling customer queries and understanding more about the organisation. In turn, organisations continue to use social media in a wa…
12/10/2014

Numbers & Carriers: the Bridge to Financial Survival, or Links to the Past?
The humble telephone number - so much a part of business and personal identity - has evolved considerably since digits were first used 125 years ago to help switchboard operators connect users on the …
12/8/2014

WebRTC in the Contact Center - Voice4Net Follows Unique Path
I spent some time this week with the Voice4Net team and had an opportunity to see how they are using WebRTC. Rich McFarlane, Vocie4Net CEO talked to where the company is coming from and where they are…
12/5/2014

WebRTC in the Contact Center - Voice4 Net Follows Unique Path
I spent some time this week with the Voice4Net team and had an opportunity to see how they are using WebRTC. Rich McFarlane, Vocie4Net CEO talked to where the company is coming from and where they are…
12/5/2014

WebRTC World Conference and Expo V Wrap Up
Finally, I was able to get the time to write up a bit about WebRTC World Conference and Expo that was held November 17-19th in San Jose, California. This event brought together the movers and shakers …
12/3/2014

Cisco H.264 Video Endpoint Calls Firefox Browser via WebRTC
Two companies are losing ground with the latest WebRTC announcements. Apple is on its usual slow-boat to support WebRTC some day, but by the time it gets around to it, Microsoft will once again have l…
11/20/2014

The Tell Tale Signs of WebRTC Banking
I was somewhat annoyed when my favorite local bank branch got rid of its tellers. They were replaced by two huge NCR terminals that featured a phone set, a screen, a camera, a credit card pad and ATM …
11/19/2014

Microsoft Finally (sort-of) Joins WebRTC Community
After a lot of speculation, Microsoft finally has jumped into WebRTC. Development has begun on the ORTC API for WebRTC, the company announced via blog. Let's see how long it takes for Microsoft to sta…
10/27/2014

Highfive: Almost WebRTC, but H.264 for Today
Highfive is a new video system out from some former Google and Apple employees that I was asked to look at from a WebRTC perspective. Last week, I met with Shan Sinha, CEO and Founder, and Dave King, …
10/13/2014

Are Browsers That Do Not Support WebRTC Holding Chrome Back?
Google appears to always be at the forefront of technology advancements and life changing concepts. WebRTC is also a revolutionary technology within the communications industry. The technology allows …
9/29/2014

Why UC Needs Mobile 'Unified Notifications'
Defining Unified Communications has always been difficult because it involves a complex variety of communication modes and user interfaces. You will therefore get a variety of answers, most of them ci…
9/26/2014

CallTower Implements WebRTC with Variable Options
Voxbone and CallTower announced this week that CallTower is using the Voxbone international Dial Network to extend CallTower Complete 2013 for Lync, to the PSTN. As part of the agreement, Voxbone will…
9/19/2014

GENBAND Launches Communications as a Platform Kandy with WebRTC Focus
With just a few clicks developers can connect customers, employees and even products (IoT) into their existing or new applications. Kandy gets them to market faster and more cost effectively. Clearly,…
9/16/2014

Seizing the WebRTC Opportunity
By supporting WebRTC endpoints (browsers running on PCs, laptops and even mobile phones), an operator could have access to millions of new end points through which consumers can use its services. Howe…
9/11/2014

Plantronics Announces Application Innovation Contest - Great for WebRTC
Plantronics has been focusing on an API set from their headset/earbuds that enables apps to interact with the headset. The APIs can be integrated into WebRTC apps, and can create some very interesting…
9/10/2014

UC And Clouds Brings HP And Avaya Together
As we at UC Strategies have long been saying, UC is not just about person-to-person communications, but also about interactions between people and business processes. Now that those business process a…
8/27/2014

Interoperability vs. Ubiquity: Why SIPsters are Miffed
SIP has suffered greatly in its efforts to make the IETF the place where telephone standards are managed. If it was not for SIP, in fact, the possibility of turning off the circuit switch network woul…
8/19/2014

Five Things I See MIA from WebRTC Planning
I take some pride in our history with the changing of telephone networks from circuits to packets. My father was at the forefront of the change from stepper switches to electronic, and I consider the …
7/29/2014

Judge Microsoft's Change by Speed of WebRTC Adoption
Last week, Microsoft took pains to emphasize its cloud first, mobile first strategy. CEO Satya Nadella cites the virtues of connectivity, intelligence and ubiquity in today's networked world while the…
7/28/2014

A Few Lines of Code?
Is WebRTC easy to implement in a few lines of code, or not? The question may not have a simple answer but it helps us get to a deeper question that I recommend we take more time to consider. That is: …
7/16/2014

Is SIP Universal or Restricted with WebRTC?
Following the WebRTC SDK presentations at DevCon5, was the Q&A. Because explaining SIP to the Web world was akin to telling all the JavaScript folks that they had to stay and learn Real Java, a simple…
7/16/2014

OTT & UC VoIP Apps vs. WebRTC: Ignore, Adopt, or Die
Soon after WebRTC emerged -- well, merged into Firefox and Google Chrome -- I predicted that the forest of standalone unified communications (UC) and other over-the-top (OTT) apps were doomed. A lot o…
7/8/2014

Aculab, Enabling WebRTC with Dialects
As I continue to speak on the use of WebRTC with language, the Aculab announcement regarding their Text to Speech engine (which is part of their Aculab Cloud) caught my eye. In effect, the scripts in …
6/26/2014

WebRTC: Changing the Way Business Communicates
WebRTC is either changing, or about to change, the way you communicate. It first caught my attention two years ago. At the time, I realized a communications revolution was coming, but couldn't say whe…
6/25/2014

WebRTC Expo IV Final Thoughts
With WebRTC Expo IV having now wrapped up in Atlanta, a few thoughts come to mind regarding the state of WebRTC and its future.
6/20/2014

Intel Does Low-key Launch for its WebRTC Play
This week, Intel quietly jumped into the WebRTC arena with a SDK and server solution optimized for its hardware. Chip Shot: Intel Help Create High-Performance Communications Solutions, a company PR bl…
6/19/2014

It's a Wild, Wild, WebRTC World
I have been reviewing my moderator sessions for WebRTC World. For those who are not familiar with my style, I am a cross between Spaulding Gray and Jeff Black. The Spaulding Gray comes in when I find …
6/19/2014

Priologic Releases Open Source WebRTC Plugin for Internet Explorer
One of the biggest questions in the WebRTC and webification community has been the lack of support of both Microsoft and Apple for the emerging standards. While popular browsers such as Firefox, Chrom…
6/12/2014

The Way I Am Reading Apple, WebRTC is Behind Yosemite!
First of all, some names throw me off. Digium uses Penguin breeds to name their conference rooms, TMC uses event locations for naming things and now Apple uses the name of deserts for their browsers. …
6/11/2014

CafeX Communications Snags Further Honors With Frost & Sullivan Award
2014, so far, has been a pretty big year for CafeX Communications. Its product line is already winning some major awards, and now, the latest honor to grace CafeX Communications' trophy rack has arriv…
6/10/2014

How Fast Will WebRTC Show Up in the Mainstream?
WebRTC has started to make inroads into the video conferencing market via Google Hangouts and a bunch of startups wiring the technology into their offerings. London-based 3CX is the latest and perhaps…
6/9/2014

Save WebRTC from the Hype of Internet of Things
WebRTC is for people and live interactions. Voice, video, and file sharing in real time - the RTC is for Real Time Communications. You've got the Opus codec for high quality voice and audio and VP8 fo…
6/5/2014

Grandma, Nevermind the Codec -- Just Answer the Text!
I am on a cruise in the Adriatic and nothing is more frustrating than extreme asynchronous communication. Coworkers, lawyers, family and friends all want to be in touch, and while I was doing well on …
6/4/2014

The Video Conundrum
You can't spend much time around WebRTC without hearing about the video issue. For most of us this is news, as we did not even know there were video issues. The issue of which codecs will dominate in …
6/3/2014

Apple's UC Moment Lacks WebRTC
Apple's WWDC 2014 turned into a unified communications coming out party. There's a lot to love about the approach, but there's no WebRTC support to be found, meaning businesses are once stuck with The…
6/3/2014

Apple's UC moment lacks WebRTC
Apple's WWDC 2014 turned into a unified communications coming out party. There's a lot to love about the approach, but there's no WebRTC support to be found, meaning businesses are once stuck with 'Th…
6/3/2014

Decision Point: To IMS or Not
For service providers with a major investment in IMS, the decision about how to implement WebRTC is a challenge. On one hand, integrating WebRTC with your existing IMS-based solution allows the use of…
5/21/2014

Does the Vision of LongBoard Come Back to Life with WebRTC?
Back in the days when SIP was new and not considered legacy, (yes, I know it's still not fully deployed) Bill Leslie and the team at LongBoard Technologies had a vision of making the phone and the com…
5/20/2014

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