WebRTC World Featured Article Archive

MediaRecorder Makes Recording Debut for Chrome and Firefox
MediaRecorder is the most starred Chrome feature that has yet been seen in the history of Chrome, current reports note. With interest going as far back as 2012, and 2,877 people starring the issue to implement the tool, the move to make it a part of … - 02/11/2016

Lost Opportunities: Real Time Communications in the 2016 Primaries
In a Twitter-driven world, with people hanging on every comment from the current crop of (ever shrinking) presidential candidates, why hasn't anyone embraced more real-time communications channels? The @realdonaldtrump handle has out gunned everyone … - 02/11/2016

A Better Call in Google Hangouts Now Available with P2P Infusion
Peer-to-peer (P2P) is a phrase that's given technology developers hope and terror alike. While P2P has been one of the most prized developments in mobile payments, it's also been the potential death of the recording industry. For Google Hangouts, it … - 02/11/2016

ThinkingPhones, Now Fuze, Gains $112 Million in Funding Round
ThinkingPhones, a startup that has developed a cloud-based voice and video streaming service, has announced the raising of $112 million as part of a recent investment round. - 02/11/2016

Crucial Funding Needed for Suicide Help App That Uses WebRTC
The partnership has developed a state-of-the-art mobile application system called "MindMe" that allows vulnerable individuals to break the cycle of suicidal thought and ideation through a therapist -guided approach that includes instant messaging and… - 02/11/2016

Zycoo Zooms into 2016 on Innovation
Zycoo is a Chinese IP PBX manufacturer, targeted at SMBs with a clear focus on development. One third of Zycoo's team is Research & Development (R&D), and at ITEXPO Florida the firm had much innovation on display and promises much more to come in 201… - 02/10/2016

Bubble, Ziggeo Get Together to Tell Stories with Video
A picture, so the saying goes, is worth a thousand words. Thus a video can tell stories like no other medium can, and Bubble and Ziggeo have gotten together to put together a new means to use video to tell the stories of our lives. - 02/10/2016

VP9 Joins the Roster of WebRTC Video Calling
Web-based real time communications (WebRTC) is a market that's been making constant gains and changes for the last several years. One more change was made recently, as those placing video calls with WebRTC can now turn to the VP9 codec for video call… - 02/10/2016

Customers Expect Personalized, Omnichannel Interactions - Can You Deliver?
The expectations around customer service are an interesting challenge for those companies that serve a variety of consumers. For those who only pay attention to millennials, it's easy to assume they want real-time communications through technologies … - 02/10/2016

Report Expects WebRTC Market to Net 36 Percent CAGR, 2016-2020
A new report from market research company TechNavio surveys the global Web-based real-time communications (WebRTC) market and expects that it will experience a compound annual growth rate of more than 36 percent between 2016 and 2020. - 02/09/2016

WebRTC Expected to Grow as Companies Seek Competitive Advantage
WebRTC hasn't fully saturated the market or enjoyed mainstream adoption. While a number of solutions have been introduced into the market to support the demand for real-time connections, not all companies have jumped on board. Likewise, not all consu… - 02/09/2016

The API Opportunity
An API, not to be confused with the American Petroleum Institute, is an application program interface. In layman's terms, it's a collection of tools, routines and protocols for building software applications. And according to expert Andy Abramson, op… - 02/08/2016

Service Providers - It's Time to Step Up to the Digital Plate
How have your communications needs changed in the past few years? Have your habits dictated the way you get in touch with others or has the development of innovative technologies simply offered you a better way to get things done? Either way, the dem… - 02/08/2016

Real Time Communications Week in Review: GENBAND, ITEXPO, Cisco
Real time communications is a market that's still got a lot of room to run, especially as the mobile workforce grows. That means plenty of news about developments in this market, and this week brought a lot of new ground to cover. So settle in and pu… - 02/06/2016

Polycom Releasing RealPresence Debut in More Global Markets
Attempting to capitalize on the growing need for reliable audio and video equipment in huddle rooms - the intimate meeting spaces that bring together handfuls of employees - Polycom has introduced RealPresence Debut and is now bringing that combinati… - 02/04/2016

GENBAND Gives Partners a Marketing Advantage
For any company that offers services and solutions to a network of resellers and partners, there is an assumption that those offerings will not only be cutting edge and reliable, but that they will also be designed with specific needs in mind. Nothin… - 02/04/2016

Cisco VNI Shows Huge Mobile Population
If it seems like everybody has some kind of mobile device these days-or at least almost everyone does-you're not alone. The 10th annual Cisco Visual Networking Index (VNI) came out recently, and its predictions for mobile confirm our anecdotal eviden… - 02/03/2016

GENBAND SBCs Help Brazil Carrier Switch to IP Call Centers
GENBAND continues to be as active as ever, having recently been selected by Oi to help lower costs and improve efficiencies for the Brazilian provider of telecommunications services. In particular, Oi has deployed GENBAND's session border controllers… - 02/03/2016

Ensuring Video Quality for WebRTC in the Contact Center
WebRTC has great promise for sales and customer support. For individuals using a browser that supports WebRTC, it adds another real-time communications channel that is fast and easy, and very personalized. Many companies that have considered offering… - 02/03/2016

WebRTC Reveals the Obsolescence of Most UC Systems
The new model for UC is embodied by WebRTC, the real-time communications standard established by Google and currently being adopted by the standards bodies, WC3 and IETF. WebRTC connects users in a UC environment with the click of a link. No need for… - 02/03/2016

IDEA Showcase @ITEXPO Illuminates with Innovation
ITEXPO played host to the cutting edge in business transformation technology, and while many in tech see the big getting bigger it is startups that serve as incubators for innovation. In that light, the IDEA Showcase @ITEXPO was welcomed into the sho… - 02/02/2016

What Progressive Web Apps Mean for the Web
As a developer, I approach new platform features with a healthy amount of skepticism. A trendy technology which the greater web community has been pushing heavily over the last few months is progressive web apps. I'll defer to an article from Google … - 02/02/2016

Mahindra Comviva Adds WebRTC to Portfolio through Radisys Partnership
Radisys has announced that mobility solutions provider Mahindra Comviva has integrated Radisys MediaEngine products with the Mahindra Comviva value-added suite of products, including Caller Ring Back Tone (CRBT). - 02/02/2016

Accenture Predicts $2 Trillion in Worldwide Tech Growth
An interesting report emerged recently from Accenture, and it has put a tangible perspective on the effects of technology on global economic output. The report indicates that by the year 2020, an additional $2 trillion in global gross domestic produc… - 02/01/2016

Benton Communications Taps GENBAND's Network Transformation for Upgrades
Network upgrades are a fact of life for most any communications provider. Customers want those upgrades-even when the network was recently upgraded already-and businesses want to provide those things which can be profitably provided. To that end, Ben… - 02/01/2016

GENBAND Helps Johnson Telephone Company Upgrade its Network
Provider of real-time communications software solutions GENBAND recently announced that the Johnson Telephone Company selected GENBAND's Network Transformation solution to upgrade its communications infrastructure. The GENBAND Network Transformation … - 02/01/2016

Hybrid to Native with WebRTC Apps
Hybrid apps relying on third-party code offer a number of advantages. Apps can be quickly build by standard web developers using their knowledge with HTML, CSS, and JavaScript, so you can build an app as fast as any other HTML5 application. Apps can … - 02/01/2016

3CX Partners with TekVision to Streamline Product Testing
Reportedly seeking an increase in testing space and a possible increase and capital and operational savings, software-based private branch exchange (PBX) provider 3CX has announced the beginning of its partnership with TekVision. - 02/01/2016

GENBAND's Greg Zweig Talks Future of Collaboration, IBM Connect
Embedded communication and collaboration tools are growing in importance because they bring together traditional communications methods (think IM, web conferencing) with new applications and web environments (think WebRTC and real-time). - 01/30/2016

Real Time Communications Week in Review: DigitalGlue, Developerprogram.com, ITEXPO
It was a big week not only for real time communications, but for technology in general thanks to ITEXPO's arrival. Taking Fort Lauderdale by storm, the event at the Broward County Convention Center offered a huge amount of information, interaction, a… - 01/30/2016

Mitel, FieldAware Implement Joint Field Service Management Solutions
FieldAware users will now enjoy a host of Mitel features, including adaptable ETA figures sent to customers; increased sales tools; and intelligent dispatch technology. Field operators can expect to use these tools in Q2 2016, though a hard date has … - 01/29/2016

Intel Releases Collaboration Suite for WebRTC 3.0
Hardware processors play an important role in the puzzle of making real-time communications work well for everybody. Although much of up-and-coming standards such as WebRTC see the light of day as software implementation, the underlying hardware has … - 01/28/2016

Sansay Helps Phone.com Enhance Network, Implement WebRTC Services
Cloud communications services provider Phone.com recently realized significant improvements to its network's reliability thanks to a collaboration with Sansay, provider of high performance, scalable and highly reliable session border controllers (SBC… - 01/28/2016

10 Years into the Future of Communications
How will we talk to each other a decade from now? Will we even talk? Many have predicted the demise of the phone call, followed by the demise of voice communication as it is replaced by chat - or is chat replacing email, since email is dead? It's har… - 01/28/2016

Car Dealerships Can Build a Personalized Digital Relationship with Customers Using WebRTC
We live in an "always on, always connected" world today. For most customers - at least those laying down a hefty purchase price - there are few times when the idea of customer support being "closed" for the day is acceptable. Thanks to technology, wh… - 01/28/2016

French Start-up Aircall Offers Feature-Rich Real-Time Customer Support in an App
Business used to be predictable once upon a time. Companies were started in garages and were built up in brick and mortar buildings. The need for sales, marketing and customer service expanded slowly, and was usually fairly predictable. Customers wer… - 01/27/2016

Snapchat Leak Shows Several New Features
Recently, some enterprising folks found exciting new features for Snapchat in an unlikely location: the app's currently-existing code. Contained within was the groundwork for an array of new features to come, and if the code actually rolls out to the… - 01/27/2016

Callstats.io Brings WebRTC Monitoring to Jitsi Meet
Callstats.io, a product of Finland-based startup Dialogue.io, monitors and manages the performance of video calls in a WebRTC application. Recently, callstats.io introduced integration with Jitsi Meet, an open source WebRTC application. - 01/27/2016

ITEXPO Keynote: The Promise of Progress in Visual Collaboration
The market is, over time, converging to provide visual experience. Technology is not just offering the freedom to work when and where we choose. And it is not just technology transforming the way we work. ITEXPO's first keynote today on visual collab… - 01/27/2016

Shifting UC, WebRTC and the Business World
Unified communications and WebRTC are shifting the way the world does business bit by bit. Just a few years ago, it was all about UC sitting in the office, with a loose bundle of IM/presence, group chat, voice, and video that may or may not have work… - 01/27/2016

Wheelings & Dealings: Aircall Gains $2.75 Million in Seed Investment Round
A primary focus of enterprise-focused application development teams is the business team itself. Developers are creating team-connecting apps such as the new Aircall - a mobile and desktop app that gives individuals a method of keeping in touch with … - 01/26/2016

Developerprogram.com Delivers All Companies Need to Support Developers, Partners
You may not have heard of developerprogram.com, but you've probably heard of Avaya, Cisco, Harman Kardon, Sprint, Vodafone, and many of the other customers for which the company supports developer and other partner programs. - 01/26/2016

WebRTC Offers a Unique Opportunity for Companies to Differentiate Their Customer Experience
Once upon a time, companies dictated how their customers did business with them. If the company thought the time was right for a sale, it did so. If the company decided that customers could now communicate them via e-mail, the marketing department le… - 01/25/2016

Wheelings & Dealings: Chatwork Secures Funding for Global Expansion
After becoming the most widely used platform for business communications on their home continent of Asia, Chatwork announced last week that they had been granted $12.5 million in Series B with the goal of expanding. - 01/25/2016

Why We're Entering the API Age
APIs are now becoming a crucial part of the fabric of business. Connectivity, sharing and combining data sources is key for businesses today, and APIs are the glue that makes it happen. - 01/25/2016

New Social Network Enables Productivity, Collaboration
Social networks have forever changed the web. Long before social networks arrived, the web was a different place and average people didn't have much of an online presence. Fast forward to today and you will find a variety of social networks that thri… - 01/25/2016

Stonegate Fellowship Chooses DigitalGlue for Video Transmission
Now that high-speed Internet access is common in the U.S, many organizations have adapted its capabilities to meet their needs. One such force, the church, now has the ability to live stream services for those who cannot attend. Its specific division… - 01/25/2016

SD-WAN Hot Ticket, But What Does it Offer WebRTC?
Software-defined Wide Area Network (SD-WAN) is getting a lot of attention these days. It's attracting deployments from carriers, investment from Cisco, and mergers on other fronts. But just what is it and can it help WebRTC? - 01/25/2016

Real Time Communications Week in Review: Polycom, GENBAND, CM Telecom
When it comes to real time communications, it can seem like there's no end to new developments. With good reason, too; this is a field that's still fairly new, but still undergoing plenty of changes. So now that we've got a weekend on hand, let's sum… - 01/23/2016

Reports Show WebRTC Markets Set for Massive Growth
WebRTC offers a spectrum of benefits in collaboration and interactive scenarios. According to the latest reports, adoption continues to take a hold of the industry. Across contact centers, customer support, educational environments, and much more, th… - 01/22/2016

Say Goodbye to the Phone Call - Video Chat is the Present and the Future
WebRTC solves two of the big existing problems with UC: ubiquity and ease of use. With WebRTC, there's no longer any need for proprietary software downloads or launching a dedicated app; WebRTC enables users to click on a link and instantly start cha… - 01/21/2016

Verint and Squiz Help Governments Transform Digitally
Unlike the private sector, which can adapt much quicker to changes in technology, public organizations take a little longer before new technologies are implemented. This not only frustrates end users, but the late adoption is less efficient, which co… - 01/21/2016

CM Telecom Launches New Analytics Tool
CM Telecom recently launched a real time analytics tool known as CM Analytics for messaging and conversion, designed to report information as it's generated. The CM Analytics tool is built around all of the elements of a responsive and interactive we… - 01/21/2016

Iskratel to offer Veeting Rooms WebRTC Service
Iskratel to offer Veeting Rooms WebRTC service as white-label offering reflecting growing industry trend. - 01/20/2016

NFV is Moving Beyond Proof of Concept
Software defined networking (SDN) and network functions virtualization (NFV) have been buzzwords for years now, but the promise of these technologies is starting to reach fruition as network providers move from proof of concept to production use on t… - 01/20/2016

GENBAND Selects Patrick Joggerst to Lead its Sales Organization
Provider of real time communications software solutions GENBAND has announced an executive-level shake up. The company has appointed Patrick Joggerst as executive vice president of Global Sales and Marketing. Prior to this appointment, Joggerst serve… - 01/19/2016

Inaani Supports PTC Conference with WebRTC Demonstration
The Pacific Telecommunications Council (PTC) acts on behalf of telecommunications companies in the Pacific region of the globe. Its members from more than 40 participating countries promote the development of telecom services such as mobile and Web-b… - 01/18/2016

Savvy Shoppers, Brands Benefit from Smart Retail
Today's shoppers are smarter and savvier than ever before. Armed with mobile technologies and intelligent apps, buyers are able to dig out better deals and make purchase decisions based more on strategy, than on impulse. - 01/18/2016

AlphaDial Helps Keep Phone Numbers Market-Relevant
For most of us, the idea of going without a phone number is almost the same as going without pants. It's an integral part of everyday life, and one that's used almost every day. Facebook, meanwhile, has some plans to take out the phone number in favo… - 01/18/2016

UC Success Depends Largely on 'Intelligent Communications'
When companies today think about Unified Communications (UC), they have a tendency to take a broad approach, figuring more is better. But all that bandwidth doesn't do anyone any good unless it's used intelligently. That's where a company like Avotus… - 01/18/2016

When the Frontiers of Technology Meet Recruiting
Technology developments in the field of employee recruitment don't always get the top headlines, but these technologies are rapidly evolving and adopting some of the latest innovations in the industry. An example of this is the variety of cloud-based… - 01/18/2016

Cloud-based UC and Hosted PBX Set for Notable Market Disruption by 2020
Unified communications as a Service (UCaaS) and hosted PBX will see a spike in market penetration in the coming years as businesses continue to move their processes to the cloud-with big ramifications for market disruption on the horizon. - 01/18/2016

Polycom Honors 8x8 with Global Service Provider of the Year Award
Provider of cloud-based unified communications (UC) and contact center solutions 8x8 was recently honored by Polycom, being named the latter's Global Service Provider of the Year. Polycom recognized all of its top partners this week at its 2015 Circl… - 01/18/2016

Real Time Communications Week in Review: Nuance, Voxeet, Polycom
With the annual ITEXPO coming up rapidly, a lot of exciting new developments are hitting the real time communications market. There was no shortage of news, and to help keep it all straight as we enjoy a weekend and get ready for the week ahead, we o… - 01/16/2016

The Perfect Network Doesn't Exist, But You Can Work Towards It
In a perfect world, networks are predictable elements of a company's infrastructure. But the world is not perfect. You can expect the unexpected to happen, especially in the field of networking. To run down a few examples, unexpected spikes in bandwi… - 01/15/2016

WebRTC and the Real-Time Web - Alive and Well in China
In early January, the first Real Time Web and WebRTC event in China premiered in Beijing. This event was the first in the change from the WebRTC focus of WebRTC Conference and Expo to the larger focus of Real Time Web Solutions. The change in focus i… - 01/14/2016

Polycom's RealPresence Clariti Boosts Collaboration in the Workforce
The available technology for today's workforce promotes constant accessibility. That means companies need to provide the software and hardware so that employees can come together anytime, anywhere and on any device. The new Polycom RealPresence Clari… - 01/14/2016

Double Seeks to Improve Telepresence Concept with Double2
Double Robotics recently unveiled the latest model of its telepresence robot, the Double2. Its new features will allow the unit to maintain better balance while moving over cords and other obstacles on the ground. - 01/14/2016

Xura and Wikot Partner to Bring Secure, App-Based Communication to Financial Sector
Xura, a provider of digital communications services, has entered into a partnership with digital marketing agency Wikot to deliver "tomorrow's click-to-communicate interactive solutions." This collaboration will draw on Wikot's app development expert… - 01/14/2016

QuickBlox Video Chat SDK Supports Group Calls
Quickblox has released the next generation of its Video Chat SDK. Now, webmasters can embed video chat that supports group calling into their websites. - 01/14/2016

Facebook Messenger - The Biggest WebRTC App?
In a recent blog post, David Marcus, VP of Messaging Products at Facebook, disclosed some of the usage statistics of Facebook Messenger. In the blog, he reported that Messenger usage has reached 800 million users per month. While the post did not ela… - 01/13/2016

2016: A Year of Answers for M2M Questions?
Machine-to-machine (M2M) communications has been a very big part of the technology market in general over the last few years, but many have been left with questions about this growing field. A new report from Analysis Mason suggests that this may be … - 01/13/2016

Higher Education Has New Opportunity to Drive Real Time Communication
We count on institutions of higher education to drive the next generation of just about anything. From the next generation of lawyers to doctors to bankers and beyond, it's the colleges that qualify our highly trained professionals. A new report from… - 01/13/2016

ITEXPO Presenter Sees Promise in Virtual Reality
In today's technology dependent markets, it's quite unusual to walk into a business and see nothing but paper files. So much has gone digital that the old way of managing information is viewed more as a hindrance to progress and inefficient than as a… - 01/13/2016

APIs and SaaS Will Be the Future of Your Business
Technology has become one of the most important forces shaping our world today. The innovations that continue to be developed are changing the way we live and thrive. For businesses, technology is also making it possible to compete regardless of thei… - 01/12/2016

Voxeet Brings 3D Surround Sound to the Mobile Workforce
One big reason that we maintain home theaters instead of watching everything on mobile devices is sound quality. Getting big, room-filling sound-particularly 3D surround sound-tends to be a bit more than a typical smartphone can handle. That may not … - 01/11/2016

Telecommuters: Brace for Double Robotics' New Robot Version of You
What looks like an iPad on a stick with wheels, rolls through office buildings without incident, costs $3,000 each and may change the way we look at telecommuting forever? It's the Double 2 from Double Robotics, and it's taking the notion of a telepr… - 01/11/2016

Nuance Brings Voice Intelligence to Samsung's Family Hub Refrigerator
Nuance Communications provides its advanced voice and language solutions to businesses and consumers across the globe, whether in the form of broad use cases like artificial intelligence for the omnichannel contact center or for much more niche scena… - 01/11/2016

Better Designs for Messaging and Push Notifications
Mobile apps that are designed well typically have the focus a great user experience in mind. One component that sometimes leaves something to be desired however is the design of push notifications. There was a time before smartphones when phones did … - 01/11/2016

Enterprise 2016: What Will The Future of Work Hold?
Twenty-sixteen has arrived, and with it companies have begun to institute resolutions and plans to ensure a prosperous and productive 2016. At EventBoard, we began the New Year with predictions about the future of office productivity in the enterpris… - 01/11/2016

Real Time Communications Week in Review: GENBAND, Puppetry Arts, Zencastr
It's the first week of 2016, and what a week it was for real time communications. A host of news events came rushing in on everything from wearable devices to puppetry, and we were in the midst of it all. It's enough to make anyone wonder how it all … - 01/09/2016

According to Logicalis, Leveraging Digital Economy in Future Requires Complete IT Transformation
In an age where providing the ultimate customer experience is of paramount importance, companies cannot just implement the latest technologies, but must go through a comprehensive transformation of their IT infrastructure. So says Logicalis, an arden… - 01/08/2016

Blogger Discusses Pros, Cons of WebRTC Implementation
WebRTC has taken the communications world by storm. It has made it easier for developers to link two or more people together on disparate platforms (Windows Mobile to desktop Linux, for instance) using the common thread of Web browsers such as Chrome… - 01/08/2016

State of the Market: 2015 Was a Big Year for WebRTC
What a year 2015 has been for WebRTC. The technology has arguably been fully commercialized over the course of the year, thanks to several major milestones. - 01/08/2016

Comings & Goings: Didier Jaubert Named as Arkadin CEO
Arkadin SAS has made a major announcement naming Didier Jaubert as the CEO of the company. The company is a worldwide provider of Unified Communications and Collaboration (UC&C) services and a subsidiary of NTT Communications. It is also one of the f… - 01/07/2016

Zipwhip Reports 365 Percent Growth in 2015
Zipwhip develops a cloud-based messaging platform for enterprises. As a company, it has experienced substantial growth in the past year, and at the beginning of this month it showed interested readers just how much it has expanded. - 01/07/2016

As IoT Market Matures, Business Will Move to Low Power, Wide Area Connectivity
If for some reason you've been actively ignoring the growing internet of things (IoT) market for the past few years, you may have missed the fact that 2016 is the year that many expect the IoT will truly take over. In fact, major companies like Intel… - 01/07/2016

VoxImplant Updating Instant Messaging, Web SDK
VoxImplant, a provider of communications features for mobile developers, recently announced that it is working on upgrades to its instant messaging tool and its Web software development kit (SDK). - 01/07/2016

Zencastr Adds Stand-alone VoIP Client, Several Other Features
Zencastr has been trying to change the state of podcasting by easily connecting hosts with guests through their Web browsers. It uses a voice-over-IP (VoIP) connection driven by WebRTC to make this possible, and as of this new year, it comes with sta… - 01/07/2016

Puppetry Arts Turns to Cloud Systems to Spread Puppet Training
Distance learning is nothing new, but distance learning applied to puppetry is something of a different matter. That's what's going on with The Center for Puppetry Arts, as its Distance Learning Division is helping bring instruction on the art of pup… - 01/06/2016

Spread of A2P SMS in Africa Represents Global Trend
It is no secret that text messaging has become extremely important in both the consumer and business worlds. In readings considered here, business shines forth, and apps that handle everything from encrypted text to time-sensitive documents have allo… - 01/06/2016

CafeX's New KickStart Program Ready to Boost Customer Engagement
CafeX Communications has something of a new product in its works known as KickStart, and it's a product that may shake up a lot of customer engagement as we know it. Being compared to its namesake Kickstarter.com, it's been called a tool that gives c… - 01/05/2016

GENBAND Predicts New Wearable, Sensor-Based and Mobile RTC Applications for 2016
Embedded RTC capabilities are going to become more widespread this year as well, particularly for field service applications. Vehicles and remote locations can be embedded with valuable information on location and can also contain troubleshooting inf… - 01/05/2016

Sonus Networks Releases WebRTC Services Solution 1.1
Sonus Networks has continuously provided support for desktop and mobile communications through its WebRTC Services Solution software. The company's latest announcement regards that flagship platform's transition to version 1.1, and with it, a number … - 01/04/2016

Platforms as a Service + Real Time Communication = Cleaner Customer Engagement
RTC should start at the front-end of the sales cycle, enabling customers to communicate with contact center members to learn more about products, get virtual "demonstrations" via video and in real-time, and to provide a more intimate communications c… - 01/04/2016

Medical Residents Choosing Texting When Communicating in Hospitals
The preference to SMS was obvious when it came to efficiency and ease of use, but as it applies to the issue of security, only 20.6 percent preferred texting while more than 82 percent preferred the hospital paging system. It is important to note the… - 12/31/2015

Slack Wants You to Develop and Join $80M Cause
The fund has been set up and is expected to bring in developers from around the world. Contributors to the fund include Accel, Andreessen Horowitz, Index Ventures, KPCB, Spark Growth and Social Capital - all venture capital firms. - 12/31/2015

IBM Brings Real-Time Alerts to its Cloud Dev Platform
Nothing sinks the heart of devops faster than discovery that an app or cloud service is not performing as expected and has been down for a few minutes, hours or days. Helping devops staff ensure that these nasty discoveries don't go unaddressed for v… - 12/31/2015

How the Everyday App Can Bolster Diabetes Treatment
It's disturbing that one in three Americans is at risk of developing diabetes. Throw in the added stresses of the condition, the combined $245 billion in lost wages, medical costs, and similar issues it represents, and the value of a simple way to ma… - 12/31/2015

Specialized Enterprise Apps Offer Great ROI, Report Finds
When we think of enterprise apps, a large number of users and widespread use sounds like the goal. Yet a recent study showed that some of the best return on investment for businesses occurred when apps were developed for smaller teams and highly spec… - 12/31/2015

Zapier Supports BYOA Trend through Integration and Automation
The bring your own application (BYOA) trend has been gaining nearly as much traction as BYOD over the past year, and that has opened up many avenues for companies that focus on integration and automation. As businesses of all sizes seek ways to cut c… - 12/31/2015

RTC Space Will Transform through Consolidation and Increased Adoption in 2016
2016 is poised to become a standout year in the technology sector, with many trends set to be widely deployed and adopted after years of trial and error. Mobility, real-time communications and the cloud are all driving exciting new applications and s… - 12/31/2015

Apple and IBM Collaboration Results in 100 iOS Enterprise Apps
When Apple and IBM announced their partnership in 2014, not many people saw it coming. Tim Cook, Apple's CEO said, "This is a radical step for enterprise and something that only Apple and IBM can deliver." And to some degree that is true, because the… - 12/31/2015

What the Vidyo VP9 Release Means for WebRTC
With over 37 bugfixes and new added features, Chrome48 is now being enhanced with scalable WebRTC and VP9 updates. As Chrome collaborates with Vidyo to release the new VP9 codec, cross-platform delivery will now allow video calls to take place throug… - 12/31/2015

Credit Karma Plays for the 'In' Crowd with Snowball Purchase
Credit Karma is not much older itself, as it was founded in 2007. Despite the free element of its service, the company has big momentum going for it and produces enough revenue to be valued at $3.5 billion. In all, the company has attracted $368.5 mi… - 12/31/2015

Making Mobile Work in Your Enterprise
Some enterprise executives aren't convinced their enterprise needs a mobile app, but most have jumped on the mobile bandwagon. That's a prudent move. According to Datamation, 68 percent of CIOs and IT managers believe mobility is critical for success… - 12/30/2015

A New Standard in CRM for Commerce, Healthcare and Remote Workforces
A sharp increase in online sales shows that consumers are learning to trust brands through interactive experiences and online platforms. A "buy it now" mentality has influenced the demand for most brands to shift the way they do business and often ch… - 12/29/2015

Google Announces Chrome M48 with VP9 Codec Support
Google made an anticipated announcement surrounding the popular Chrome Browser. The latest version to be released is Chrome M48. The update supports the new VP9 Codec across all platforms. This codec allows video calls that will deliver high quality … - 12/28/2015

Health Apps Show Rapid Adoption, Promoting a Healthier Lifestyle Through Usage
According to PricewaterhouseCoopers, "Smartphones, connected medical accessories and apps have been underutilized by the healthcare industry." But, not any more! Recent studies report a shift in the way consumers are caring for their health, as usage… - 12/23/2015

Predictions for Real Estate 2016: How Agents and Facilities Managers Will Benefit
Planon, a software provider in support of workplace optimization and Integrated Workplace Management Systems (IWMS), discusses their predictions in Real Estate and Facility Management efficiencies for 2016. - 12/22/2015

Four Leading European Carriers Implemented ECT WebRTC Solution in 2015
European Computer Telecoms AG (ECT)successfully implemented its WebRTC-based solutions with four European carriers. - 12/21/2015

Why the Phone is (and isn't) Phasing Out
The time in which we live is unparalleled; we no longer need a telephone to communicate with one another. The advent of smartphones, desktop applications, Internet telephony, and other mediums have provided non-traditional methods of communications t… - 12/21/2015

GENBAND's Patrick Joggerst Shares Tech Predictions for 2016
"The only thing that is constant is change." This quote from Greek philosopher Heraclitus has remained relevant today and can especially be applied in the tech space where constant innovation is forcing people to adapt and grow at an accelerated pace… - 12/21/2015

Real Time Communications Week in Review: Avotus, Ultra Mobile, GENBAND
It's the last full week of the year for most people, as Christmas swings in next Friday and 2016 starts up a week after that. This didn't slow the news any for real time communications, though, and a host of developments emerged for us to consider. S… - 12/19/2015

Duman of eZuce Predicts What's Next for UC
Incorporated in 2010, eZuce outfits cloud and voice service providers with a complete unified communications software suite that is highly scalable and very cost effective. TMCnet recently interview Osman Duman, EVP and COO of eZuce, to learn more ab… - 12/18/2015

Ascom and STANLEY Healthcare Combine Messaging and Location Capabilities
The advancements made in real time mobile technology over the last decade have changed the way many industries work, but none match the importance of the healthcare space. Thanks to powerful mobile devices and access to functions like digital signage… - 12/18/2015

GENBAND's Network Transformation System Joins the Hancock Telephone Company
GENBAND products have great standing in the market, so it's never really that surprising to see these tools crop up in new positions. The Hancock Telephone Company recently became one of the latest to add GENBAND to the lineup, bringing in its Networ… - 12/18/2015

NetFlix Takes Notice of WebTorrent Technology
WebRTC-based technology of WebTorrent attracts the notice of Netflix. - 12/16/2015

AsiaInfo Selects GENBAND's Kandy to Power Real Time Communications
Provider of real-time communications solutions GENBAND has been selected by AsiaInfo, a provider of internet-based systems and software for the telecommunications industry, to deliver advanced real-time multimedia communications to AsiaInfo's extensi… - 12/16/2015

More Digital. More Human. Be More
We know from our experience in steering digital transformation that success is as much about using technology to renew the landscape as it is about getting it to completely disrupt it in unprecedented ways. There are indeed two simultaneous and concu… - 12/15/2015

Atlas Communications (A Smart IMS Company) Looks Back on Exciting Year of Change and Growth
It has been a significant year for Atlas Communications Technology, a company that has a long-time history and expertise in the unified communications (UC) space and related technologies. Originally focused on migrating traditional PBX systems to SIP… - 12/15/2015

Ultra Mobile CEO Shares 2016 Telecom Predictions
Mobile communications have transformed the way we live - from how we work, to how we pay for goods and even how we keep in touch with our loved ones. Having a mobile device has become a necessity. For the 45 million foreign-born consumers in the U.S.… - 12/15/2015

If Video Conferencing is Becoming Pervasive, 2016 is Sure to Hold New Opportunities
If you take a step back and look at real-time communications today, it's actually pretty entertaining that we have access to certain capabilities. Take video conferencing, for instance. The video phone was first introduced in the 1980s, and then tank… - 12/15/2015

Charting Collaboration: The Meteoric Rise of Team Chat
Collaboration software -- an increasingly overpopulated space -- just became a little more crowded with last month's launch of Paper, Dropbox's live document editor. - 12/14/2015

Measuring Your Impact on the WebRTC Customer Experience
There are several factors that significantly affect the quality of a WebRTC call: cost, connectivity, available bandwidth, etc. These factors tend to seriously impact the customer experience. And even if users will judge the reliability of a service … - 12/14/2015

Avotus CEO Discusses UC, Company Advancements & His Dream Business Scenario
Avotus Corp. this year launched four new products - Enhanced Usage Reporting for UC 9, Integration of its EUR with TrustSphere Relationship Analytics, the IT Asset Management Robot, and its Wireless Employee Value Program - all of which the company s… - 12/14/2015

WebRTC Solutions Week in Review: Ericsson, QuickBlox, Google, Code Creator, Radish Systems
WebRTC Solutions news this week focuses on the efforts of Ericsson, QuickBlox, Google, Code Creator, and Radish Systems. Recent product releases and updates address mobile, desktop browsers and cloud-based development of applications. - 12/12/2015

Real Time Communications Week in Review: Mind Commerce, Atlassian, GENBAND
It's been another great week at Real Time Communications World, and with such a week comes plenty of news. With so much going on from new content additions to hardware developments, it's good to have some time to take a step back and consider the wid… - 12/12/2015

Mobile Multitasking Becomes Ubiquitous
Research from Deloitte shows that the jury is out on that. American consumers are looking at their smartphones in the aggregate eight billion times per day, the survey says. That's a bit mindboggling: If we consider anyone over the age of 18 a consum… - 12/11/2015

Radish ChoiceView WebRTC Brings Video to Contact Center Interactions
Radish Systems adds ChoiceView WebRTC to enhance real-time customer experience interactions with contact centers. - 12/11/2015

Cisco Successfully Adopts WebRTC
This week Cisco hosted their Collaboration Summit in San Francisco. The key part of the overall event was the focus on Cisco Spark as well as the cloud deployment model. While Spark has been announced, the 2015 event was the coming out party for the … - 12/11/2015

The Downside of 'Good Enough' Technology Solutions
One dirty little secret about getting things done in today's technology environment is accepting "good enough." A cloud service, hardware solution or business process might not meet all needs or perfectly solve a problem, but good enough is just what… - 12/10/2015

Wheelings & Dealings: Atlassian IPO Surges Company Value
We don't really see that many technology companies filing for IPOs, at least not like a few years ago. Atlassian, an Australian company that develops products for software developers and project managers, is bucking that trend, and as of this morning… - 12/10/2015

Swift Goes Open Source, Offering Huge Opportunity for Apple & IBM
Just recently, Apple made an announcement that seems like an early Christmas present for app developers: Apple's Swift programming language was going open source, which means a popular new tool for development is now a lot more available. Perhaps one… - 12/10/2015

Doing Away With Your Company Phone Number
Even with all of the new advancements in customer service, the lasting image of helping out consumers is a contact center with a listed phone number, filled with agents talking customers through their issues. Yes, verbal communication is still the mo… - 12/10/2015

Code Creator Unleashes Red5 Media for Easy Cloud Development
In the world of technology, there is never any time to waste. That is exactly why Code Creator has released Red5 Media for the cloud. Code Creator, based out of Hartford, Connecticut, is a partner in the Amazon Web Services (AWS) ecosystem. The Red5 … - 12/10/2015

GENBAND Celebrates 2015, Looks Ahead to More #RTC Innovation
Real time communications have had a stand out year as far as the tech space is concerned. The ability to have instant, any-time access to people and information has changed the way we do things in just about every aspect of life. From conducting busi… - 12/10/2015

Chrome 47 Boosts WebRTC Developments
It might be a Skype killer, the next big thing in communications, or just another addition to the growing panoply of business tools. It's Web-based real time communications (WebRTC), and the new release of Chrome 47 brought with it a set of new tools… - 12/10/2015

Real Time Communication and Healthcare Engagement
Already, we've got numerous (forgive me) health-vertical monitoring apps starting to emerge in the marketplace. You can find apps built around GENBAND's Kandy platform to assist in monitoring diabetes and the MindMe app providing mental health suppor… - 12/10/2015

Riverbed Technology: Businesses Desperate for a Few Good Apps
Riverbed's Global Application Performance Survey 2015, taken from a variety of business decision makers worldwide, revealed that a huge number of businesses count on app performance to deliver the best results for business, but many are often disappo… - 12/08/2015

Your Cell Phone May Be the Next Step to Immediate Healthcare
When it comes to real-time communications, we take a lot for granted. We expect the person we're calling to always be available; we expect that a text sent will be instantly returned; and we expect that there will be no lag time between hitting the c… - 12/08/2015

Cyber Security, UC and Social Media Just a Handful of Trends Impacting Business Communications
IntelliCom Analytics is in the business of analyzing the business communications landscape, including the companies involved, their technologies and solutions and their myriad applications. And their longtime experience with the communications market… - 12/07/2015

QuickBlox Announces Support for Android Group Video Chat
QuickBlox provides developers with its Q-municate software development kit (SDK) so businesses can easily integrate video calling and instant messaging into their mobile apps. Its mobile backend operates in the cloud and can assist with both Android … - 12/07/2015

WhaTech Report Shows Growth of WebRTC Market
There is enough WebRTC industry news to support an entire channel at TMC. That channel alone should imply that the market is gathering momentum and will continue to hold its own among all other current methods of real-time communications. - 12/07/2015

Mind Commerce: WebRTC Poised to Become a Content Powerhouse
Most people think of WebRTC as a great enabler of seamless communications. But research firm Mind Commerce argues that it's also uniquely positioned to both be a single-point of interface for all stored content and a multimedia, and multi-modal dashb… - 12/07/2015

Ericsson Updates its WebRTC Mobile Browser
The WebRTC-based web browser known as Bowser has inched closer to commercial reality, with an experimental version 0.6 release. - 12/07/2015

WebRTC Solutions Week in Review: AT&T, Cisco, IETF, VoxImplant
TMC's Peter Bernstein has been all over the WebRTC codec wars, so it is no surprise that the latest information surrounding the IETF has found his name in the byline. He notes a report from Orange, a supporter of improvements to codecs that drive Web… - 12/05/2015

Real Time Communications Week in Review: Avotus, Turkcell, Skype
While the shortened Thanksgiving week put a bit of a crimp in the real time communications news flow, it definitely didn't stop it for long. Back with a vengeance, the flood of news in this field was as great as it ever was. So settle in and let's ta… - 12/05/2015

Get Back to Basics for User-Friendly WebRTC Apps
WebRTC is a simple way to add real-time voice and video into applications that are then available natively within a browser. But developers need to take into account essential considerations for making the experience feel seamless to the end user. Th… - 12/04/2015

WebRTC Coming to Russia Courtesy of Unify
One of the more interesting aspects of WebRTC is it universal appeal. As witnessed by global developer interest at various hackathons, the embrace of WebRTC by service providers such as Orange, Telefonica and NTT DOCOMO just to name a few, along with… - 12/04/2015

Why WebRTC Will Eat Skype's Lunch
The problem is that the world is moving on from the Skype paradigm. It isn't so much that Skype has gotten bad at what it does. The problem is that Skype is more or less just the same as it was eight years ago. In the mean time, new standards have em… - 12/04/2015

WebRTC Hype and Fear
RCS (Rich Communications Services) have taken the slow boat to set standards and show up in real world deployments, as compared to the years and decades OTT offerings have been built and deployed. However, RCS is like VoLTE - benefitting from the dep… - 12/04/2015

WebRTC Can Decentralize the Internet One API at a Time
These days, anyone with a PC or smartphone will have the latest versions of Firefox, Chrome or Opera browsers which already have the ability to use the WebRTC protocol, a basic methodology for real-time communications over asynchronous links. - 12/03/2015

VoxImplant Introduces Video Call Recording
As we see technology like Voice over IP (VoIP) and WebRTC solutions mature and evolve, more companies are turning to video conferencing as a main source of communication. The antiquated way of conducting meetings has changed thanks to the advent of v… - 12/03/2015

Is Your Enterprise 'NOW-ready'? Connecting the Elements of the Now Economy with APIs
Many factors, such as price, features, and quality, drive customer demand for products and services. However, what seems to be causing a paradigm shift in the way businesses are reaching out to prospects is their ability to provide their offerings no… - 12/03/2015

Millennials and Remote Workforce Flocking to Video Conferencing
The culture millennials have created in the workforce has introduced more collaboration and remote work. In order to implement these approaches, several technologies had to mature. In most cases, that means incorporating video conferencing (VC) into … - 12/03/2015

Breaking the Cliché: Different Real Time Communications Applications Emerge
The simplest use for adding real time communications (RTC) to anything is: Add voice or video to an existing application. There's a whole lot of that going on these days, ranging from Google Hangouts to SAP, with the latter company announcing it will… - 12/03/2015

Seniors: Some Great Tech Tools May Save Your Life
Managing technology can sometimes seem like quite a leap, particularly for elderly users. Many young adults find it necessary to serve as unofficial tech support for parents and the like, but there are some tools that the older set should know how to… - 12/02/2015

Information Added to IEFT Draft on WebRTC Audio Codecs for Interoperability
Given all the buzz in the past year regarding "codec wars" and the need for universal interoperability regarding WebRTC adoption, it is always useful to check in on The Internet Engineering Task Force (IETF) Networking Group to see what is on the min… - 12/02/2015

Open Source and Partner Ecosystems Can Improve NFV
An industry blog post printed the first of this December notes that major corporations are beginning to turn to open source network functions virtualization (NFV) to gain a competitive edge over their counterparts. It points to notable industry heavy… - 12/02/2015

All Cycles Lead to Unified Customer Service, Enhanced by Automation
Survata Research Partners recently carried out a survey on behalf of FollowAnalytics and Gigaom Resarch on mobile app utilization by enterprise users. A focus group of 450 mobile marketers was surveyed on their mobile activity and the results of mobi… - 11/30/2015

Turkcell Beefs up BiP Mobile Messaging with Voice, Video Calls
Turkcell has announced that it has added voice and video calls to its BiP mobile messaging apps. The Turkish carrier claims that its app has already been downloaded over 3.3 million times for both Android and iOS. While BiP is aimed mostly at Turkcel… - 11/30/2015

Avotus Achieves Break Through with ITAM Robot Platform for Managing IT and Telecom Assets
Using the Avotus Cloud Services platform, online analytical processes are then used to create a configuration management database (CMDB) of all IT and telecom assets contracted for by the business tied to each contract and invoice. - 11/30/2015

Fring Alliance Leader Revisits Istanbul Event, Explains What's Next
The fring Alliance Summit took place last week in Istanbul. To learn more about what happened at the summit and what's next for the alliance, we spoke with Roy Timor-Rousso, general manager of the fring Alliance. Here's an excerpt of our exchange. - 11/25/2015

Wheelings and Dealings: Cisco Eyes Acano Acquisition for Video-Delivery Strategy
Cisco recently announced its intent to acquire Acano Limited, a company that provides conferencing software and related infrastructure. The acquisition is part of Cisco's overall long-term video-delivery strategy. The company intends to provide "the … - 11/25/2015

GENBAND's Bhatia Offers Carrier Networks Virtualization Conference Preview
GENBAND has been a pioneer in helping communications services providers to insert themselves into the over-the-top application value chain, in enabling CSPs to benefit from network functions virtualization, and in building ecosystems so its carrier a… - 11/24/2015

TokBox Introduces Two-Way Broadcast TV Solution
The line between television and online services is blurring, in case you haven't noticed. Not only do smart TVs now feature apps and connections to Internet-based content such as YouTube, but broadcasting is slowly moving away from a passive experien… - 11/24/2015

Real Time Communications Hot in 2016
I expect to see six major real time communications (RTC) trends play out in 2016: Apple & WebRTC ubiquity, authentication, 'collaborteam', value-added services, smarter video and (still more) Internet of Things (IoT). Don't be surprised to see overla… - 11/23/2015

6 User Experience Must-Haves in WebRTC
The focus on real-time communications as of late has centered much on the capabilities of WebRTC. The open source foundation of a browser agnostic technology promises to enable connectivity for voice, video and data in ways we could only previously a… - 11/23/2015

Learn How One University Campus is Now Leveraging WebRTC to Keep Students Safe
Safety - it's something every mom thinks about, especially when she prepares to send a child off to seek higher education. While the student may be ready for the world, mom isn't ready to turn him or her over to just anyone, yet. It's the reason they… - 11/23/2015

Report: Telemedicine Market Has Nearly Doubled Since 2011
According to the nation's largest health IT industry group, the number of companies offering telemedicine service has almost doubled over the past four years. In 2011, there were 45 tech vendors offering telemedicine surveys. This year, that number s… - 11/23/2015

Virtual Reality from Google: Headed to a K-12 Near You
Google has partnered with Subaru to bring fifteen major cities a new, exciting and highly engaging technology to assist within the learning environment. Teachers will receive tablets for themselves and ASUS smartphones for students that will be conve… - 11/23/2015

OTT Messaging Apps Face Monetization, Uptake Challenges
Beyond the big two concerns, app speed was another notable frustration uncovered by the survey, with nearly 20 percent of respondents in both markets agreeing app speed is too slow. It's unclear if this is the fault of the apps themselves or the data… - 11/23/2015

Team on the Run Launches WebChat Tool with WebRTC
Team on the Run offers a number of software communications and file sharing tools that help keep enterprise employees productive. Its latest WebChat tool uses WebRTC to handle communications directly in the Web browser. - 11/23/2015

OpenMarket: Put SMS to Work for Better Communications
With an increasingly mobile workforce, few workers stay in one place long. That means we need faster, more decentralized communication connections. OpenMarket and Portio Research recently produced a report that says short message service (SMS) tools … - 11/23/2015

Tech in 2016: A Brave New World
We've already seen companies get a start on Kickstarter, landing initial cash on the strength of huge lists of preorders. We've seen game franchises come back from nowhere and entire new devices get a startup that way. We've even seen competition in … - 11/23/2015

Real Time Communications Week in Review: Navigant Research, GENBAND, Xorcom
Another week in real time communications has come and gone. There's a lot to run down this week, so let's boil down the raw news and figure out the biggest parts of the week with our Week in Review coverage! - 11/21/2015

WebRTC Solutions Week in Review: webrtcHacks, ECT, Blue Jeans, TokBox
This week at WebRTC Solutions, there was talk about privacy in communications at webrtcHacks, service provision from ECT Technology to a Scandanavian telecom, extension of the Blue Jeans network, and collaboration between TokBox and Fox Sports. - 11/21/2015

SAP Integrates GENBAND Collaboration Platform into Cloud CRM Suite
GENBAND has signed enterprise IT giant SAP as a global reseller for its collaboration platform, which supports chat, videoconferencing and other real-time communications. The deal allows SAP to integrate a range of customer engagement channels for sa… - 11/20/2015

Smart Cities and IoT Face Looming Challenges, Along with Opportunity
The idea of "smart cities" has been around for a while, with burgs like Barcelona and Los Angeles taking an early adopter role in programs like smart parking, smart streetlights, city-wide free Wi-Fi, electric vehicles and more. But as the Internet o… - 11/20/2015

UC Security: Hidden Risks that No One Wants to Talk About
Unified Communications has been all the rage in 2015. While the concept and the technology have been around for a while - especially for companies with a focus on tech that have understood the benefits of communications via IP, within the last year -… - 11/20/2015

CFOs Need to Understand the Depth and Breadth of the Cloud
The cloud represents both opportunity and challenge in the business landscape. But while the IT world has begun to catch on to its advantages as well as vulnerabilities, many C-level executives don't really understand its potential. And when it comes… - 11/19/2015

Communications Doesn't Have to be a Dirty Word in the Office
Communications - it's not necessarily our favorite topic, especially when it comes time to make decisions on the business phone system. Yes, communication is important, but it's not something you want to waste brain power on, even when it's not worki… - 11/19/2015

TokBox Launches WebRTC Application Exclusively for Fox Sports
Tokbox has been making a name for itself in the real time communication market. The firm has been demonstrating all the different fields in which WebRTC can benefit a company, such as education. This week, the company announced the launch of an inter… - 11/19/2015

Blue Jeans Network Leverages Feedback from Influential Client Base
With a mission to "make video communications as easy and pervasive as audio communications are," Blue Jeans Network continues its journey in "enabling more effective collaboration at work, at home and on the road" through its most recent release of B… - 11/19/2015

Weaving a Web of Real Time Communications, Internet of Things, and Big Data
Three big IT growth areas are destined to overlap and interlink: Real time communications (RTC), Internet of Things (IoT) and Big Data. And it's with a bit of irony that hot-running WebRTC is actually the slowest piece of the puzzle when it comes to … - 11/19/2015

Growing Tech Markets Around The World
With the technology industry in Europe and North America increasingly saturated with new products and new companies, many technology corporations are turning their attention to emerging markets. Thus far, most of that new focus has been on India and … - 11/18/2015

Enterprise Technology Landscape Faces Huge Changes by 2025
The increased value of data, coupled with the more potential access points for that data, will make things difficult for the corporations of a decade out. Yet businesses will be hard-pressed to just shut down remote access in the face of a workforce … - 11/17/2015

ECT Technology to Supply Scandinavian Telecom with WebRTC Technology
Although the adoption rate of WebRTC is not the same in Europe as it is in the US, the technology's benefits are now being recognized by individual users, businesses and service providers. According to European Computer Telecoms AG (ECT), an unnamed … - 11/17/2015

KANDY Director Offers Update on the PaaS
GENBAND's KANDY - a platform-as-a-service that allows service providers to expose network resources for use by developers building real-time communications into their applications - has 15 million users and more than 50 ecosystem partners. - 11/17/2015

GENBAND's fring Offers NIFTY Mobile New Opportunity
Over-the-top (OTT) opportunities have a weird reputation; some see them as huge opportunities, while others see a potential disaster of business-shattering proportions. For Japan's NIFTY, a major mobile virtual network operator (MVNO), OTT means oppo… - 11/16/2015

Navigant Research Report Analyzes the Residential IoT Market
IoT has become an important residential market opportunity, and products leveraging the technology have the potential to bring unprecedented levels of interconnectedness and synchronicity into people's homes. Now a residential household can be mainta… - 11/16/2015

Is My WebRTC Application Tracking Me?
There are few technologies out there that don't have privacy concerns. Recently, privacy experts turned their eyes to Web-based real time communications technology to see if WebRTC can be used to track its users. - 11/16/2015

Real Time Communications Week in Review: Bolste, Microsoft, 1DocWay
The flood of news surrounding real time communications never stops pouring. Now that we've got a chance to catch our breath with a weekend on hand, let's get to higher ground and check out the week that was with our Week in Review coverage! - 11/14/2015

WebRTC Solutions Week in Review: Masergy, Crosswalk Project, Microsoft, OpenWebRTC
A number of product releases mark the WebRTC Solutions landscape this week. Contributors to those marks include Masergy, Crosswalk Project, Microsoft, and OpenWebRTC, which offers a blog post abou the state of browser support for WebRTC. - 11/14/2015

GfK Finds U.S. Consumers Ready to Adopt Smart Home Products
Market research company GfK recently announced the results of its latest study of consumer expectations regarding smart home products and services. It found that half of U.S. consumers believe smart home tech will affect their lives in the coming yea… - 11/13/2015

FCR Vital to Customer Retention
Today's technology enables customers to interact with the companies they do business with anytime, and vice versa. This has raised the standard of customer service, and customer expectations are at an all-time high. Real time communications, such as … - 11/13/2015

Get Ready for the Rise of the Enterprise Digital Assistant
Digital assistants are not at this point a shocking new concept-after all, between Apple's Siri and Android's Cortana, most of us have digital assistants in our pockets already. However, taking the DA idea to an enterprise level is a whole other kett… - 11/12/2015

A Shakeup in Telepsychiatry Leaves 1DocWay in Genoa's Hands
Telepsychiatry-and most breeds of telemedicine-may be the biggest new advancements in the real time communications corridor. The market is even starting to see its own string of mergers and acquisitions, with Genoa, part of QoL Healthcare, making one… - 11/12/2015

GENBAND Focuses on Making UC Even More Profitable for Service Providers
GENBAND continues to make strides in the scalability and value offered by its Smart Office unified communications and collaboration solution, Greg Zweig, GENBAND's director of solutions marketing, told me in a recent conversation. - 11/12/2015

Microsoft Building Key Value-added Services Applicable to WebRTC Developers
I know everyone has big love for WebRTC to add voice and video into everything under the sun, but the real value and profits are going to be made by adding intelligence in processing media streams. Microsoft is rapidly building and rolling out APIs t… - 11/12/2015

OpenWebRTC 0.3 of iOS SKD is Available
Let's face it: the goal of WebRTC is to be available, or at least interoperable, "E"verywhere. As has been pointed out on the WebRTC Solutions Community site many times, the history of communications technology is that all boats rise when the tide co… - 11/11/2015

Skype's Share Button and its March to Social Ubiquity
Skype is rolling out its own share button, joining Facebook, Twitter, Reddit, and other media-sharing services fighting for your loyalty. The button - one of the small, linked logos in the corner of a news article, blog, or other online content - wil… - 11/11/2015

Real Time Location Systems Market Growing at CAGR of 35.5 Percent
Real-Time Location Systems (RTLS) are being deployed across a wide range of industries as the technology continues to evolve. The 35.5 percent compound annual growth rate (CAGR) Transparency Market Research (TMR) has forecasted for the segment highli… - 11/11/2015

Digital Partnerships and the Real-Time Enterprise
Today's business world is a dramatically different place than it was even five years ago. The conversion to cloud services, smartphones and other disruptive digital technology has meant that companies in older industries have had to change their oper… - 11/11/2015

OTT Video Services Prove Remarkably Cancellation-Resistant in U.K.
OTT and streaming video are changing the way we think about entertainment, and both OTT and streaming are a big part of the real time communications landscape. As the two fields advance, we'll likely see many more people take an interest in real time… - 11/10/2015

Real Time Web Solutions Conference 2015 Beijing: Day One
China has more Internet users and more mobile phones than any other country in the world. It would seem that WebRTC and the Real Time Web would be a natural for China and the turnout for the first WebRTC event in China have surely proven that. With o… - 11/10/2015

Crosswalk Project Available for Windows
Being a developer in today's marketplace requires deploying application across different platforms and devices without issues of compatibility. The first version of Crosswalk Project is bringing that platform saturation to Windows, meaning developers… - 11/10/2015

Business Call Management as a Service (CMaaS) Will Quickly Make Enterprises More Mobile
Toto Lynx is a cloud-based communications platform that is easily set-up via a web-based administration panel and accessed via a simple app on a user's personal or company-owned smartphone. A web-based switchboard is also used for full call reception… - 11/09/2015

Masergy Launches WebRTC Enabled Cloud Video Conference Service
The ability to readily collaborate with internal and external employees, partners and customers has introduced increased productivity within companies. The new WebRTC enabled Virtual Meeting Room (VMR) cloud video conference service by Masergy extend… - 11/09/2015

Achieving An Effective Mobile Workforce: How Businesses Must Adjust in the Year Ahead
By 2020, IDC estimates that the U.S. mobile worker population will comprise more than 72 percent of the total national workforce. It's therefore clear that the mobile workforce isn't a short-term trend, but instead an indicator of a growing movement … - 11/09/2015

WebRTC Solutions Week in Review: Voice4Net, Rabbit, TruConf
This week in WebRTC Solutions news, TMC discussed the "flexibility factor" with Voice4Net, wrote about how to add security to their communications, announced Rabbit's jump to iOS, and profiled the cloud-based TruConf Server video conferencing softwar… - 11/07/2015

Real Time Communications Week in Review: Audi, Juniper Research, MERA Software Services
Staying connected is a huge part of life these days, and real time communications are a great way to get that connection going. With this new relevance comes a lot of new developments and tools to use, and it's easy to be unclear about the value of s… - 11/07/2015

WebRTC Ready to Roar in Asia
If you are in Asia and can get to Beijing next week, there is still time to register for the Real Time Web Solutions event hosted by WebRTC World. This will be an exciting event, held in the Zhongguancun district of Beijing - the Silicon Valley of Ch… - 11/06/2015

Huge Gains Ahead for Mobile Workforce Market
Anecdotally, we've long known that the mobile workforce is growing, and has been for some time. For those who want harder proof, a new report from WiseGuyReports.com should do the job; it projects a market growth rate of over 28 percent until 2019. - 11/06/2015

WebRTC and Webinars: A Great Match
Making webinar participation easier and more secure is something webinar hosts such as myself are always interested in. It was thus attention grabbing that the latest TruConf Server 4.3.5 enterprise video conferencing service solution includes WebRTC… - 11/06/2015

Rabbit Makes the Jump to iOS
Back in 2014, we got word about Rabbit's interaction with video chat, and how the company was set to make the whole thing a lot simpler to work with. Now, after extensive development, Rabbit is bringing its brand of highly-simplified communications t… - 11/05/2015

WebRTC Boosts Customer, Employee Collaboration
Web Real Time Communication (WebRTC) is beginning to gain commercial traction, cropping up for both consumer and business use cases. Because it supports audio and video capabilities natively via compatible browsers, WebRTC can be used without plug-in… - 11/05/2015

Utah Researchers Solve Psychologist Shortage with Telepresence Robots
We've known for some time now that telepresence has a great potential for bringing medical specialties to remote places. Examples of this happening were a bit slim, until a recent example from Utah. - 11/05/2015

Workday Flexibility Offers Both Challenges and Opportunities for Employers
Flexibility in working environments is increasingly a differentiator for companies looking to retain top talent. However, a company's technology strategy must be properly aligned in order to get the most out of the borderless office. - 11/04/2015

Global Telecom API Market Growing
The business opportunities for Communication Service Providers (CSPs) are growing at double digit rates. According to Transparency Market Research (TMR), the global telecom API market is expected to generate $323.44 billion by 2022, which is a 23.6 p… - 11/04/2015

Tech Revolutionizing Automotive Care Industry
The automotive industry is using digital technology, including telepresence, to improve customer service in surprising ways, according to Automotive Megatrends Magazine. While some modern car breakdowns are all but impossible for the amateur garage m… - 11/04/2015

Moving Real Time Communications to More Immersive Experiences
Real time communications (RTC) and WebRTC are delivering the basics for better online experiences, adding voice and video to the stock web experience with just a few simple lines of code. This is only a (good) start, since businesses want measurable … - 11/03/2015

ITEXPO Demo Links Retail Customers with Real-Time Solution
The needs of the connected enterprise today help sustain the demand for software services tomorrow. Companies like MERA Software Services deliver outsourced software development for the ICT industry. The company's foundation is its solid basis for jo… - 11/03/2015

Protecting Your IP Address in WebRTC
The increased adoption of WebRTC means more individuals and businesses will be using this technology as part of their online communications solutions. As with everything digital, the more people use it, the more it becomes a target by cybercriminals.… - 11/03/2015

VoLTE Set to Hit Two Billion Connections By 2020
Voice over LTE (VoLTE) is shaking up communications as we know it, and a new study from Juniper Research is showing us just how far that shakeup is likely to go. By 2020, the study suggests, there will be over two billion VoLTE connections out there,… - 11/03/2015

Voice4Net Discusses 'The Flexibility Factor'
Ease of customization and use are what Voice4Net's contact center solutions are all about, as Rick McFarland, CEO and president of the company, told TMC CEO Rich Tehrani at the recent ITEXPO event. - 11/02/2015

Consumers Want More Energy Control
Being able to control home operations from a mobile device is appealing to a lot of people, and a new study from Parks Associates took a clear look at that market. It found that almost one in three broadband households-30 percent-are interested in en… - 11/02/2015

Smartphone Vendors Ship Despite Chinese Market Losses
Smartphones are just about everywhere these days, it seems, so it would be easy to think that the sales of these devices are slowing. Not so, says a new report from Juniper Research, which observed big smartphone sales through the third quarter. But … - 11/02/2015

Real Time Communications Week in Review: Apple, AVST, GENBAND
For those who celebrate it, happy Halloween! Today we've got a trick-or-treat bag crammed to the brim with all the best in news this week from the real time communications sector. So before setting out for chocolate, parties, or both, settle in and l… - 10/31/2015

WebRTC Solutions Week in Review: Agora, Sococo, Future Market Insights, BroadSoft, Oracle, Apple
WebRTC Solutions news this week includes product announcements and reports from Agora, Sococo, Future Market Insights, BroadSoft, Oracle, and Apple. - 10/31/2015

MEMEX's MERLIN Takes Bigger Role in Milwaukee Tool
Milwaukee Tool recently took on a small-scale pilot project involving MEMEX Inc's Manufacturing Execution Real-time Lean Information Network (MERLIN) system. With just five licenses in hand, Milwaukee Tool got a look at just what MERLIN could do, and… - 10/30/2015

Speculation about WebRTC and Apple
I am constantly asked, "So where do you get all of information and resources for the WebRTC Solutions Community?" While the list of trusted sources I employ is way too long for this space, and I like to believe our community is your preferred destina… - 10/30/2015

BroadSoft and Oracle Team for Improved Collaboration Communications
Communications now means being available at all times across devices, systems and locations. The new integration of BroadSoft's UC-One service offerings and Oracle Communications' Unified Communications Suite will make it possible for users to connec… - 10/30/2015

Robust Global Web RTC Growth Forecasted
Future Market Insights (FMI) is out with a new report, "Web Real-time Communication (RTC) Solution Market: Global Industry Analysis and Opportunity Assessment, 2015-2025". As a frame of reference, particularly for looking at market drivers, the repor… - 10/30/2015

Complex Apps Prove Major Headache for Businesses
A new study from Capriza Inc., suggests that enterprise apps are far too complex for both employees and customers. Capriza turned to over 1,200 enterprise app users and 300 IT executives, and they found something startling. Nearly half-45 percent-of … - 10/30/2015

How Simple Adjustments Can Keep Video in Conferencing
A confession before starting today: I'm guilty of the behavior that many of us have performed when a videoconferencing call goes bad: shutting off the video and going voice-only. It's a great way to save a lot of bandwidth quickly, and thus save a ca… - 10/29/2015

Sococo Connects Remote Employees with Virtual Office
Sococo has announced a new program to help remote employees connect to each other easily. The new program will attempt to recreate a physical office, showing employee names in a virtual office space. - 10/29/2015

6 Big Value-added Services for Real Time Communications
As WebRTC continues to proliferate, it will need plenty of supplemental tools and services for developers and businesses continue to build increasingly complex applications and do so more rapidly. I have a list of at least six value-added services We… - 10/29/2015

Agora Publishes Influential WebRTC Book in Chinese
At the inaugural Real Time Web Solutions Conference in Beijing, China on November 10-11, 2015, Agora, a communications as a service (CaaS) provider, will publish their seminal WebRTC book in Chinese. - 10/29/2015

gMobile Weeds Out Malevolent Mobile Customers
Mobile commerce has created a wealth of opportunities for businesses and consumers alike, but with that growth comes increased risk of fraud and data theft. - 10/29/2015

Team Collaboration Market in a State of Flux
The market for team collaboration apps-think voice and video-is in a state of flux, with a mix of internal development, partnering and acquisition strategies making for a fragmented business landscape. - 10/28/2015

Fewer Needles for MRI-Guided Cancer Biopsy
As in all cancers, early diagnosis is the best way to prevent the terrible prognosis that comes from waiting too late. For prostate cancer this entails taking a biopsy, which until now was a painful, needle-filled process. - 10/28/2015

GENBAND to Display Portfolio at Industry Conference
GENBAND, a developer of real-time communications software, will participate in an industry conference this week to display its portfolio of communications products. - 10/28/2015

AVST Updates Atom Personal Assistant Solution
Earlier this week, the company updated their flagship product with some rather important changes to Atom. - 10/27/2015

WebRTC Future Awaits - Even with Apple
Over the past few weeks, there's been a lot of speculation on the future direction of where WebRTC is going, with discussions of near-term events -- such as the ability to finalize a specification -- and bigger goals to take real time communications … - 10/26/2015

Mobile Broadband Striking it Rich in Middle East, North Africa
The idea of a mobile revolution may seem like old news in the west, but a new study from GSMA shows how that development is catching on in the Middle East and North Africa regions. - 10/26/2015

WebRTC Solutions Week in Review: Mitel, IceLink, Video Call Center, Talky
WebRTC Solutions news this week covers a number of product releases and enhancements from big and up-and-coming names in the field such as Mitel, IceLink, Video Call Center, and Talky. - 10/24/2015

Real Time Communications Week in Review: Good Technology, Switch, Smart IMS
This week brought an abundance of news, and now that we've got a weekend on hand, it's a great time to boil that news down into useful insight for next week. - 10/24/2015

Smart IMS Buys Atlas: Better Managed Services, More Cloud on the Way
Both company teams will be consolidating into one location at Smart IMS' global headquarters in Plainsboro, N.J. and I.G. will be the CEO of Atlas ConnX and ASIMS, the brands focused on Cloud and Managed Services respectively, which will operate as s… - 10/22/2015

UberConference Integration with Salesforce has Disruptive Potential
Switch recently announced that it developed an integration solution that connects its UberConference product with SalesForce. The objective of this solution is to help salespeople access information about a prospect or customer during presentations, … - 10/22/2015

Juniper Research: Smart Home Revenue Will Clear 12 Figures By 2020
Smart home services are gaining a lot of ground,and Juniper Research suggests that this field is going to gain a lot of ground fairly quickly, passing the $100 billion mark in revenues by 2020. - 10/21/2015

nuPSYS, Moxtra Partner to Advance Communications in Network Management
nuPSYS, a developer of network management software, has begun collaborating with Moxtra, a company that produces real-time collaboration software. The two companies will create the nu-Collaborate software that combines the power of nuPSYS's nuGEN net… - 10/21/2015

Good Technology Has a Plan to Minimize Provider Risk, Cheapen Healthcare
Good Technology, global provider of secure mobility solutions for enterprises and governments across all stages of the mobility lifecycle, will be providing its Collaboration Suite, so the Trust can give its healthcare professionals a platform for co… - 10/21/2015

Talky Moving to Smaller Screens Following User Feedback
Normally, aspirations of making it to a screen involve the big screen, but Talky has its sights set on something a little humbler and a lot more useful. Talky wants to dominate the smaller screens, after getting its share of feedback about the Talky … - 10/21/2015

Video Call Center App Allows for Video Call-In Shows Across Platforms
The Video Call Center has announced that it has created an application, Video App Choice, which allows users to host video call-in shows regardless of what video platform they're using. - 10/20/2015

Studies Offer Conflicting Views of near-Term Potential for the Smart Home
The market for home automation was worth $4.41 billion globally last year, and is expected to see a compound annual growth rate of 26.3 percent between then and 2020. That's the word from Transparent Market Research, which today, October 10, 2015, … - 10/20/2015

IceLink API Updated for Microsoft Edge Browser
Frozen Mountain Software recently announced that IceLink, a software development kit (SDK) provided by the company that enables WebRTC support for Internet Explorer as well as Windows, Xamarin, Android and iOS applications, is now supported on Micros… - 10/20/2015

Are You Ready for the Digital Transformation?
The world is racing towards a digital transformation, whether we're along for the ride or not. While there are certain companies and consumers fighting the trend, the reality is that all will eventually either need to jump on board or get quickly lef… - 10/20/2015

Mitel Announces Strategic Vision for Mobile-First World
In order to address the growing mobile-first world, global communications company Mitel has announced its strategic vision for how it can help businesses eliminate the barriers between their own networks and separate mobile networks, which can find a… - 10/20/2015

Unified Communications, Meet the Era of 'Collaborteam'
Collaboration has always been an adjunct or necessity to UC, depending on who you speak to and which marketing message is being forced out. Now it's time for something different. - 10/20/2015

A Look at Mobile Growth in Latin America
Driving factors for growth in the Latin America region include connecting the unconnected, mobile banking, and machine-to-machine (M2M) growth -- what we're now starting to call "The Internet of Things" (IoT). Consumers currently without broadband in… - 10/19/2015

LTE Africa Conference to Discuss Vision of Continent's Mobile Future
Paired with AfricaCom, one of the largest telecom expos in Africa, the third annual LTE Africa expo will soon take place in Cape Town. Last year, it saw more than 50 percent of attendees as representatives of operators, so this year it hopes to capit… - 10/19/2015

WebRTC Enables the Real-Time Customer Engagement Enterprises and Consumers Demand
Rich Tehrani, CEO of TMC, got a chance to speak to Sajeel Hussain, CMO of CafeX, about the company's goals at the recent On the Road Dallas 2015 event. According to Hussain, the company is heavily focused on using WebRTC to create real-time customer … - 10/19/2015

Real Time Communications Week in Review: GENBAND, SightCall, Qubit
First came word from the first ever QuEST Forum, who offered up its sustainability award to none other than GENBAND. Data centers pull somewhere around 91 billion kilowatt-hours of electricity annually, and that's based on 2013 numbers, meaning susta… - 10/17/2015

Capitalizing on the Personal Touch in the Mobile Age
For those who want better communications, a new study from OpenMarket Research suggests there's one clear way to cut through the chatter: personalization. - 10/16/2015

Qubit Adds Features to Experience Management Platform
In reaction to claims in the community that personalized customer experiences can only occur through analysis of data, Qubit has launched the Social Proof tool for real-time messaging, Voice of the Customer for analysis of customer feedback, and Prod… - 10/16/2015

Mission Possible: Achieving Work-life Balance
The era of the traditional 'nine to five' work day is almost gone, and is being replaced by more flexible work schedules that often cross time zones and may include nights and even weekends. Technology provides the ability to work from anywhere and a… - 10/15/2015

Gruveo Revamps Embedded WebRTC Interface
Gruveo is a WebRTC-based conferencing system with a unique twist. Instead of having to install a client, users simply agree on an alphanumeric code and then enter it on the Gruveo website. Users can then hold video or audio conversations within their… - 10/15/2015

WebRTC to Grow Quickly Over Next Decade
A new report states that the WebRTC market is only going to get bigger and better. - 10/14/2015

Zendesk Adds LiveOps Telephony, Contact Center Capability to Operations
It's usually good news when a company-particularly one like Zendesk-adds options on to previous releases. So it should prove a welcome development that Zendesk turned to LiveOps to add telephony capability to Zendesk's operations, providing an even m… - 10/14/2015

GENBAND Making Waves in Cable Market
IP infrastructure and application solutions developer GENBAND has been leading the headlines with numerous partnerships and solution offerings across industries. One market its solutions portfolio is really helping to grow is cable. - 10/14/2015

TokBox Shows Benefits of Embedded Real-Time Communications for Education
TokBox, a delivery model for education that no longer requires students to be present in classrooms, is going to demonstrate its applications at the 21st Annual Online Learning Consortium International Conference held October 14-16 in Orlando, Florid… - 10/14/2015

Odyssey Systems Selects GENBAND's SBC and RSM for SIP Trunking
The delivery of new-generation services requires a robust security platform, interoperability and session management for a real-time communications experience across different devices and systems. The GENBAND family of cloud-enabled session border co… - 10/14/2015

VoiceNation Highlights Benefits of its Open Source Live Answering Software
The call center industry is undergoing a revolution as new technologies are becoming available for operators. The new Open Answer open source live answering software from VoiceNation is the latest offering to change the delivery of call center servic… - 10/13/2015

Wheelings & Dealings: SightCall Gets $8.4 million in new Round of Funding
Funding is the lifeline of a startup, and without the right investment by the right people, even the best of ideas can wither and die. The $8.4 million SightCall just received from a round led by Idinvest comes just when its technology is seeing wide… - 10/13/2015

The Global Mobile-to-Mobile Challenge for WebRTC
This blog explores the challenges for standard WebRTC approaches in delivering reliable, consistent Quality of Experience (QoE) for truly global, truly mobile applications, and discusses a global optimized architecture that meets these challenges. - 10/12/2015

Real Time Web Solutions China 2015
WebRTC World is extending the popular WebRTC Conference and Expo into the Real Time Web Solutions Conference and Expo. Real Time Web Solutions will include the full range of solutions elements and integration capabilities that are required to take ad… - 10/12/2015

Video Collaboration Steps Up Thanks to Cloud-Based Services
With reports suggesting that there would be over six billion devices capable of supporting WebRTC in just four years, it's easy to see why many companies are gravitating in that direction. The eternal tradeoff of cloud vs. on-premise system has been … - 10/12/2015

Inaugural QuEST Forum Annual Sustainability Award Goes to GENBAND
The QuEST Forum, a global organization dedicated to quality and sustainability in the ICT community, just announced that the inaugural QuEST Forum Annual Sustainability "Best Overall Performance" Award will go to GENBAND. - 10/12/2015

Intel Releases Collaboration Suite for WebRTC v2.8
Intel Collaboration Suite (CS) for WebRTC v2.8 is another new offering in the WebRTC solutions landscape. Senior editor Peter Bernstein breaks down the specs. - 10/12/2015

Enabling Quicker Sales Contact via Connective Ink and IoT
One enabling technology for new interactivity is coming by way of printed electronics and conductive ink. Manufacturers can now directly add web links to signage, print ads, boxes, tickets -- basically anything from a page in a magazine to a post car… - 10/12/2015

WebRTC Solutions Week in Review: Intel, VoiceNation, TokBox, Zendesk, LiveOps
This week in WebRTC Solutions news, Intel announced the latest release of its Collaboration Suite for WebRTC, VoiceNation showed off its live answering software, TokBox confirmed its participation in an upcoming education conference, and Zendesk note… - 10/12/2015

WebRTC Solutions Week in Review: Dialogic, PubNub, Speakfree, Sinch, Ovum, LiveOps
This week in WebRTC Solutions news: Dialogic announced the release of its PowerMedia XMS 3.0 server, PubNub and Speakfree offer communications services to refugees, Sinch discusses the future of WebRTC, and Ovum names LiveOps as a cloud contact cente… - 10/10/2015

Real Time Communications Week in Review: GENBAND, ITEXPO, SAP
Settle in and throw on another cup of coffee, because we're going to run down all the biggest events of a particularly big week with our Week in Review coverage! - 10/10/2015

Ovum Names LiveOps in its Multichannel Cloud Contact Center Decision Matrix
The recently released Ovum Multichannel Cloud Contact Center Decision Matrix reviewed many of the solutions available in the market place, and it named LiveOps a market leader. - 10/09/2015

Voiceflex Chooses GENBAND's NUVIA Cloud
Demand is growing for hosted business communications around the world. To fill that demand GENBAND, a global leader in real time communications software solutions, has chosen Voiceflex's Nuvia Cloud Unified Communications (UC) solution to keep its re… - 10/09/2015

SAP Revamps Customer Business Planning Application
SAP has augmented its trade management portfolio, optimizing their interface and services to provide meaningful, real time data. - 10/08/2015

Mohammad Nezarati Digs Deep Into Enterprise Collaboration at ITEXPO West 2015
ITEXPO West 2015, taking place now through October 8 in Anaheim, CA, is packed with engaging keynote sessions that cover topics from NFV and SDN challenges for the CSP to streamlining critical business workflows. Among this week's lineup of expert ke… - 10/07/2015

Women in the Channel Hits CVx/ITEXPO to Network, Exhibit and Present
Empowering women in today's workplace continues to be a hot topic across many industries. In the IT and telecom sector especially, women are taking leadership roles at an increasing rate and one organization is offering support to ensure they continu… - 10/07/2015

ITEXPO Anaheim: Real-Time is the Only Time
Making sure in real-time that the right people have the right information and tools at the right time, that they are easy to use and interactions are private and secure is the objective, and that technology is a means and not an end. - 10/07/2015

Sinch Asks Expert Community about Future of WebRTC
They reached out to 24 top WebRTC experts and influencers, to discuss the future of WebRTC in 2015. - 10/07/2015

PubNub and Speakfree to Provide Communication Services to Refugees
International Humanitarian Organizations have been swamped by the European refugee crisis. So PubNub's collaboration with speakfree, an app that provides much-needed communication to displaced persons, couldn't have come at a more opportune time. - 10/06/2015

TokBox Streamlines Healthcare with WebRTC Platform
The OpenTok Platform, created by TokBox, gives developers an easy way to embed live video, voice, messaging and screen sharing into websites, mobile applications and services, freeing healthcare services from traditional constraints. - 10/06/2015

Amaryllo Launches iCare FHD Personal Network Security Camera
Amaryllo International B.V., a smart home services hardware developer, recently announced the launch of its iCare FHD network camera that allows caretakers and family members to keep in touch with their loved ones. - 10/06/2015

The Power of WebRTC in the Call Center
Technology in the call center is one thing that can set a company apart from another. Too many competing firms are offering commodity products at prices that have little variance. Trying to determine one provider from another is difficult as the mark… - 10/06/2015

Universal Communications Solutions Poised to Transform Enterprise Collaboration
John M. Hand, global Microsoft Alliance Director at IR, sits down with TMC for an interview about the state of the UC market and how it is being adopted by the enterprise along with cloud computing, WebRTC and other disruptive technologies. - 10/05/2015

Kandy Celebrates One Year, Tremendous Growth in #RTC
GENBAND made a giant splash in the real time communications space about a year ago when it announced the launch of that sweet offering known as 'Kandy.' On the day the company was celebrating the one year milestone, TMC CEO Rich Tehrani caught up wit… - 10/05/2015

Dialogic Announces PowerMedia XMS 3.0 Server
Dialogic has announced the release of its PowerMedia XMS 3.0 server, allowing for advanced WebRTC applications. - 10/05/2015

WebRTC Solutions Week in Review: Dialogic, CafeX, 3CX, Fusion, Oracle, Prosodie-Capgemini
News coming to WebRTC Solutions this week resulted in a Dialogic director's post about the nature of WebRTC codecs, a new hire at CafeX, a partnership between 3CX and Fusion, and the launch of Oracle's session controller at Prosodie-Capgemini. - 10/03/2015

SmartBear Launches SwaggerHub to Manage the Workflow of an API's Lifecycle
SmartBear Software, provider of software quality tools for the connected world, launched SwaggerHub, a free platform that gives developers the tools they need to collaborate and coordinate across the entire workflow of an APIs lifecycle. - 10/02/2015

Prosodie-Capgemini Deploys Oracle Communications WebRTC Session Controller
Despite early skepticism as to whether WebRTC was ready for B2B as well as B2C applications and services, proof that the real-time communications standard is ready for industrial strength usage is beginning to emerge around the globe. The latest indi… - 10/02/2015

Juniper Research Reveals OTT Voice Providers Will Grow by Fivefold
According to Ovum, between 2012 and 2018 the telecommunication industry will lose a combined $386 billion from customers using OTT voice applications. So it should come as no surprise when Juniper Research just came out with a report that predicted O… - 10/02/2015

Future Market Insights Reports on Expected IoT Growth Through 2020
Future Market Insights (FMI) recently released a report about the Internet of Things (IoT) market which predicts that the current installation base is set to increase substantially through the year 2020. - 10/01/2015

Wheelings & Dealings: 3CX Announces Partnership with Fusion
3CX, developer of the PBX 3CX Phone System, has announced a partnership with Fusion, a cloud services provider. - 10/01/2015

Mobile to Drive Productivity in Enterprise
In the last couple of years, we've observed in-depth case studies from companies that have implemented mobile strategies for their work force. Here are the results. - 10/01/2015

Enterprises Fall Down on Mobile Apps
A recent study from Accenture shows that a vast majority of them are missing out on capitalizing fully on mobility's benefits. - 10/01/2015

Dave Phillips Joins CafeX as Managing Director for EMEA and Asia-Pacific Regions
CafeX Communications, a leading provider of real-time engagement solutions for mobile and web platforms, has hired Dave Phillips to spearhead sales and business development activities in Europe, the Middle East, Africa, Asia, and the Pacific Region. - 10/01/2015

Video Game Helps Reduce Radiation Exposure Risk
Unfors RaySafe has created a novel approach to helping radiologists and other healthcare professionals avoid excessive radiation exposure in their work: a video game. - 10/01/2015

Number of Households with Smart Home Devices Increases
It seems that the smart home is finally beginning to hit its stride. More and more devices that can connect to the home have been finding their way into the market. According to BI Intelligence, a research service from Business Insider, there are cur… - 09/30/2015

Kandy Ecosystem Adds a New Partner in Touchcode Master T+ink
GENBAND's Kandy has had no shortage of new membership in its ecosystem of late, and with each new member comes a little extra functionality for an already powerful system. In the most recent announcement, Kandy's ecosystem brought in T+ink, a company… - 09/30/2015

Kandy on the Move in NYC, Showing Off its Goods
It has been just over a year since GENBAND's Kandy communications Platform-as-a-Service (PaaS) offering stepped onto the scene and since its introduction, communications service providers, systems integrators, software vendors and developers are incr… - 09/29/2015

Connected Home Market Shows Promise
Parks Associates research focused specifically on Western European households recently and found that around 2.5 million households in that area are expected to use a smart home controller by the year 2019. The research company noted interoperability… - 09/29/2015

Canadian Teachers, Parents Support Integration of Technology in Education
A national educational research group in Canada recently released a study which shows that both teachers and parents are advocating for the use of technology in the classroom. - 09/29/2015

The WebRTC Codec Conundrum
Lessons for WebRTC developers as a result of questions regarding codec support. - 09/28/2015

Who's Using Video Calling? New Study Breaks it Down
Video calling has made more than its share of inroads with users, particularly in recent months and a new study from GfK MRI sought to tell us more about who's actually putting this new technology to work. - 09/28/2015

WebRTC Solutions Week in Review: Microsoft, AT&T, KelCor
This week in WebRTC Solutions news, Microsoft finally gets into the WebRTC game with its new Edge browser, AT&T promotes its latest real-time communications application infrastructure, TMC speaks about the impact WebRTC is having on customer service,… - 09/26/2015

Real Time Communications Week in Review: Firefox, GENBAND, Blue Jeans Network
Business communications continue to transform as new technologies make it easier than ever to stay in touch and collaborate in real-time. - 09/26/2015

WebRTC: It's Good for Customer Service
WebRTC can expand the possibilities of customer service. In fact, it's doing just that today. However, it is early days for this technology, which obviously faces at least a few hurdles that it will have to overcome before it can enjoy more widesprea… - 09/25/2015

Public Service At Your Service Through Smart Cities
Good government seems to be an oxymoron these days, but local, state, and federal bureaucracies around the world are investing in connectivity and technology to save money while improving public safety and efficiency for its citizens. You don't have … - 09/24/2015

IBM WebSphere Liberty Real-Time Communications and WebRTC
If you are still skeptical about the momentum WebRTC is gathering, particularly with developers with an eye on the enterprise, you need to rethink things. - 09/24/2015

5 Tech Essentials for Telecommuting
As globalization and mobile technology transform businesses worldwide, remote workforces are increasingly a workplace reality, and the trend is accelerating. A Global Leadership Summit survey found that 34 percent of companies say half of their full-… - 09/24/2015

APIs and Open Source are the New Direction for Communications
Telephone companies are notorious for taking their sweet time in introducing new products and features. And that's not just because of their traditional strong embedded base and their hold on the local loop - well, at least not always. It's also beca… - 09/24/2015

Firefox 41 Adds WebRTC-Based Instant Messaging
The impact of Web-based real time communications (WebRTC) has long been considered, and we're starting to see with increasing rapidity how many places are putting such systems to use. Now, widespread use of WebRTC got one step closer to fruition as M… - 09/23/2015

6 Common Sense WebRTC Recommendations Worth a Read
The great thing about being part of a robust community like WebRTC has been the willingness, dare I say zeal, of various community members to share insights on everything from technical challenges to be overcome to how WebRTC can change for the bette… - 09/23/2015

Wheelings & Dealings: Blue Jeans Network Completes Series E Funding
Thanks to the various ways that we can stay connected these days, we find a lot of employees working from home, or from their hotel room, or pretty much from anywhere. While these people are separated by physical location, there is still a need for g… - 09/23/2015

WebRTC's Impact on Customer Service Proves Powerful
Customer service these days is a major part of any operation. Keeping customers happy improves the chances that these will be repeat customers, and repeat customers help ensure long-term cash flow. But poor customer service can do a lot of damage, an… - 09/23/2015

Hefty Gains Afoot in Enterprise Video Market
If a picture is worth a thousand words, as the saying goes, then video is worth an encyclopedias' worth. - 09/23/2015

Unified Communications & Collaboration - The 'What' and 'Why'
Another benefit of UC&C environments is that through the use of real-time collaboration tools among employees, email is not clogged up with sending attachments causing inefficient version management, and taking up server space. The cloud was made for… - 09/23/2015

Microsoft Enables Skype for Web and Outlook to Run in Edge Browser without Plugin
In exciting news for the real-time communications space, Microsoft has made Skype for Web available without plug-ins in its new Microsoft Edge browser. Redmond has made the Object RTC (ORTC) APIs available for preview, enabling real-time audio and vi… - 09/22/2015

An Omnichannel Communications Foundation Enables RTC, Self-Service, Mobile and Social Support
Many customer-facing companies today are facing a dilemma. Their existing contact center infrastructure is getting old and simply can't accommodate the kind of omnichannel, real-time support solutions customers expect. At the same time, they find the… - 09/22/2015

2015 Proves a Year for Change in Unified Communications
If there's one thing that's constant about the technology field, it's change. Even just looking back at 2010, there are fundamental differences in the ways we use technology and the ways it's presented to us. With 2015 starting to wind down, it's wor… - 09/21/2015

GENBAND Driving NFV with a Growing Ecosystem Model
The ecosystem approach has been key to GENAND's success not only in the NFV world, but has also been a key driver of the success of its KANDY platform, which just celebrated its one-year birthday and has experienced tremendous adoption through its fi… - 09/21/2015

Real Time Communications Week in Review: Kandy, GENBAND, Agora Lab
Real time communications are quickly becoming an important element for businesses and users across the globe. In the healthcare vertical, real time communications are making it possible for doctors and patients to have better, easier care than ever b… - 09/19/2015

WebRTC Solutions Week in Review: 1Stream, NetFortris, Cisco, TMC
This week in WebRTC Solutions news, the industry caught hold of contact center environments, videoconferencing, and video compression. 1Stream, NetFortris, and several other industry giants have been making gains in all these areas. In addition, TMC … - 09/19/2015

Can Facebook Make a Successful Play at Workforce Communications?
Social networking has already made its way to the workplace, with popular platforms like Slack and Microsoft's Yammer dominating the market. In fact, Slack is one of the fastest growing startup companies and counted more than half a million daily act… - 09/18/2015

Healthcare Innovations: Getting Better, Faster with RTC
Mobile communications is making a huge impact upon the health care industry, with the ability to save U.S. companies up to $6 billion a year in costs by some estimates. A recent study by the National Business Group on Health (NBGH) expects virtual te… - 09/18/2015

Mobility, Specific Features Lead Channel Sales for UC
According to research from Evolve IP, for those end users whose system doesn't enable mobility, it was cited as the second most-desired capability - slightly behind video calling. However, with 76 percent of organizations responding saying they alrea… - 09/18/2015

Join Us in Beijing in November for Real Time on the Web China 2015
To further the exposure and penetration of WebRTC and the webification of communications, WebRTC World is proud to announce two events. The first will be held in Beijing, China, November 10-12, 2015. The next event will be in New York City in August … - 09/18/2015

Wheelings & Dealings: Agora Lab Gets $20M in Series B Funding
Web Real-Time Communication (WebRTC) is transforming many industries by enabling mobile and web users to make voice calls, video chats, share screens and exchange files. This all takes place using a globally distributed cloud infrastructure and advan… - 09/18/2015

Lifesize Delivers WebRTC-Based Conferencing on Cloud Video
The adoption of WebRTC in mainstream enterprise communications apps continues. Lifesize has delivered the integration of WebRTC-based video conferencing and Web conferencing integration into its cloud solution through Google Chrome. The solution enab… - 09/17/2015

Wearables, Robotics and Haptics to Transform Physical Rehab and Patients' Lives
Patients with physical impairments due to age or a stroke can often lean on technology to help them lead a quality life, by recovering lost sensory functions and carrying out day-to-day activities more freely. A new generation of wearables now has th… - 09/17/2015

Will the Smartphone Camera be a Setback for Telemedicine?
Telemedicine is rapidly on the rise, and we're seeing its arrival everywhere, from drugstore kiosks to the midst of upscale senior communities like La Vida Real. But there are some who find the rise of such technology a doubtful development, and are … - 09/17/2015

Skywriter MD Selects Kandy Real Time Communications to Improve Patient Care
Skywriter MD is a platform which has been designed to lower the documentation burden medical professionals face with a real time, true and virtual medical scribe service. By reducing the amount of time doctors spend on the day to day paperwork of hea… - 09/17/2015

Telemedicine Comes to La Vida Real Senior Living Community
The idea of a "senior living community" can spark hope or strike fear in the ear of its listeners. For some, it evokes images of a Dickensian horror show, warehousing the elderly until an undignified demise. For others, it brings to mind thoughts of … - 09/17/2015

NetFortris WebRTC-Enabled Cloud-Based Videoconferencing and Desktop Collaboration Solution
NetFortris enhances its cloud-based video conferencing and collaboration portfolio with WebRTC supported offering. - 09/17/2015

Carriers Hampered by Legacy Technologies
Mobile operators want to create new, revenue-generating services but their own legacy technologies are getting in the way, according to study carried out by business support systems (BSS) provider Openet. - 09/16/2015

Celebration Time: Kandy Hits One Year Milestone
It's been a sweet year for Kandy, GENBAND's communications platform-as-a-service offering which was introduced one year ago today. - 09/16/2015

TMC to Co-sponsor Upcoming WebRTC Conference
A number of marketing media and communications companies recently released their joint announcement of an upcoming WebRTC conference that will take place in Beijing this November. - 09/16/2015

1Stream Releases Platform 2.5
As a provider of cloud-based contact center technology in South Africa, 1Stream has announced the release of Platform 2.5 to give operators tools for addressing the fast-changing contact center environment. - 09/15/2015

Industry Giants Align to Create a Video Compression Alternative to HEVC
Amazon, Cisco, Google, Intel, Microsoft, Mozilla and Netflix have come together to form The Alliance for Open Media in a move to produce a royalty free video codec that will be a more affordable option than the current next-generation video codec kno… - 09/14/2015

Fulfilling the Technology Needs of Virtual Teams
When it comes to working in virtual teams, technology can be both a saving grace and a hindrance. Armed with all kinds of tech solutions, teams remain challenged by complex workflows, tight deadlines, and geographical boundaries. Here are some ways t… - 09/14/2015

WebRTC Solutions Week in Review: Okee, BloodNet, Coviu, 3CX, Microsoft, Switch
A review of WebRTC Solutions news this week reveals real-time communications' reach into the medical field, mobile business communications, browser-based high-definition video, and video calling across desktop and mobile devices. Respectively, Okee, … - 09/12/2015

Real Time Communications Week in Review: Mobile, Telecommuting & Gender Equality at Work
This week, with CTIA in full swing, the theme of mobile communications and the increasingly real-time aspect being added to this communications platform was central in many news headlines. - 09/12/2015

Switch Releases Video Calling Beta
Switch develops a business phone system for Google Apps. It allows enterprise users to have a single work-based phone number for all their devices-everything from desktop to mobile-to make it easy for customers and associates to reach them. The compa… - 09/11/2015

Mobile Dominates In Retail Stats, Poses Challenges for MNOs
Because millenials are focused more on mobile and less on computers, MNOs are the it-provider, not so much the cable companies, for Internet service. Upgraded networks are a necessity to meet the expectations of the user. - 09/11/2015

9 Signs You Should Let Your Employees Telecommute
Working from home: it's a very hot topic these days as the workforce, especially in the startup world, becomes more competitive and more global. It's also become a very polarizing issue, with people advocating strongly on either side of the debate. I… - 09/11/2015

Innovative Expansions in #RTC
Staying connected in real-time is something we all claim is an important factor in our digital lives, but do we fully grasp the possibilities? Real-time communications today is about much more than just ensuring there is another person on the other e… - 09/11/2015

Microsoft Edge to Support VP9
The VP9 is an open source and royalty free video coding format developed by Google that offers efficient compression to stream HD content at lower bitrates, and according to Microsoft, it will be available in Windows Insider Preview builds in the nea… - 09/11/2015

Women in the Channel Networking Event Set for September 15
Getting more women interested in technology positions is proving to be a hot-button issue for many, and quite a bit of effort has been seen in the field to push these developments forward. Women in the Channel (WIC)-a not-for-profit group devoted to … - 09/10/2015

Telecommuting is Not Just for Moms and Millennials
For many years, I have done my best to avoid working in the office. This isn't because I play by my own rules or like to swill Margaritas while I work, it is because the office is just too distracting and I get more done when working from home. - 09/10/2015

Women in Communications Breakfast Advocate Change, Equality
The empowerment and equality of women in the workplace has never been a more important topic than today with so many industries still male-dominated. - 09/09/2015

Metronet (UK) Chooses GENBAND to Support Real-Time Communications Services
Any communications service provider is only as strong and reliable as its equipment and network architecture, and Metronet (UK) has made this a priority as the service provider quickly grows its business. The company has selected GENBAND's Session Bo… - 09/09/2015

3CX's New Phone System Version Brings New Level of Mobile
There's a lot of business going mobile these days-it's called a "mobile workforce" for a reason, really-and so it's not surprising to see more services take on a more mobile slant. 3CX, meanwhile, recently released Version 14 of its 3CX Phone System … - 09/09/2015

Awareness Computing & Speech Recognition Improve Real-Time Nature of Electronic Health Records
With the costs of healthcare rising each year, health care providers are looking for a way to keep costs down. The requirements to move to electronic healthcare records (EHR), a key component of the Affordable Care Act (ACA), hasn't helped many compa… - 09/09/2015

What's Your Company's Enterprise Mobile Maturity Level?
Enterprise mobility isn't merely a means of getting emails on the go or a tool for executives to view meeting notes-it's nothing less than a revolution in product and service delivery. The rise of mobile apps, such as Uber or Dropbox, has completely … - 09/08/2015

Top Health Award from iAwards Goes to Okee with Medical Imaging App
Okee wins iAwards for WebRTC-based medical imaging app. - 09/08/2015

Make Mine Mobile: Why Size Will Not Matter
WebRTC provided a breakthrough by enabling voice and video browser-based communications as a standard means of communications, but it doesn't support always on dial-tone like the traditional PSTN-based calling world. People aren't locked into a propr… - 09/08/2015

Location-Based Services Slated for 22.5 Percent Growth Through 2020
Mobile location-based services (LBS) set to explode, according to new research by analysts at research firm, Berg. - 09/08/2015

WebRTC Solutions Week in Review: AT&T, Radisys, Google, Congo
The review of WebRTC Solutions news this week begins with several accolades for the top companies in the field. The first recognition comes from AT&T which recently posted the "Top 19 Companies in WebRTC" on its blog. The extensive list provides some… - 09/05/2015

Real Time Communications Week in Review: The Philippines, International Calling, Bitcoin, More
Consumers and businesses alike stand to gain so much from real time communications-a form of instantaneous communication that would have seemed like magic a few decades ago. Today, the ability to community at any time, from anywhere, with anyone, in … - 09/05/2015

The ICT Trifecta: Cloud, Mobile UC, Real Time Communications
The world hasn't actually gotten any smaller in the digital age. Quite the contrary, it is we who have grown, or at least our reach which has expanded, thanks to the undeniable power of modern communication technology. And while the ability to commun… - 09/03/2015

Boulder Startup Targets Legal Industry Leveraging WebRTC
Frequent visitors to the WebRTC Solutions Community know that one of the things we like to do is look at new/disruptive capabilities that WebRTC is enabling in various vertical markets. In this regard a new entrant as a vertical to be transformed is … - 09/02/2015

Radisys vMRF Wins TMC 2015 Communications Solutions Product of the Year Award
TMC has given Radisys a 2015 Communications Solutions Product of the Year Award for its Virtualized Media Resource Function (vMRF). - 09/02/2015

AT&T Provides List of Top 19 WebRTC Companies
The WebRTC Solutions Community is hopefully a place you have bookmarked as a vital resource of WebRTC news and insights. It also is a place where the word "community" is one we like to emphasize. With this as context, a recent blog by Edward Schmit, … - 09/02/2015

Google Chrome M45 WebRTC Release Highlights Update
Google's Chrome browser supports WebRTC, and hence is a force to be reckoned with when it comes to accelerating capabilities and fixing problems as WebRTC matures. So it is never a bad idea to check in and see what the good folks at Google are doing.… - 09/02/2015

Kandy Steps in to Provide Real Time Communications for TelePsych's MindMe
Users can turn to instant messaging, voice chat, or even video chat to connect with therapists at several different levels and it's all made available thanks to GENBAND's Kandy platform for Web-based real time communications (WebRTC). - 09/02/2015

Real Time Communications Ready to Meet Bitcoin Blockchain
Blockchain is a public and open distributed ledger accessible to all trading parties. Bitcoin uses blockchain to track the movement of individual pieces of (virtual) currency between buyers and sellers, but Wall Street is ramping up blockchain applic… - 09/02/2015

What Communications Do Millennials Really Want?
The 'next' generation has reached its destination. Those of us born between the 1980's and early 2000's are no longer the future - we are the now. No longer can we talk about what will need to be done when we become the dominating generation when mos… - 09/01/2015

The Worldwide Telecom API Market Has Big Gains in Store
The global telecom API market is set to make some pronounced gains. A new report from Transparency Market Research suggests that by 2022, the global API telecom market will reach $323.44 billion, and that's not all the report had to say. - 09/01/2015

International Calling: From Phoning Home to Stimulating Business
International phone calls started out as expensive and of poor quality. VoIP and real time communications (RTC) have transformed both the process and function of international communications into a much richer, more flexible and vibrant multimedia ex… - 09/01/2015

ADTRAN Embraces APIs
API used to be a term reserved only for the most esoteric conversations at tech companies. Now everybody and their brother is talking about APIs. And today communications networking company ADTRAN is telling its API story. - 08/31/2015

Gallup: The 'Internet Industry' Reaches New Heights in Perception
The "Internet industry" is a pretty broad term, sufficiently so that even a polling titan like Gallup doesn't go too closely into detail about just what it is, with some experts calling it anything related to the companies that either operate on or p… - 08/31/2015

Carousel to Provide ORU with Campus-Wide Wi-Fi
Oral Roberts University (ORU) in Oklahoma has moved one step more toward what is being called a "complete digital society." Unified communications provider Carousel Industries recently announced that it will partner with the university to install wir… - 08/31/2015

Real-Time Collaboration Eliminates Disjointed, Asynchronous Team Work Efforts
Increasingly, real-time, multichannel collaboration is necessary to stay in business. Employees need a way to communicate effectively with other workers, whether that person is on a different floor of the building or on the other side of the planet. … - 08/31/2015

The Philippines Rapidly Becoming a Global Mobile and Social Media Powerhouse
It's well known that the Asia-Pacific region is driving trends in mobility and associated applications and services, but several new studies single out the Philippines as a mobile technology leader within the area. In fact, the Philippines was recent… - 08/31/2015

Real Time Communications Week in Review: Education, Mobility, Telecommuting
For most households across the U.S. this week - it was back to school time. As kids head back into the school year, there have been reports of the increasing benefits new technologies are playing in the classroom. We also continue to hear about the a… - 08/29/2015

WebRTC Solutions Week in Review: Frozen Mountain, NetSapiens, VeriShow, Comcast
A number of companies released new products this week that deal directly with WebRTC. In the WebRTC Solutions weekend wrap-up, this piece will highlight the efforts of Frozen Mountain, NetSapiens, VeriShow, and Comcast. - 08/29/2015

Moasis Unveils Location-based Advertising Tool
Moasis has announced a location-based marketing tool for mobile advertising, dubbed Moasis for Advertisers. - 08/28/2015

WebRTC and Cloud RTC: Where Are We Headed?
Cloud RTC Platforms are cloud services that enable mobile and web developers to integrate communications into their applications with just a few lines of code. Through the use of REST APIs and SDKs Cloud RTC Platforms could enable developers to easil… - 08/28/2015

Comcast Using WebRTC for Live Streaming App
The utility of WebRTC continues to expand as the value of real-time sharing becomes apparent across a broad expanse of vertical markets including use in communications services for home as well as work. In fact, an interesting example here in the U.S… - 08/28/2015

How Mobility is Revolutionizing the Education Sector
A 2014 survey states that about 76 percent teachers state that mobile devices can enhance learning as they make content more engaging. Over the last few years, mobile learning has steadily gained ground and is set to become a permanent feature in sch… - 08/28/2015

VeriShow for Salesforce: Integration for Enhancing Customer Interactions
For frequent visitors to the WebRTC Solutions Community, it might seem sometimes that the only hotbed of WebRTC implementations is for enhancing contact centers. And, while this is not the case, the fact that in-browser multiple media real-time inter… - 08/27/2015

NetSapiens Releases Enhancements to SNAPsolution Including WebRTC Deployment
VoIP and Unified Communications (UC) solutions provider NetSapiens has a stated mission of enabling communication service providers (CSPs) to "join together as a collective force" to help drive positive outcomes for the industry as a whole. In fact, … - 08/27/2015

Stop Wasting Time Commuting; Today's Technologies Save You the Trouble
As the economy continues to recover from significant job losses, there's one thing that's not happy about the situation-the road, which is bogged down by the added traffic during commutes to and from work every day. If you already live in one of the … - 08/27/2015

Back to School: The Immersive Role of RTC in Higher Education
In the quest for real-time communications, we often think about the demand and benefits of receiving information the minute we need it. We want the answer to our product question instantly; we want to download the app and use it without delay; and we… - 08/27/2015

Big Data Analytics Set to Change Maintenance Services Models
"In line with the emerging trend of IoIT, manufacturing services are also evolving into a connected ecosystem supported by a single control centre," said Frost & Sullivan Industrial Automation and Process Control Senior Research Analyst Srikanth Shiv… - 08/27/2015

Sonitor Technologies Signs Deal to Bring its RTLS Solution to Australia and New Zealand
The availability of resources in healthcare facilities is extremely important, as knowing where an individual or piece of equipment is at any given time can be a matter of life and death. As with almost any industry, information and communications te… - 08/26/2015

Hyperconnected Internet of Things Driving New Wi-Fi Standards, Google & Intel Dreams
A lot of rah-rah this month is out around 802.11ah, the IEEE's latest standard to support machine to machine (M2M) communications. Based on a "down-clocking" of 802.11ac, the new spec is designed to support sensor networks, backhaul networks for sens… - 08/26/2015

Tele-medicine, M-Health and Tele-health Industries Set to Explode Over the Next Few Years
The advent of modern communications technologies is swiftly revolutionizing the healthcare industry. A recent study entitled "Push Telecommunications for Tele-Medicine (PTT) and M-Health: Market Shares, Strategy, and Forecasts, Worldwide, 2015 to 202… - 08/25/2015

WebRTC in Webinars is a Shaky Proposition
Those following the Web-based real time communications (WebRTC) market already know that there are a host of applications for this system. From conferencing to gaming to just connecting on the go, we've already seen a variety of new tools emerge in t… - 08/24/2015

Is WebRTC Ready to Go Mainstream?
Web Real Time Communication (WebRTC) is seeing widespread adoption, albeit in a quiet revolution. In the next two or three years millions of people will be using communications tools and applications powered by WebRTC in their daily lives. The experi… - 08/24/2015

Frozen Mountain Adds Screen Sharing to IceLink
Frozen Mountain has announced that it has added screen sharing to its IceLink WebRTC stack. - 08/24/2015

Real Time Communications Week in Review: Kandy, PubNub, Tractica
This week in real time communications world news, we got an eclectic mix of stories all highlighting the many markets #RTC is going to play a key role in going forward. Everything from education to healthcare and call centers. - 08/22/2015

WebRTC Solutions Week in Review: Ericsson, AT&T, Temasys, Deltapath
WebRTC Solutions news this week reaches into some avenues for learning such as WebRTC news sites, a developer lab AT&T is conducting to bring this new technology to the uninitiated, and product updates and releases from Temasys and Deltapath. - 08/22/2015

Deltapath Gateway Extends Collaboration Capabilities of Skype for Business
With all of the attention being paid to Microsoft's Skype for Business as the emerging 800 pound gorilla in the real-time unified communications and collaboration (UCC) market, attention also must be paid to those who are extending the utility of Sky… - 08/21/2015

Temasys Upgrades Its WebRTC Plugin for Safari and Internet Explorer
Temasys understands the true value of solutions that offer WebRTC communications and allow that kind of service quickly and easily to its users. To that end, the firm has just announced its latest release in the form of an upgrade to its WebRTC plugi… - 08/21/2015

PubNub Adds Real Time Communications Edge to 32-bit PIC Microcontrollers
Real time communications have been a part of operations for quite some time now, and plenty of people-and companies alike-are taking advantage of the new capability these systems represent. But PubNub is doing something just a little different: it's … - 08/20/2015

Is WebRTC a Magic Solution for Contact Center Success? The Answer is 'No'
By adding video to the mix, the level of personalization and customization of the support experience will skyrocket. While certainly not every interaction needs to be accompanied by video, for some - resetting a mobile phone, installing a new part on… - 08/20/2015

New App: Conquering Diabetes with Real Time Communications
Real time communications has made its way into the healthcare vertical as a way for patients and doctors to share vital information. New apps are taking on the task to connect patient data with doctors as it's recorded - making the outcomes even more… - 08/20/2015

Home Healthcare Tech & RTC: The Future Looks Bright
Health technologies is a market that is growing quickly today as more and more people seek the ability to connect and share data with medical professionals, remotely and in real time. The obvious benefits of reduced in-office visits and costs are cle… - 08/20/2015

The Pros and Cons of the Major IoT Communications Protocols
Real-time communications is a fundamental component of the Internet-of-Things (IoT). Without the ability to communicate with each other, the utility of IoT is greatly reduced. - 08/20/2015

Opening WebRTC to the World
Thanks to the good folks at Ericsson, the first version of the OpenWebRTC implementation, developed at Ericsson Research, as the name states is open source. And OpenWebRTC and Bowser were released publicly, and free, in October of 2014 to create trac… - 08/19/2015

Telecommuting on the Rise for US Workforce: Real Time Communications to Shine
Do you dream about working from home? About the ability to roll out of bed in your PJs an hour after your usual alarm clock goes off and just start your day from that point? - 08/19/2015

Smart Classroom Market to Have 12.5 Percent CAGR Through 2019
A recent industry report indicates that the digital classroom market could experience a 12.5 percent compound annual growth rate (CAGR) through the year 2019. - 08/19/2015

Setting the Stage for a Beacon Breakthrough
Due to the experimental nature of any new technology, beacon-enabled marketing initiatives may either thrill the customer or irritate them. Some practical advice for succeeding with retail's latest revolution. - 08/19/2015

Digium Delivers Mobile SDKs, Enables Rapid Real-time Development for Mobile Applications
Many of us have been waiting for the next wave of WebRTC to hit. While there are a number of WebRTC applications and a number of vendors have chosen WebRTC as part of their strategy, the explosive webification of communications has yet to happen. - 08/19/2015

Free AT&T DevLab Session to Introduce Coders to WebRTC
WebRTC is making waves in the telecommunications community with its universal nature and ease of use. Still, there are many developers who have not tried the new technology, so AT&T is offering its own coding workshop next week to provide a formal in… - 08/18/2015

Cheaper Computing Power Driving Need for Faster Software Development
In order to win the app race, developers are as much, if not more, the "customer" even before the first unit is purchased by an end user. It doesn't matter if you are launching the latest wearable for the consumer market or a home monitoring system, … - 08/18/2015

WebRTC Solutions Week in Review: Deutsche Telekom, Digium, Cisco, Ericsson
WebRTC Solutions news this week showed Deutsche Telekom's replacement of standard messaging app, Digium's new software development kits for Android and iOS, Cisco's attempt to reform WebRTC codecs, and the future of Ericsson's Connected Digger progra… - 08/15/2015

Real Time Communications Week in Review: GENBAND, Sonavation, Ericsson
The IoT has become a hot topic in so many industries today because of the innovation and promise it brings for a more advanced and streamlined future. While just about every 'thing' wants to get connected, some of the biggest markets making a splash … - 08/15/2015

AT&T Goes Live with WebRTC for Integrating Voice and Video into Browser Apps
AT&T is going full commercial with its WebRTC API for developers, who can now add real-time voice and video communication to their Web apps. - 08/14/2015

Cisco Project Thor Seeks Path to a Royalty-Free Video Codec
We thought everyone had put their guns back in their holsters when the community decided to support not one but two next generation codecs, Google's proprietary VP9 codec, and the industry standard H.265 (HEVC) codec, which is the successor to H.264 … - 08/14/2015

GENBAND, Wind River Demo Integrated vSBC, NFV Server Solution
Session border controllers are one of the first targets for telecommunications equipment suppliers as they work to virtualize network functions. GENBAND already offers a virtualized version of its SBC solutions. Today the company revealed it has expa… - 08/13/2015

Real-Time Communications Is More Than Just a Business Buzzword
If you have friends or family overseas, you probably already know why real-time communications is useful; functionality like chat or easy video conferencing can be a lifesaver for connecting with those far away efficiently. - 08/13/2015

Connected Cars & RTC Making Travel Safer
The Internet of Things (IoT) is an impossible technological advancement to ignore today. With just about everything and everyone connected and intelligently communicating, it was only a matter of time before things like driving in a car got a facelif… - 08/12/2015

Digium Releases SDKs for WebRTC and Messaging on iOS and Android
Huntsville, Alabama-based Digium, Inc., the Asterisk Company, has released its software development kits (SDKs) for Android and iOS for its Respoke platform with the stated objective of simplifying the process of adding live, in-app communications ca… - 08/12/2015

New Fingerprint Tech Unlocks the Internet of Things
To see what the future looks like, you need look no further than the latest "Mission Impossible" movie. The featured BMW muscle car unlocks by placing a palm flat against the driver side window, with the fingerprints immediate recognized. Hollywood u… - 08/11/2015

WebRTC: Eliminating Login to Video Chat
Even when a communication service is free, more often than not, it means you and the person you want to talk to need the same application. This requires installing it on your device and logging in every time you want to use it. Until now, it is an in… - 08/11/2015

Ericsson's Connected Digger Technology Could Revolutionize Construction Projects
Isil Yalcin, president of Ericsson North East Africa recently demonstrated what the company calls 'Connected Digger' technology. Through WebRTC and real-time video, this technology can be used in construction projects like the recent New Suez Canal e… - 08/11/2015

Deutsche Telekom Launches Messaging App in Albania
Jibe-which supports WebRTC in its application-has announced that Deutsche Telekom's subsidiary Telekom Albania has launched its own rich IP communications service backed by Jibe's IP Communications Cloud. - 08/11/2015

Apico to Offer Advanced Voice Communications Functionality
According to a new market report published by Transparency Market Research in July of this year, the global telecom API market is expected to reach $323.44 billion by 2022, with a CAGR of 23.6 percent from 2015 to 2022. A European startup, Apico, is … - 08/11/2015

IDC Research Shows Increased Popularity of Hybrid Cloud Systems
It would appear that enterprises have not only overcome their fears about the cloud, but are now favoring a multicloud approach by contracting with two or more cloud service providers. New research from IDC, as commissioned by XO Communications shows… - 08/11/2015

Ericsson Proposes Connected Digger for Suez Canal Project
Ericsson has demonstrated a concept "Connected Digger" powered by WebRTC, according to Daily News Egypt. - 08/10/2015

Coding with WebRTC API May Not be the Challenge Some Expect
Coding a website sounds like a tall order, doesn't it? It only sounds worse if someone decides that it's time to add in the power of Web-based real time communications (WebRTC). We all know that this tool can make a huge amount of difference to a com… - 08/10/2015

Rwanda In Midst of Tech Boom
Ever since its inception, the Internet has been touted as a way to spread information and connect all four corners of the world. But as most of the Western world, as well as Russia and China became thoroughly immersed in technology, other areas like … - 08/10/2015

WebRTC Solutions Week in Review: Sipwise, T-Labs, TokBox, NewVoiceMedia, Google
A partnership between Sipwise and T-Labs compliments product releases and bug fixes from TokBox, NewVoiceMedia, and Google in this week's WebRTC Solutions news. - 08/08/2015

Real Time Communications Week in Review: Mobiliya, BroadVision, Kandy
Real Time Communications are transforming the way we communicate and collaborate. But there is still a lot to improve upon and a brighter future, with even more real-time capabilities coming. This week, RTCWorld took a closer look at the ways WebRTC,… - 08/08/2015

Real-Time Mobile Messengers Can Benefit Company Operations
Manufacturing plants are places where a lot can go wrong. Multiple moving parts can result in production lines shutting down or fires occurring within a plant itself. In any case, a recent blog post points out, the addition of real-time mobile messen… - 08/07/2015

Datawatch and ICG Team Up on Election Issues Analytical Solution
Datawatch has made a name for itself thanks to its analytical solutions across a wide spectrum of markets. Now the firm has announced a partnership with ICG Solutions in order to provide people with real-time sentiment and issue analysis for the upco… - 08/07/2015

Adaptive Two-factor Authentication: An Easy Solution for CIOs?
Overall, NFC provides a solution that's even quicker than entering a simple user name and password. The CIO is then safe in the knowledge that their end points are covered, and the user is happy authenticating their way. - 08/07/2015

Web-based Collaboration Tools Are Shaking Up Traditional UC
Most of these new collaboration tools are powered by the WebRTC (Real-Time Communications) standard, and it means that users don't have to power up a special application to collaborate, but instead can do it from inside the browser. This use of Web-b… - 08/07/2015

Study Buddy: Tutoring Gets Real Time
Education technology is evolving in leaps and bounds today thanks to the ability to connect virtually, from a distance, across IP networks. More than just the ability to access a lecture online or remotely connect to a classroom, real time communicat… - 08/07/2015

Small Teams Leveraging Big Technologies: WebRTC, Cloud
In many ways we've taken cloud communications and WebRTC for granted, rarely stopping to appreciate that we can now get more reliable, more flexible, and cheaper phone service and call center services through broadband, services that would have requi… - 08/07/2015

NewVoiceMedia launches ContactWorld QuickStart for SMBs
For members of the WebRTC Solutions Community it will not come as a surprise that contact centers continue to be the low-hanging fruit for WebRTC-based new services. An example of this is the announcement from cloud-based customer experience solution… - 08/06/2015

API Security: A New Concern at the C-Level
From chief security officers to chief information security officers and beyond, the C-level has a lot to think about in the course of its workday. A new report from Akana suggests that there's one big new concern for the C-level, and that's applicati… - 08/06/2015

Got a Service? APIs Required
Examples are the best sales tool for developers, as it provides them with a clear way to understand API functions and how they can be incorporated into larger projects. Marketing materials and specifications are well and good, but they don't provide … - 08/06/2015

Sipwise and T-Labs WebRTC Platform Partnership: RTC:engine Ready for Market
If you are not aware of Austrian software manufacturer Sipwise and Deutsche Telekom's T-Labs collaboration the WebRTC-based RTC:engine, you may wish to check in on what the partners have been up to recently. Not only have they concluded a cooperation… - 08/05/2015

How Technologies of Today are Transforming the Workplaces of Tomorrow
Unless you have been living under a rock, you know pretty well how workplaces have evolved. From being chained to their workstations to working on the go, this generation is the age of the mobile office. People work from practically everywhere these … - 08/05/2015

WebRTC Specialist ToxBox Introduces Session Diagnostic Tool
In many ways WebRTC is still in its early maturation stages. The level of innovation across the emerging WebRTC ecosystems continues to accelerate, and is proving to be a great thing to watch. A recent example of this comes with the introduction by T… - 08/05/2015

The 'Chime-In Component': Making Remote Team Collaboration Thrive
Not surprising, humans were pre-wired for interactive relationships. While technology can address collaboration needs of remote employees, management should prioritize regular in-person gatherings. Studies show employee satisfaction, team collaborati… - 08/03/2015

Google Has a Fix for WebRTC VPN-related Privacy Issue
It is always nice to report some good news and this is one of those instances. For those of you who may remember, a few weeks ago there was a major uproar about the revelation that the New York Times site could leverage WebRTC to track the private IP… - 08/03/2015

WebRTC Solutions Week in Review: Avaya, Bitphone, NTT Communication, FreeConference
WebRTC Solutions news this week covers Avaya's new product for emergency responders, Bitphone's pay-as-you-go phone plans, NTT Communication's addition of speech recognition to its API, and FreeConference's work to lower calling costs in the U.K. - 08/01/2015

Real Time Communications Week in Review: Connected Cars, Remote Workforce, Smart Messaging
Real Time Communications are about far more than just the ability to check-in and communicate with people in a prompt manner-they now also make it possible for machines to communicate and function more efficiently and are even changing how we work an… - 08/01/2015

Enhancing Gaming with RTC
Adobe's Flash technology, once a necessity in the web world, is at a tipping point. Developers are frustrated at a closed system and near-weekly security updates, along with no support on Apple platforms. The move is on to migrate to "pure" HTML 5 im… - 07/31/2015

Wheelings & Dealings: Twilio's 'Unicorn' Funding Round Worth $130 Million
Twilio said that a Series E funding round back in April, which catapulted it into the "Billion Dollar Unicorn" club, totaled more than originally thought. While reports pegged the investment to be around $100 million, it actually came in around $130 … - 07/31/2015

Cloud Revenue Numbers Show Exponential Market Growth with No Signs of Slowing
That cloud computing has become a disruptive and pervasive part of the technology world is no surprise these days. The cloud impacts most aspects of technology and is certainly playing a significant role when it comes to delivering real-time communic… - 07/31/2015

Wind River Virtualizes the Internet of Things
Wind River has announced a new real-time virtualization solution for VxWorks Real Time Operating System (RTOS) to make Internet of Things (IoT) technology safer. - 07/30/2015

Global Broadband Access Market to Approach $12 Billion Mark in Four Years
While we routinely look at a host of new technologies every day that depend on the Web-cloud technologies, most anything hosted, and so on-there's a certain technology that underpins a lot of these: broadband access. Bandwidth is the fuel that keeps … - 07/30/2015

Bitphone: Enabling Global Calling with WebRTC and Bitcoin
What happens when you combine two hot new technologies? The team at SolidCloud has combined WebRTC and Bitcoin to build a new service, dubbed Bitphone. I spent some time talking with Michael Lauricella about the concept and the technology. - 07/29/2015

Connected Companies & the New Remote Workforce
I entered the workforce in 2005, fresh out of college, and ready for the world. Lucky for me, this was before the economy tanked and at a time when communications technology was really starting to transform the workplace. - 07/29/2015

FreeConference.co.uk Replaces 0844 with 033 to Provide Free Conference Calling
The company announced that its original free conference calling service, appropriately named FreeConference, has been joined by a new dial-in number in the UK using the 03 numbers. These are numbers which are being promoted as being a more affordable… - 07/29/2015

NTT Communications Offers Speech-recognition API for Multiple Browsers at No Charge
When it comes to service providers leveraging WebRTC, there can be little doubt that Japan's NTT Communications (NTT Com) is at the forefront. As has been documented over the past several months, NTT Com has been aggressively developing and marketing… - 07/28/2015

T-Mobile Brings Android SMS Capabilities on Par with iMessage via Advanced Messaging
Wireless network operator T-Mobile has brought the first major improvement to text messaging in quite some time with the launch of Advanced Messaging. This new service utilizes the Rich Communications Services (RCS) standard to enable richer features… - 07/28/2015

Connected Cars Offer a New Realm in Real-Time Communications
The next wave in real-time communications is the connected car. We've already seen the commercials for the line of Chevy offerings - a hot spot on wheels, giving you access to everything online regardless of your location. But as the connected car ga… - 07/28/2015

BitPhone Allows For Cheap Calls Paid For By Digital Currency
When it comes to the always on, WebRTC world, there are a couple of ways people are attempting to stay sane. One of the best ways people can accomplish this is taking great advantage of what being entirely online can mean to both the business world a… - 07/28/2015

TokBox Pushing Real-time Communications for Educational Platforms
Whenever a new technology threatens existing models, generally there is a backlash from the individuals and institutions propping that model: no matter how innovative the new technology is. If it is disruptive enough and their base migrates to this n… - 07/28/2015

Strategies for Staying Sane in an Always-on, RTC World
Downtime for employees outside the workplace may be enforced by computer rule-sets and AIs in the future, because psychologists say everyone needs time to be able to mentally relax and process information subconsciously without other distractions. - 07/28/2015

The Benefits of Integrated Communication - Email, SMS and OTT
As mobile usage continues to permeate society with a staggering 85 percent penetration rate amongst Generation Y alone, according to Nielsen, these platforms can provide serious value when communicating with the world. Below, we will take an opportun… - 07/27/2015

Real-time Multimedia Coming to 911 Call in New Jersey Township
The development of information and communications technologies has introduced new ways for 911 emergency centers to start receiving information. Text-to-911 is a step in the right direction, but Avaya has created a solution that is going to take this… - 07/27/2015

Webtorials Discusses the State of the WebRTC Market in New Report
The Web-based real time communications (WebRTC) market can be a strange place. There are so many new advancements coming out that it's hard to keep track of the impact that the slightly less recent developments actually had. Worse, by the time system… - 07/27/2015

Partnership to Bring Real-Time Travel Planning, Mobile Ticketing to American Mass Transit
Earlier today, Bytemark, Inc., a mobile ticketing service provider, and HaCon, a developer of transit-related software solutions, announced they would be entering into a partnership in North America aiming to "deliver powerful new IT capabilities for… - 07/27/2015

WebRTC Solutions Week in Review: Frozen Mountain, Kurento, ACS, Acision
The lesson readers can learn from this week's WebRTC Solutions news is that videoconferencing may be easier than you think. With a report from Talk Business and product releases and updates from Frozen Mountain, Kurento, and ACS and Acision, there is… - 07/25/2015

High Growth Areas in Real Time Communications Worth a Look
The evolution of technology is one of the most fascinating things to watch in the last 20 years. While some would argue that we've damaged our planet more in the last 50 years than in all of history, others would suggest that the advancements being m… - 07/24/2015

GENBAND Showing Off Smart Office
GENBAND's Smart Office is unique in that it's based around the emerging WebRTC standard, allowing for videoconferencing in supported web browsers without having to install any other software. This means that Smart Office can support tablets and smart… - 07/24/2015

KMS v6.0 is Going into Production
There is news from Kurento that its Media Server v 6.0 (KMS v6.0) after a bit of a gestation period is going into production. As Kurento notes in making the announcement to its community, the new release is in reaction to input from community members… - 07/23/2015

Redbooth Makes Collaboration Simpler with Consolidation
The Swiss army knife has long been a valued tool for its ability to bring several different tools together in a package that can be slipped into a pocket. Redbooth looks to do much the same thing for collaboration, bringing out a virtual workspace th… - 07/23/2015

ACS Partners with Acision to Enhance WhichApp with WebRTC
Asset Consulting Services (ACS) is known for its development of the WhichApp real-time messaging mobile app. More than 700,000 people have used the service to send private messages, and with the release of WhichApp Now in May 2015, those users have h… - 07/22/2015

Videoconferencing on a Mobile Device is Easier Than You May Think
Reese's Peanut Butter Cups had a slogan back in the 1980s that declared the combined forces of chocolate and peanut butter contained therein to be "two great tastes that taste great together." Videoconferencing and mobile devices are two such "tastes… - 07/22/2015

Study Looks at the State of Telecom in the Caribbean
In terms of fixed-line telephone density, Haiti scored the lowest among Caribbean countries, according to a study by ICT Pulse, with only 4 subscriptions per 100 inhabitants. It was little better with mobile connectivity, with only 64 subscriptions p… - 07/22/2015

UC Legal Issues Not Taken Seriously Enough
Enterprises are pushing ahead with unified communications platforms as a way to save money and improve their real-time communications infrastructure, but how many are considering the security and legal implications of these deployments? - 07/22/2015

Frozen Mountain Adds Real-Time Data Streaming to IceLink Following Best WebRTC Tool 2015 Award
Langley, British Columbia-based Frozen Mountain, creators of IceLink, a cross-browser WebRTC stack, has announced enhancements to IceLink that enable it to go beyond audio/video conferencing to support all forms of data transmission including text ch… - 07/21/2015

NTT Communications Turns to the Cloud for Japanese Language Study
Learning Japanese is regarded as one of the most difficult linguistic endeavors, seconded perhaps only by Chinese (Mandarin or Cantonese), Korean or Arabic. Together, these languages form a list that Effective Language Learning describes as "language… - 07/21/2015

GENBAND Keynote at DevCon5 Will Illustrate Benefits of the Real-Time Communications Platform
Over the years, additional communications and collaborations features were added to the enterprise in a rather piecemeal approach. Internal messaging, for example, may have come as a standalone feature, and it's entirely separate from mobile messagin… - 07/21/2015

Strategy Analytics: A Big Jump Ahead for Dual-SIM Smartphones
Having a second subscriber identity module (SIM) card in a smartphone may not seem like a high priority, but for some users, it's absolutely vital. This is particularly true given the increasingly mobile workforce, and it's reflected in the results o… - 07/20/2015

Put More Punch in the Mobile Workforce with Logitech Collaboration Program
The mobile workforce may be one of the most powerful tools to come along in a long time, but like most any powerful tool, it can also be very dangerous for companies to use. If used incorrectly, the mobile workforce can fall apart into a morass of sh… - 07/20/2015

More Businesses Embracing OTT VoIP to Create Office of the Future
OTT communications involve making calls over the Internet without paying someone for dedicated telephony lines. In fact, when users tap OTT applications in public Wifi hotspots, for example, the cost to the caller is zero. While this may be irritatin… - 07/20/2015

Gamification Goes Beyond Advertising
Gamification is also seen as a way to get employees engaged in skill building, training, and operational requirements. Walmart uses games as a safety training tool to keep employees aware and to help them remember safety information. Google has gamif… - 07/20/2015

WebRTC Solutions Week in Review: TokBox, Deloitte Digital, Research and Markets, Drum
WebRTC Solutions news this week shows off industry reports from TokBox and Deloitte Digital as well as Research and Markets. Drum also makes a showing with its latest cloud-based Web meetings conferencing platform. - 07/18/2015

Real Time Communications Week in Review: Acticall, Sitel, CallMiner
Real Time Communications (RTC) made lots of headlines this week as more and more users across the globe come to except greater from their communications applications and services. - 07/18/2015

WebRTC Use by New York Times Creates Privacy Hubbub
Just in case you missed all of the commotion this week, WebRTC was placed right at the center of an interesting privacy problem as a result of its use by the venerable New York Times (NYT) on its Nytime.com website to track the private IP address of … - 07/17/2015

Startup appear.in Leverages WebRTC for Video Chat App
Startup appear.in uses WebRTC to create innovative video chat application. - 07/17/2015

Drum's ShareAnywhere Beats the WebRTC Drum
You may not know them, but U.K.-based Drum (with the catchy URL www.thisisdrum.com) is making some noise in the web meetings area with its new product ShareAnywhere. A division of telecoms software solutions provider NetDev Limited, Drum's ShareAnywh… - 07/16/2015

Mobile Subscriptions in the Latin American Market Push a Billion by 2020
Mobile devices in general are changing large portions of the world as we know it. This is a phenomenon not limited to North America, meanwhile, as Europe, Asia, and much of the rest of the world gets in as well. A new report from Pyramid Research, me… - 07/16/2015

WebRTC and Cloud RTC Platforms Report Predicts Growth, but Raises Questions
It is always interesting when new research reports are published to get some perspective on what industry analysts are looking at and thinking about. This is especially true in emerging market sectors. Thus, it was with more than mild interest that I… - 07/16/2015

Everyone is Pushing Open and Ubiquitous Web Environments - But How Far?
Two events this week served to underline the fact that the world is rushing to more open web environments, but the big fight may be for the last 10 to 20 percent of "openness" among vendor solutions, even as the fight to flush out legacy technology c… - 07/16/2015

A 360-Degree Customer View Helps Keep Customers from Attraction to Retention
Fast-forward to day, and companies trying to stand out from the competition are taking a 360-degree customer approach: that is, company representatives who communicate with a customer in any media channel can see the customer's entire history at a gl… - 07/16/2015

Foxtons Adopts CallMiner Interaction Analytics
CallMiner recently announced that it has begun to provide Foxtons, a London-based real estate agency, with its Eureka and EurekaLive interaction analytics software. - 07/15/2015

Live In-App Support Ties the Customer Experience into an Omnichannel Package
During the last decade, companies struggled to prove to their customers that they were "multichannel." They offered a number of ways for customers to communicate with them: beyond telephone, there was e-mail, Web forms, chat, fax and self-help option… - 07/15/2015

Advancements in WebRTC Create Opportunities for Expanded RTC
The good news is that real-time communications took a special turn with the introduction of WebRTC, a technology protocol that eliminates the need for that plug-in or that added software that enables the direct video connection to support communicati… - 07/15/2015


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