WebRTC World Featured Article Archive

Universal Communications Solutions Poised to Transform Enterprise Collaboration
John M. Hand, global Microsoft Alliance Director at IR, sits down with TMC for an interview about the state of the UC market and how it is being adopted by the enterprise along with cloud computing, WebRTC and other disruptive technologies. - 10/05/2015

Kandy Celebrates One Year, Tremendous Growth in #RTC
GENBAND made a giant splash in the real time communications space about a year ago when it announced the launch of that sweet offering known as 'Kandy.' On the day the company was celebrating the one year milestone, TMC CEO Rich Tehrani caught up wit… - 10/05/2015

Dialogic Announces PowerMedia XMS 3.0 Server
Dialogic has announced the release of its PowerMedia XMS 3.0 server, allowing for advanced WebRTC applications. - 10/05/2015

WebRTC Solutions Week in Review: Dialogic, CafeX, 3CX, Fusion, Oracle, Prosodie-Capgemini
News coming to WebRTC Solutions this week resulted in a Dialogic director's post about the nature of WebRTC codecs, a new hire at CafeX, a partnership between 3CX and Fusion, and the launch of Oracle's session controller at Prosodie-Capgemini. - 10/03/2015

SmartBear Launches SwaggerHub to Manage the Workflow of an API's Lifecycle
SmartBear Software, provider of software quality tools for the connected world, launched SwaggerHub, a free platform that gives developers the tools they need to collaborate and coordinate across the entire workflow of an APIs lifecycle. - 10/02/2015

Prosodie-Capgemini Deploys Oracle Communications WebRTC Session Controller
Despite early skepticism as to whether WebRTC was ready for B2B as well as B2C applications and services, proof that the real-time communications standard is ready for industrial strength usage is beginning to emerge around the globe. The latest indi… - 10/02/2015

Juniper Research Reveals OTT Voice Providers Will Grow by Fivefold
According to Ovum, between 2012 and 2018 the telecommunication industry will lose a combined $386 billion from customers using OTT voice applications. So it should come as no surprise when Juniper Research just came out with a report that predicted O… - 10/02/2015

Future Market Insights Reports on Expected IoT Growth Through 2020
Future Market Insights (FMI) recently released a report about the Internet of Things (IoT) market which predicts that the current installation base is set to increase substantially through the year 2020. - 10/01/2015

Wheelings & Dealings: 3CX Announces Partnership with Fusion
3CX, developer of the PBX 3CX Phone System, has announced a partnership with Fusion, a cloud services provider. - 10/01/2015

Mobile to Drive Productivity in Enterprise
In the last couple of years, we've observed in-depth case studies from companies that have implemented mobile strategies for their work force. Here are the results. - 10/01/2015

Enterprises Fall Down on Mobile Apps
A recent study from Accenture shows that a vast majority of them are missing out on capitalizing fully on mobility's benefits. - 10/01/2015

Dave Phillips Joins CafeX as Managing Director for EMEA and Asia-Pacific Regions
CafeX Communications, a leading provider of real-time engagement solutions for mobile and web platforms, has hired Dave Phillips to spearhead sales and business development activities in Europe, the Middle East, Africa, Asia, and the Pacific Region. - 10/01/2015

Video Game Helps Reduce Radiation Exposure Risk
Unfors RaySafe has created a novel approach to helping radiologists and other healthcare professionals avoid excessive radiation exposure in their work: a video game. - 10/01/2015

Number of Households with Smart Home Devices Increases
It seems that the smart home is finally beginning to hit its stride. More and more devices that can connect to the home have been finding their way into the market. According to BI Intelligence, a research service from Business Insider, there are cur… - 09/30/2015

Kandy Ecosystem Adds a New Partner in Touchcode Master T+ink
GENBAND's Kandy has had no shortage of new membership in its ecosystem of late, and with each new member comes a little extra functionality for an already powerful system. In the most recent announcement, Kandy's ecosystem brought in T+ink, a company… - 09/30/2015

Kandy on the Move in NYC, Showing Off its Goods
It has been just over a year since GENBAND's Kandy communications Platform-as-a-Service (PaaS) offering stepped onto the scene and since its introduction, communications service providers, systems integrators, software vendors and developers are incr… - 09/29/2015

Connected Home Market Shows Promise
Parks Associates research focused specifically on Western European households recently and found that around 2.5 million households in that area are expected to use a smart home controller by the year 2019. The research company noted interoperability… - 09/29/2015

Canadian Teachers, Parents Support Integration of Technology in Education
A national educational research group in Canada recently released a study which shows that both teachers and parents are advocating for the use of technology in the classroom. - 09/29/2015

The WebRTC Codec Conundrum
Lessons for WebRTC developers as a result of questions regarding codec support. - 09/28/2015

Who's Using Video Calling? New Study Breaks it Down
Video calling has made more than its share of inroads with users, particularly in recent months and a new study from GfK MRI sought to tell us more about who's actually putting this new technology to work. - 09/28/2015

WebRTC Solutions Week in Review: Microsoft, AT&T, KelCor
This week in WebRTC Solutions news, Microsoft finally gets into the WebRTC game with its new Edge browser, AT&T promotes its latest real-time communications application infrastructure, TMC speaks about the impact WebRTC is having on customer service,… - 09/26/2015

Real Time Communications Week in Review: Firefox, GENBAND, Blue Jeans Network
Business communications continue to transform as new technologies make it easier than ever to stay in touch and collaborate in real-time. - 09/26/2015

WebRTC: It's Good for Customer Service
WebRTC can expand the possibilities of customer service. In fact, it's doing just that today. However, it is early days for this technology, which obviously faces at least a few hurdles that it will have to overcome before it can enjoy more widesprea… - 09/25/2015

Public Service At Your Service Through Smart Cities
Good government seems to be an oxymoron these days, but local, state, and federal bureaucracies around the world are investing in connectivity and technology to save money while improving public safety and efficiency for its citizens. You don't have … - 09/24/2015

IBM WebSphere Liberty Real-Time Communications and WebRTC
If you are still skeptical about the momentum WebRTC is gathering, particularly with developers with an eye on the enterprise, you need to rethink things. - 09/24/2015

5 Tech Essentials for Telecommuting
As globalization and mobile technology transform businesses worldwide, remote workforces are increasingly a workplace reality, and the trend is accelerating. A Global Leadership Summit survey found that 34 percent of companies say half of their full-… - 09/24/2015

APIs and Open Source are the New Direction for Communications
Telephone companies are notorious for taking their sweet time in introducing new products and features. And that's not just because of their traditional strong embedded base and their hold on the local loop - well, at least not always. It's also beca… - 09/24/2015

Firefox 41 Adds WebRTC-Based Instant Messaging
The impact of Web-based real time communications (WebRTC) has long been considered, and we're starting to see with increasing rapidity how many places are putting such systems to use. Now, widespread use of WebRTC got one step closer to fruition as M… - 09/23/2015

6 Common Sense WebRTC Recommendations Worth a Read
The great thing about being part of a robust community like WebRTC has been the willingness, dare I say zeal, of various community members to share insights on everything from technical challenges to be overcome to how WebRTC can change for the bette… - 09/23/2015

Wheelings & Dealings: Blue Jeans Network Completes Series E Funding
Thanks to the various ways that we can stay connected these days, we find a lot of employees working from home, or from their hotel room, or pretty much from anywhere. While these people are separated by physical location, there is still a need for g… - 09/23/2015

WebRTC's Impact on Customer Service Proves Powerful
Customer service these days is a major part of any operation. Keeping customers happy improves the chances that these will be repeat customers, and repeat customers help ensure long-term cash flow. But poor customer service can do a lot of damage, an… - 09/23/2015

Hefty Gains Afoot in Enterprise Video Market
If a picture is worth a thousand words, as the saying goes, then video is worth an encyclopedias' worth. - 09/23/2015

Unified Communications & Collaboration - The 'What' and 'Why'
Another benefit of UC&C environments is that through the use of real-time collaboration tools among employees, email is not clogged up with sending attachments causing inefficient version management, and taking up server space. The cloud was made for… - 09/23/2015

Microsoft Enables Skype for Web and Outlook to Run in Edge Browser without Plugin
In exciting news for the real-time communications space, Microsoft has made Skype for Web available without plug-ins in its new Microsoft Edge browser. Redmond has made the Object RTC (ORTC) APIs available for preview, enabling real-time audio and vi… - 09/22/2015

An Omnichannel Communications Foundation Enables RTC, Self-Service, Mobile and Social Support
Many customer-facing companies today are facing a dilemma. Their existing contact center infrastructure is getting old and simply can't accommodate the kind of omnichannel, real-time support solutions customers expect. At the same time, they find the… - 09/22/2015

2015 Proves a Year for Change in Unified Communications
If there's one thing that's constant about the technology field, it's change. Even just looking back at 2010, there are fundamental differences in the ways we use technology and the ways it's presented to us. With 2015 starting to wind down, it's wor… - 09/21/2015

GENBAND Driving NFV with a Growing Ecosystem Model
The ecosystem approach has been key to GENAND's success not only in the NFV world, but has also been a key driver of the success of its KANDY platform, which just celebrated its one-year birthday and has experienced tremendous adoption through its fi… - 09/21/2015

Real Time Communications Week in Review: Kandy, GENBAND, Agora Lab
Real time communications are quickly becoming an important element for businesses and users across the globe. In the healthcare vertical, real time communications are making it possible for doctors and patients to have better, easier care than ever b… - 09/19/2015

WebRTC Solutions Week in Review: 1Stream, NetFortris, Cisco, TMC
This week in WebRTC Solutions news, the industry caught hold of contact center environments, videoconferencing, and video compression. 1Stream, NetFortris, and several other industry giants have been making gains in all these areas. In addition, TMC … - 09/19/2015

Can Facebook Make a Successful Play at Workforce Communications?
Social networking has already made its way to the workplace, with popular platforms like Slack and Microsoft's Yammer dominating the market. In fact, Slack is one of the fastest growing startup companies and counted more than half a million daily act… - 09/18/2015

Healthcare Innovations: Getting Better, Faster with RTC
Mobile communications is making a huge impact upon the health care industry, with the ability to save U.S. companies up to $6 billion a year in costs by some estimates. A recent study by the National Business Group on Health (NBGH) expects virtual te… - 09/18/2015

Mobility, Specific Features Lead Channel Sales for UC
According to research from Evolve IP, for those end users whose system doesn't enable mobility, it was cited as the second most-desired capability - slightly behind video calling. However, with 76 percent of organizations responding saying they alrea… - 09/18/2015

Join Us in Beijing in November for Real Time on the Web China 2015
To further the exposure and penetration of WebRTC and the webification of communications, WebRTC World is proud to announce two events. The first will be held in Beijing, China, November 10-12, 2015. The next event will be in New York City in August … - 09/18/2015

Wheelings & Dealings: Agora Lab Gets $20M in Series B Funding
Web Real-Time Communication (WebRTC) is transforming many industries by enabling mobile and web users to make voice calls, video chats, share screens and exchange files. This all takes place using a globally distributed cloud infrastructure and advan… - 09/18/2015

Lifesize Delivers WebRTC-Based Conferencing on Cloud Video
The adoption of WebRTC in mainstream enterprise communications apps continues. Lifesize has delivered the integration of WebRTC-based video conferencing and Web conferencing integration into its cloud solution through Google Chrome. The solution enab… - 09/17/2015

Wearables, Robotics and Haptics to Transform Physical Rehab and Patients' Lives
Patients with physical impairments due to age or a stroke can often lean on technology to help them lead a quality life, by recovering lost sensory functions and carrying out day-to-day activities more freely. A new generation of wearables now has th… - 09/17/2015

Will the Smartphone Camera be a Setback for Telemedicine?
Telemedicine is rapidly on the rise, and we're seeing its arrival everywhere, from drugstore kiosks to the midst of upscale senior communities like La Vida Real. But there are some who find the rise of such technology a doubtful development, and are … - 09/17/2015

Skywriter MD Selects Kandy Real Time Communications to Improve Patient Care
Skywriter MD is a platform which has been designed to lower the documentation burden medical professionals face with a real time, true and virtual medical scribe service. By reducing the amount of time doctors spend on the day to day paperwork of hea… - 09/17/2015

Telemedicine Comes to La Vida Real Senior Living Community
The idea of a "senior living community" can spark hope or strike fear in the ear of its listeners. For some, it evokes images of a Dickensian horror show, warehousing the elderly until an undignified demise. For others, it brings to mind thoughts of … - 09/17/2015

NetFortris WebRTC-Enabled Cloud-Based Videoconferencing and Desktop Collaboration Solution
NetFortris enhances its cloud-based video conferencing and collaboration portfolio with WebRTC supported offering. - 09/17/2015

Carriers Hampered by Legacy Technologies
Mobile operators want to create new, revenue-generating services but their own legacy technologies are getting in the way, according to study carried out by business support systems (BSS) provider Openet. - 09/16/2015

Celebration Time: Kandy Hits One Year Milestone
It's been a sweet year for Kandy, GENBAND's communications platform-as-a-service offering which was introduced one year ago today. - 09/16/2015

TMC to Co-sponsor Upcoming WebRTC Conference
A number of marketing media and communications companies recently released their joint announcement of an upcoming WebRTC conference that will take place in Beijing this November. - 09/16/2015

1Stream Releases Platform 2.5
As a provider of cloud-based contact center technology in South Africa, 1Stream has announced the release of Platform 2.5 to give operators tools for addressing the fast-changing contact center environment. - 09/15/2015

Industry Giants Align to Create a Video Compression Alternative to HEVC
Amazon, Cisco, Google, Intel, Microsoft, Mozilla and Netflix have come together to form The Alliance for Open Media in a move to produce a royalty free video codec that will be a more affordable option than the current next-generation video codec kno… - 09/14/2015

Fulfilling the Technology Needs of Virtual Teams
When it comes to working in virtual teams, technology can be both a saving grace and a hindrance. Armed with all kinds of tech solutions, teams remain challenged by complex workflows, tight deadlines, and geographical boundaries. Here are some ways t… - 09/14/2015

WebRTC Solutions Week in Review: Okee, BloodNet, Coviu, 3CX, Microsoft, Switch
A review of WebRTC Solutions news this week reveals real-time communications' reach into the medical field, mobile business communications, browser-based high-definition video, and video calling across desktop and mobile devices. Respectively, Okee, … - 09/12/2015

Real Time Communications Week in Review: Mobile, Telecommuting & Gender Equality at Work
This week, with CTIA in full swing, the theme of mobile communications and the increasingly real-time aspect being added to this communications platform was central in many news headlines. - 09/12/2015

Switch Releases Video Calling Beta
Switch develops a business phone system for Google Apps. It allows enterprise users to have a single work-based phone number for all their devices-everything from desktop to mobile-to make it easy for customers and associates to reach them. The compa… - 09/11/2015

Mobile Dominates In Retail Stats, Poses Challenges for MNOs
Because millenials are focused more on mobile and less on computers, MNOs are the it-provider, not so much the cable companies, for Internet service. Upgraded networks are a necessity to meet the expectations of the user. - 09/11/2015

9 Signs You Should Let Your Employees Telecommute
Working from home: it's a very hot topic these days as the workforce, especially in the startup world, becomes more competitive and more global. It's also become a very polarizing issue, with people advocating strongly on either side of the debate. I… - 09/11/2015

Innovative Expansions in #RTC
Staying connected in real-time is something we all claim is an important factor in our digital lives, but do we fully grasp the possibilities? Real-time communications today is about much more than just ensuring there is another person on the other e… - 09/11/2015

Microsoft Edge to Support VP9
The VP9 is an open source and royalty free video coding format developed by Google that offers efficient compression to stream HD content at lower bitrates, and according to Microsoft, it will be available in Windows Insider Preview builds in the nea… - 09/11/2015

Women in the Channel Networking Event Set for September 15
Getting more women interested in technology positions is proving to be a hot-button issue for many, and quite a bit of effort has been seen in the field to push these developments forward. Women in the Channel (WIC)-a not-for-profit group devoted to … - 09/10/2015

Telecommuting is Not Just for Moms and Millennials
For many years, I have done my best to avoid working in the office. This isn't because I play by my own rules or like to swill Margaritas while I work, it is because the office is just too distracting and I get more done when working from home. - 09/10/2015

Women in Communications Breakfast Advocate Change, Equality
The empowerment and equality of women in the workplace has never been a more important topic than today with so many industries still male-dominated. - 09/09/2015

Metronet (UK) Chooses GENBAND to Support Real-Time Communications Services
Any communications service provider is only as strong and reliable as its equipment and network architecture, and Metronet (UK) has made this a priority as the service provider quickly grows its business. The company has selected GENBAND's Session Bo… - 09/09/2015

3CX's New Phone System Version Brings New Level of Mobile
There's a lot of business going mobile these days-it's called a "mobile workforce" for a reason, really-and so it's not surprising to see more services take on a more mobile slant. 3CX, meanwhile, recently released Version 14 of its 3CX Phone System … - 09/09/2015

Awareness Computing & Speech Recognition Improve Real-Time Nature of Electronic Health Records
With the costs of healthcare rising each year, health care providers are looking for a way to keep costs down. The requirements to move to electronic healthcare records (EHR), a key component of the Affordable Care Act (ACA), hasn't helped many compa… - 09/09/2015

What's Your Company's Enterprise Mobile Maturity Level?
Enterprise mobility isn't merely a means of getting emails on the go or a tool for executives to view meeting notes-it's nothing less than a revolution in product and service delivery. The rise of mobile apps, such as Uber or Dropbox, has completely … - 09/08/2015

Top Health Award from iAwards Goes to Okee with Medical Imaging App
Okee wins iAwards for WebRTC-based medical imaging app. - 09/08/2015

Make Mine Mobile: Why Size Will Not Matter
WebRTC provided a breakthrough by enabling voice and video browser-based communications as a standard means of communications, but it doesn't support always on dial-tone like the traditional PSTN-based calling world. People aren't locked into a propr… - 09/08/2015

Location-Based Services Slated for 22.5 Percent Growth Through 2020
Mobile location-based services (LBS) set to explode, according to new research by analysts at research firm, Berg. - 09/08/2015

WebRTC Solutions Week in Review: AT&T, Radisys, Google, Congo
The review of WebRTC Solutions news this week begins with several accolades for the top companies in the field. The first recognition comes from AT&T which recently posted the "Top 19 Companies in WebRTC" on its blog. The extensive list provides some… - 09/05/2015

Real Time Communications Week in Review: The Philippines, International Calling, Bitcoin, More
Consumers and businesses alike stand to gain so much from real time communications-a form of instantaneous communication that would have seemed like magic a few decades ago. Today, the ability to community at any time, from anywhere, with anyone, in … - 09/05/2015

The ICT Trifecta: Cloud, Mobile UC, Real Time Communications
The world hasn't actually gotten any smaller in the digital age. Quite the contrary, it is we who have grown, or at least our reach which has expanded, thanks to the undeniable power of modern communication technology. And while the ability to commun… - 09/03/2015

Boulder Startup Targets Legal Industry Leveraging WebRTC
Frequent visitors to the WebRTC Solutions Community know that one of the things we like to do is look at new/disruptive capabilities that WebRTC is enabling in various vertical markets. In this regard a new entrant as a vertical to be transformed is … - 09/02/2015

Radisys vMRF Wins TMC 2015 Communications Solutions Product of the Year Award
TMC has given Radisys a 2015 Communications Solutions Product of the Year Award for its Virtualized Media Resource Function (vMRF). - 09/02/2015

AT&T Provides List of Top 19 WebRTC Companies
The WebRTC Solutions Community is hopefully a place you have bookmarked as a vital resource of WebRTC news and insights. It also is a place where the word "community" is one we like to emphasize. With this as context, a recent blog by Edward Schmit, … - 09/02/2015

Google Chrome M45 WebRTC Release Highlights Update
Google's Chrome browser supports WebRTC, and hence is a force to be reckoned with when it comes to accelerating capabilities and fixing problems as WebRTC matures. So it is never a bad idea to check in and see what the good folks at Google are doing.… - 09/02/2015

Kandy Steps in to Provide Real Time Communications for TelePsych's MindMe
Users can turn to instant messaging, voice chat, or even video chat to connect with therapists at several different levels and it's all made available thanks to GENBAND's Kandy platform for Web-based real time communications (WebRTC). - 09/02/2015

Real Time Communications Ready to Meet Bitcoin Blockchain
Blockchain is a public and open distributed ledger accessible to all trading parties. Bitcoin uses blockchain to track the movement of individual pieces of (virtual) currency between buyers and sellers, but Wall Street is ramping up blockchain applic… - 09/02/2015

What Communications Do Millennials Really Want?
The 'next' generation has reached its destination. Those of us born between the 1980's and early 2000's are no longer the future - we are the now. No longer can we talk about what will need to be done when we become the dominating generation when mos… - 09/01/2015

The Worldwide Telecom API Market Has Big Gains in Store
The global telecom API market is set to make some pronounced gains. A new report from Transparency Market Research suggests that by 2022, the global API telecom market will reach $323.44 billion, and that's not all the report had to say. - 09/01/2015

International Calling: From Phoning Home to Stimulating Business
International phone calls started out as expensive and of poor quality. VoIP and real time communications (RTC) have transformed both the process and function of international communications into a much richer, more flexible and vibrant multimedia ex… - 09/01/2015

ADTRAN Embraces APIs
API used to be a term reserved only for the most esoteric conversations at tech companies. Now everybody and their brother is talking about APIs. And today communications networking company ADTRAN is telling its API story. - 08/31/2015

Gallup: The 'Internet Industry' Reaches New Heights in Perception
The "Internet industry" is a pretty broad term, sufficiently so that even a polling titan like Gallup doesn't go too closely into detail about just what it is, with some experts calling it anything related to the companies that either operate on or p… - 08/31/2015

Carousel to Provide ORU with Campus-Wide Wi-Fi
Oral Roberts University (ORU) in Oklahoma has moved one step more toward what is being called a "complete digital society." Unified communications provider Carousel Industries recently announced that it will partner with the university to install wir… - 08/31/2015

Real-Time Collaboration Eliminates Disjointed, Asynchronous Team Work Efforts
Increasingly, real-time, multichannel collaboration is necessary to stay in business. Employees need a way to communicate effectively with other workers, whether that person is on a different floor of the building or on the other side of the planet. … - 08/31/2015

The Philippines Rapidly Becoming a Global Mobile and Social Media Powerhouse
It's well known that the Asia-Pacific region is driving trends in mobility and associated applications and services, but several new studies single out the Philippines as a mobile technology leader within the area. In fact, the Philippines was recent… - 08/31/2015

Real Time Communications Week in Review: Education, Mobility, Telecommuting
For most households across the U.S. this week - it was back to school time. As kids head back into the school year, there have been reports of the increasing benefits new technologies are playing in the classroom. We also continue to hear about the a… - 08/29/2015

WebRTC Solutions Week in Review: Frozen Mountain, NetSapiens, VeriShow, Comcast
A number of companies released new products this week that deal directly with WebRTC. In the WebRTC Solutions weekend wrap-up, this piece will highlight the efforts of Frozen Mountain, NetSapiens, VeriShow, and Comcast. - 08/29/2015

Moasis Unveils Location-based Advertising Tool
Moasis has announced a location-based marketing tool for mobile advertising, dubbed Moasis for Advertisers. - 08/28/2015

WebRTC and Cloud RTC: Where Are We Headed?
Cloud RTC Platforms are cloud services that enable mobile and web developers to integrate communications into their applications with just a few lines of code. Through the use of REST APIs and SDKs Cloud RTC Platforms could enable developers to easil… - 08/28/2015

Comcast Using WebRTC for Live Streaming App
The utility of WebRTC continues to expand as the value of real-time sharing becomes apparent across a broad expanse of vertical markets including use in communications services for home as well as work. In fact, an interesting example here in the U.S… - 08/28/2015

How Mobility is Revolutionizing the Education Sector
A 2014 survey states that about 76 percent teachers state that mobile devices can enhance learning as they make content more engaging. Over the last few years, mobile learning has steadily gained ground and is set to become a permanent feature in sch… - 08/28/2015

VeriShow for Salesforce: Integration for Enhancing Customer Interactions
For frequent visitors to the WebRTC Solutions Community, it might seem sometimes that the only hotbed of WebRTC implementations is for enhancing contact centers. And, while this is not the case, the fact that in-browser multiple media real-time inter… - 08/27/2015

NetSapiens Releases Enhancements to SNAPsolution Including WebRTC Deployment
VoIP and Unified Communications (UC) solutions provider NetSapiens has a stated mission of enabling communication service providers (CSPs) to "join together as a collective force" to help drive positive outcomes for the industry as a whole. In fact, … - 08/27/2015

Stop Wasting Time Commuting; Today's Technologies Save You the Trouble
As the economy continues to recover from significant job losses, there's one thing that's not happy about the situation-the road, which is bogged down by the added traffic during commutes to and from work every day. If you already live in one of the … - 08/27/2015

Back to School: The Immersive Role of RTC in Higher Education
In the quest for real-time communications, we often think about the demand and benefits of receiving information the minute we need it. We want the answer to our product question instantly; we want to download the app and use it without delay; and we… - 08/27/2015

Big Data Analytics Set to Change Maintenance Services Models
"In line with the emerging trend of IoIT, manufacturing services are also evolving into a connected ecosystem supported by a single control centre," said Frost & Sullivan Industrial Automation and Process Control Senior Research Analyst Srikanth Shiv… - 08/27/2015

Sonitor Technologies Signs Deal to Bring its RTLS Solution to Australia and New Zealand
The availability of resources in healthcare facilities is extremely important, as knowing where an individual or piece of equipment is at any given time can be a matter of life and death. As with almost any industry, information and communications te… - 08/26/2015

Hyperconnected Internet of Things Driving New Wi-Fi Standards, Google & Intel Dreams
A lot of rah-rah this month is out around 802.11ah, the IEEE's latest standard to support machine to machine (M2M) communications. Based on a "down-clocking" of 802.11ac, the new spec is designed to support sensor networks, backhaul networks for sens… - 08/26/2015

Tele-medicine, M-Health and Tele-health Industries Set to Explode Over the Next Few Years
The advent of modern communications technologies is swiftly revolutionizing the healthcare industry. A recent study entitled "Push Telecommunications for Tele-Medicine (PTT) and M-Health: Market Shares, Strategy, and Forecasts, Worldwide, 2015 to 202… - 08/25/2015

WebRTC in Webinars is a Shaky Proposition
Those following the Web-based real time communications (WebRTC) market already know that there are a host of applications for this system. From conferencing to gaming to just connecting on the go, we've already seen a variety of new tools emerge in t… - 08/24/2015

Is WebRTC Ready to Go Mainstream?
Web Real Time Communication (WebRTC) is seeing widespread adoption, albeit in a quiet revolution. In the next two or three years millions of people will be using communications tools and applications powered by WebRTC in their daily lives. The experi… - 08/24/2015

Frozen Mountain Adds Screen Sharing to IceLink
Frozen Mountain has announced that it has added screen sharing to its IceLink WebRTC stack. - 08/24/2015

Real Time Communications Week in Review: Kandy, PubNub, Tractica
This week in real time communications world news, we got an eclectic mix of stories all highlighting the many markets #RTC is going to play a key role in going forward. Everything from education to healthcare and call centers. - 08/22/2015

WebRTC Solutions Week in Review: Ericsson, AT&T, Temasys, Deltapath
WebRTC Solutions news this week reaches into some avenues for learning such as WebRTC news sites, a developer lab AT&T is conducting to bring this new technology to the uninitiated, and product updates and releases from Temasys and Deltapath. - 08/22/2015

Deltapath Gateway Extends Collaboration Capabilities of Skype for Business
With all of the attention being paid to Microsoft's Skype for Business as the emerging 800 pound gorilla in the real-time unified communications and collaboration (UCC) market, attention also must be paid to those who are extending the utility of Sky… - 08/21/2015

Temasys Upgrades Its WebRTC Plugin for Safari and Internet Explorer
Temasys understands the true value of solutions that offer WebRTC communications and allow that kind of service quickly and easily to its users. To that end, the firm has just announced its latest release in the form of an upgrade to its WebRTC plugi… - 08/21/2015

PubNub Adds Real Time Communications Edge to 32-bit PIC Microcontrollers
Real time communications have been a part of operations for quite some time now, and plenty of people-and companies alike-are taking advantage of the new capability these systems represent. But PubNub is doing something just a little different: it's … - 08/20/2015

Is WebRTC a Magic Solution for Contact Center Success? The Answer is 'No'
By adding video to the mix, the level of personalization and customization of the support experience will skyrocket. While certainly not every interaction needs to be accompanied by video, for some - resetting a mobile phone, installing a new part on… - 08/20/2015

New App: Conquering Diabetes with Real Time Communications
Real time communications has made its way into the healthcare vertical as a way for patients and doctors to share vital information. New apps are taking on the task to connect patient data with doctors as it's recorded - making the outcomes even more… - 08/20/2015

Home Healthcare Tech & RTC: The Future Looks Bright
Health technologies is a market that is growing quickly today as more and more people seek the ability to connect and share data with medical professionals, remotely and in real time. The obvious benefits of reduced in-office visits and costs are cle… - 08/20/2015

The Pros and Cons of the Major IoT Communications Protocols
Real-time communications is a fundamental component of the Internet-of-Things (IoT). Without the ability to communicate with each other, the utility of IoT is greatly reduced. - 08/20/2015

Opening WebRTC to the World
Thanks to the good folks at Ericsson, the first version of the OpenWebRTC implementation, developed at Ericsson Research, as the name states is open source. And OpenWebRTC and Bowser were released publicly, and free, in October of 2014 to create trac… - 08/19/2015

Telecommuting on the Rise for US Workforce: Real Time Communications to Shine
Do you dream about working from home? About the ability to roll out of bed in your PJs an hour after your usual alarm clock goes off and just start your day from that point? - 08/19/2015

Smart Classroom Market to Have 12.5 Percent CAGR Through 2019
A recent industry report indicates that the digital classroom market could experience a 12.5 percent compound annual growth rate (CAGR) through the year 2019. - 08/19/2015

Setting the Stage for a Beacon Breakthrough
Due to the experimental nature of any new technology, beacon-enabled marketing initiatives may either thrill the customer or irritate them. Some practical advice for succeeding with retail's latest revolution. - 08/19/2015

Digium Delivers Mobile SDKs, Enables Rapid Real-time Development for Mobile Applications
Many of us have been waiting for the next wave of WebRTC to hit. While there are a number of WebRTC applications and a number of vendors have chosen WebRTC as part of their strategy, the explosive webification of communications has yet to happen. - 08/19/2015

Free AT&T DevLab Session to Introduce Coders to WebRTC
WebRTC is making waves in the telecommunications community with its universal nature and ease of use. Still, there are many developers who have not tried the new technology, so AT&T is offering its own coding workshop next week to provide a formal in… - 08/18/2015

Cheaper Computing Power Driving Need for Faster Software Development
In order to win the app race, developers are as much, if not more, the "customer" even before the first unit is purchased by an end user. It doesn't matter if you are launching the latest wearable for the consumer market or a home monitoring system, … - 08/18/2015

WebRTC Solutions Week in Review: Deutsche Telekom, Digium, Cisco, Ericsson
WebRTC Solutions news this week showed Deutsche Telekom's replacement of standard messaging app, Digium's new software development kits for Android and iOS, Cisco's attempt to reform WebRTC codecs, and the future of Ericsson's Connected Digger progra… - 08/15/2015

Real Time Communications Week in Review: GENBAND, Sonavation, Ericsson
The IoT has become a hot topic in so many industries today because of the innovation and promise it brings for a more advanced and streamlined future. While just about every 'thing' wants to get connected, some of the biggest markets making a splash … - 08/15/2015

AT&T Goes Live with WebRTC for Integrating Voice and Video into Browser Apps
AT&T is going full commercial with its WebRTC API for developers, who can now add real-time voice and video communication to their Web apps. - 08/14/2015

Cisco Project Thor Seeks Path to a Royalty-Free Video Codec
We thought everyone had put their guns back in their holsters when the community decided to support not one but two next generation codecs, Google's proprietary VP9 codec, and the industry standard H.265 (HEVC) codec, which is the successor to H.264 … - 08/14/2015

GENBAND, Wind River Demo Integrated vSBC, NFV Server Solution
Session border controllers are one of the first targets for telecommunications equipment suppliers as they work to virtualize network functions. GENBAND already offers a virtualized version of its SBC solutions. Today the company revealed it has expa… - 08/13/2015

Real-Time Communications Is More Than Just a Business Buzzword
If you have friends or family overseas, you probably already know why real-time communications is useful; functionality like chat or easy video conferencing can be a lifesaver for connecting with those far away efficiently. - 08/13/2015

Connected Cars & RTC Making Travel Safer
The Internet of Things (IoT) is an impossible technological advancement to ignore today. With just about everything and everyone connected and intelligently communicating, it was only a matter of time before things like driving in a car got a facelif… - 08/12/2015

Digium Releases SDKs for WebRTC and Messaging on iOS and Android
Huntsville, Alabama-based Digium, Inc., the Asterisk Company, has released its software development kits (SDKs) for Android and iOS for its Respoke platform with the stated objective of simplifying the process of adding live, in-app communications ca… - 08/12/2015

New Fingerprint Tech Unlocks the Internet of Things
To see what the future looks like, you need look no further than the latest "Mission Impossible" movie. The featured BMW muscle car unlocks by placing a palm flat against the driver side window, with the fingerprints immediate recognized. Hollywood u… - 08/11/2015

WebRTC: Eliminating Login to Video Chat
Even when a communication service is free, more often than not, it means you and the person you want to talk to need the same application. This requires installing it on your device and logging in every time you want to use it. Until now, it is an in… - 08/11/2015

Ericsson's Connected Digger Technology Could Revolutionize Construction Projects
Isil Yalcin, president of Ericsson North East Africa recently demonstrated what the company calls 'Connected Digger' technology. Through WebRTC and real-time video, this technology can be used in construction projects like the recent New Suez Canal e… - 08/11/2015

Deutsche Telekom Launches Messaging App in Albania
Jibe-which supports WebRTC in its application-has announced that Deutsche Telekom's subsidiary Telekom Albania has launched its own rich IP communications service backed by Jibe's IP Communications Cloud. - 08/11/2015

Apico to Offer Advanced Voice Communications Functionality
According to a new market report published by Transparency Market Research in July of this year, the global telecom API market is expected to reach $323.44 billion by 2022, with a CAGR of 23.6 percent from 2015 to 2022. A European startup, Apico, is … - 08/11/2015

IDC Research Shows Increased Popularity of Hybrid Cloud Systems
It would appear that enterprises have not only overcome their fears about the cloud, but are now favoring a multicloud approach by contracting with two or more cloud service providers. New research from IDC, as commissioned by XO Communications shows… - 08/11/2015

Ericsson Proposes Connected Digger for Suez Canal Project
Ericsson has demonstrated a concept "Connected Digger" powered by WebRTC, according to Daily News Egypt. - 08/10/2015

Coding with WebRTC API May Not be the Challenge Some Expect
Coding a website sounds like a tall order, doesn't it? It only sounds worse if someone decides that it's time to add in the power of Web-based real time communications (WebRTC). We all know that this tool can make a huge amount of difference to a com… - 08/10/2015

Rwanda In Midst of Tech Boom
Ever since its inception, the Internet has been touted as a way to spread information and connect all four corners of the world. But as most of the Western world, as well as Russia and China became thoroughly immersed in technology, other areas like … - 08/10/2015

WebRTC Solutions Week in Review: Sipwise, T-Labs, TokBox, NewVoiceMedia, Google
A partnership between Sipwise and T-Labs compliments product releases and bug fixes from TokBox, NewVoiceMedia, and Google in this week's WebRTC Solutions news. - 08/08/2015

Real Time Communications Week in Review: Mobiliya, BroadVision, Kandy
Real Time Communications are transforming the way we communicate and collaborate. But there is still a lot to improve upon and a brighter future, with even more real-time capabilities coming. This week, RTCWorld took a closer look at the ways WebRTC,… - 08/08/2015

Real-Time Mobile Messengers Can Benefit Company Operations
Manufacturing plants are places where a lot can go wrong. Multiple moving parts can result in production lines shutting down or fires occurring within a plant itself. In any case, a recent blog post points out, the addition of real-time mobile messen… - 08/07/2015

Datawatch and ICG Team Up on Election Issues Analytical Solution
Datawatch has made a name for itself thanks to its analytical solutions across a wide spectrum of markets. Now the firm has announced a partnership with ICG Solutions in order to provide people with real-time sentiment and issue analysis for the upco… - 08/07/2015

Adaptive Two-factor Authentication: An Easy Solution for CIOs?
Overall, NFC provides a solution that's even quicker than entering a simple user name and password. The CIO is then safe in the knowledge that their end points are covered, and the user is happy authenticating their way. - 08/07/2015

Web-based Collaboration Tools Are Shaking Up Traditional UC
Most of these new collaboration tools are powered by the WebRTC (Real-Time Communications) standard, and it means that users don't have to power up a special application to collaborate, but instead can do it from inside the browser. This use of Web-b… - 08/07/2015

Study Buddy: Tutoring Gets Real Time
Education technology is evolving in leaps and bounds today thanks to the ability to connect virtually, from a distance, across IP networks. More than just the ability to access a lecture online or remotely connect to a classroom, real time communicat… - 08/07/2015

Small Teams Leveraging Big Technologies: WebRTC, Cloud
In many ways we've taken cloud communications and WebRTC for granted, rarely stopping to appreciate that we can now get more reliable, more flexible, and cheaper phone service and call center services through broadband, services that would have requi… - 08/07/2015

NewVoiceMedia launches ContactWorld QuickStart for SMBs
For members of the WebRTC Solutions Community it will not come as a surprise that contact centers continue to be the low-hanging fruit for WebRTC-based new services. An example of this is the announcement from cloud-based customer experience solution… - 08/06/2015

API Security: A New Concern at the C-Level
From chief security officers to chief information security officers and beyond, the C-level has a lot to think about in the course of its workday. A new report from Akana suggests that there's one big new concern for the C-level, and that's applicati… - 08/06/2015

Got a Service? APIs Required
Examples are the best sales tool for developers, as it provides them with a clear way to understand API functions and how they can be incorporated into larger projects. Marketing materials and specifications are well and good, but they don't provide … - 08/06/2015

Sipwise and T-Labs WebRTC Platform Partnership: RTC:engine Ready for Market
If you are not aware of Austrian software manufacturer Sipwise and Deutsche Telekom's T-Labs collaboration the WebRTC-based RTC:engine, you may wish to check in on what the partners have been up to recently. Not only have they concluded a cooperation… - 08/05/2015

How Technologies of Today are Transforming the Workplaces of Tomorrow
Unless you have been living under a rock, you know pretty well how workplaces have evolved. From being chained to their workstations to working on the go, this generation is the age of the mobile office. People work from practically everywhere these … - 08/05/2015

WebRTC Specialist ToxBox Introduces Session Diagnostic Tool
In many ways WebRTC is still in its early maturation stages. The level of innovation across the emerging WebRTC ecosystems continues to accelerate, and is proving to be a great thing to watch. A recent example of this comes with the introduction by T… - 08/05/2015

The 'Chime-In Component': Making Remote Team Collaboration Thrive
Not surprising, humans were pre-wired for interactive relationships. While technology can address collaboration needs of remote employees, management should prioritize regular in-person gatherings. Studies show employee satisfaction, team collaborati… - 08/03/2015

Google Has a Fix for WebRTC VPN-related Privacy Issue
It is always nice to report some good news and this is one of those instances. For those of you who may remember, a few weeks ago there was a major uproar about the revelation that the New York Times site could leverage WebRTC to track the private IP… - 08/03/2015

WebRTC Solutions Week in Review: Avaya, Bitphone, NTT Communication, FreeConference
WebRTC Solutions news this week covers Avaya's new product for emergency responders, Bitphone's pay-as-you-go phone plans, NTT Communication's addition of speech recognition to its API, and FreeConference's work to lower calling costs in the U.K. - 08/01/2015

Real Time Communications Week in Review: Connected Cars, Remote Workforce, Smart Messaging
Real Time Communications are about far more than just the ability to check-in and communicate with people in a prompt manner-they now also make it possible for machines to communicate and function more efficiently and are even changing how we work an… - 08/01/2015

Enhancing Gaming with RTC
Adobe's Flash technology, once a necessity in the web world, is at a tipping point. Developers are frustrated at a closed system and near-weekly security updates, along with no support on Apple platforms. The move is on to migrate to "pure" HTML 5 im… - 07/31/2015

Wheelings & Dealings: Twilio's 'Unicorn' Funding Round Worth $130 Million
Twilio said that a Series E funding round back in April, which catapulted it into the "Billion Dollar Unicorn" club, totaled more than originally thought. While reports pegged the investment to be around $100 million, it actually came in around $130 … - 07/31/2015

Cloud Revenue Numbers Show Exponential Market Growth with No Signs of Slowing
That cloud computing has become a disruptive and pervasive part of the technology world is no surprise these days. The cloud impacts most aspects of technology and is certainly playing a significant role when it comes to delivering real-time communic… - 07/31/2015

Wind River Virtualizes the Internet of Things
Wind River has announced a new real-time virtualization solution for VxWorks Real Time Operating System (RTOS) to make Internet of Things (IoT) technology safer. - 07/30/2015

Global Broadband Access Market to Approach $12 Billion Mark in Four Years
While we routinely look at a host of new technologies every day that depend on the Web-cloud technologies, most anything hosted, and so on-there's a certain technology that underpins a lot of these: broadband access. Bandwidth is the fuel that keeps … - 07/30/2015

Bitphone: Enabling Global Calling with WebRTC and Bitcoin
What happens when you combine two hot new technologies? The team at SolidCloud has combined WebRTC and Bitcoin to build a new service, dubbed Bitphone. I spent some time talking with Michael Lauricella about the concept and the technology. - 07/29/2015

Connected Companies & the New Remote Workforce
I entered the workforce in 2005, fresh out of college, and ready for the world. Lucky for me, this was before the economy tanked and at a time when communications technology was really starting to transform the workplace. - 07/29/2015

FreeConference.co.uk Replaces 0844 with 033 to Provide Free Conference Calling
The company announced that its original free conference calling service, appropriately named FreeConference, has been joined by a new dial-in number in the UK using the 03 numbers. These are numbers which are being promoted as being a more affordable… - 07/29/2015

NTT Communications Offers Speech-recognition API for Multiple Browsers at No Charge
When it comes to service providers leveraging WebRTC, there can be little doubt that Japan's NTT Communications (NTT Com) is at the forefront. As has been documented over the past several months, NTT Com has been aggressively developing and marketing… - 07/28/2015

T-Mobile Brings Android SMS Capabilities on Par with iMessage via Advanced Messaging
Wireless network operator T-Mobile has brought the first major improvement to text messaging in quite some time with the launch of Advanced Messaging. This new service utilizes the Rich Communications Services (RCS) standard to enable richer features… - 07/28/2015

Connected Cars Offer a New Realm in Real-Time Communications
The next wave in real-time communications is the connected car. We've already seen the commercials for the line of Chevy offerings - a hot spot on wheels, giving you access to everything online regardless of your location. But as the connected car ga… - 07/28/2015

BitPhone Allows For Cheap Calls Paid For By Digital Currency
When it comes to the always on, WebRTC world, there are a couple of ways people are attempting to stay sane. One of the best ways people can accomplish this is taking great advantage of what being entirely online can mean to both the business world a… - 07/28/2015

TokBox Pushing Real-time Communications for Educational Platforms
Whenever a new technology threatens existing models, generally there is a backlash from the individuals and institutions propping that model: no matter how innovative the new technology is. If it is disruptive enough and their base migrates to this n… - 07/28/2015

Strategies for Staying Sane in an Always-on, RTC World
Downtime for employees outside the workplace may be enforced by computer rule-sets and AIs in the future, because psychologists say everyone needs time to be able to mentally relax and process information subconsciously without other distractions. - 07/28/2015

The Benefits of Integrated Communication - Email, SMS and OTT
As mobile usage continues to permeate society with a staggering 85 percent penetration rate amongst Generation Y alone, according to Nielsen, these platforms can provide serious value when communicating with the world. Below, we will take an opportun… - 07/27/2015

Real-time Multimedia Coming to 911 Call in New Jersey Township
The development of information and communications technologies has introduced new ways for 911 emergency centers to start receiving information. Text-to-911 is a step in the right direction, but Avaya has created a solution that is going to take this… - 07/27/2015

Webtorials Discusses the State of the WebRTC Market in New Report
The Web-based real time communications (WebRTC) market can be a strange place. There are so many new advancements coming out that it's hard to keep track of the impact that the slightly less recent developments actually had. Worse, by the time system… - 07/27/2015

Partnership to Bring Real-Time Travel Planning, Mobile Ticketing to American Mass Transit
Earlier today, Bytemark, Inc., a mobile ticketing service provider, and HaCon, a developer of transit-related software solutions, announced they would be entering into a partnership in North America aiming to "deliver powerful new IT capabilities for… - 07/27/2015

WebRTC Solutions Week in Review: Frozen Mountain, Kurento, ACS, Acision
The lesson readers can learn from this week's WebRTC Solutions news is that videoconferencing may be easier than you think. With a report from Talk Business and product releases and updates from Frozen Mountain, Kurento, and ACS and Acision, there is… - 07/25/2015

High Growth Areas in Real Time Communications Worth a Look
The evolution of technology is one of the most fascinating things to watch in the last 20 years. While some would argue that we've damaged our planet more in the last 50 years than in all of history, others would suggest that the advancements being m… - 07/24/2015

GENBAND Showing Off Smart Office
GENBAND's Smart Office is unique in that it's based around the emerging WebRTC standard, allowing for videoconferencing in supported web browsers without having to install any other software. This means that Smart Office can support tablets and smart… - 07/24/2015

KMS v6.0 is Going into Production
There is news from Kurento that its Media Server v 6.0 (KMS v6.0) after a bit of a gestation period is going into production. As Kurento notes in making the announcement to its community, the new release is in reaction to input from community members… - 07/23/2015

Redbooth Makes Collaboration Simpler with Consolidation
The Swiss army knife has long been a valued tool for its ability to bring several different tools together in a package that can be slipped into a pocket. Redbooth looks to do much the same thing for collaboration, bringing out a virtual workspace th… - 07/23/2015

ACS Partners with Acision to Enhance WhichApp with WebRTC
Asset Consulting Services (ACS) is known for its development of the WhichApp real-time messaging mobile app. More than 700,000 people have used the service to send private messages, and with the release of WhichApp Now in May 2015, those users have h… - 07/22/2015

Videoconferencing on a Mobile Device is Easier Than You May Think
Reese's Peanut Butter Cups had a slogan back in the 1980s that declared the combined forces of chocolate and peanut butter contained therein to be "two great tastes that taste great together." Videoconferencing and mobile devices are two such "tastes… - 07/22/2015

Study Looks at the State of Telecom in the Caribbean
In terms of fixed-line telephone density, Haiti scored the lowest among Caribbean countries, according to a study by ICT Pulse, with only 4 subscriptions per 100 inhabitants. It was little better with mobile connectivity, with only 64 subscriptions p… - 07/22/2015

UC Legal Issues Not Taken Seriously Enough
Enterprises are pushing ahead with unified communications platforms as a way to save money and improve their real-time communications infrastructure, but how many are considering the security and legal implications of these deployments? - 07/22/2015

Frozen Mountain Adds Real-Time Data Streaming to IceLink Following Best WebRTC Tool 2015 Award
Langley, British Columbia-based Frozen Mountain, creators of IceLink, a cross-browser WebRTC stack, has announced enhancements to IceLink that enable it to go beyond audio/video conferencing to support all forms of data transmission including text ch… - 07/21/2015

NTT Communications Turns to the Cloud for Japanese Language Study
Learning Japanese is regarded as one of the most difficult linguistic endeavors, seconded perhaps only by Chinese (Mandarin or Cantonese), Korean or Arabic. Together, these languages form a list that Effective Language Learning describes as "language… - 07/21/2015

GENBAND Keynote at DevCon5 Will Illustrate Benefits of the Real-Time Communications Platform
Over the years, additional communications and collaborations features were added to the enterprise in a rather piecemeal approach. Internal messaging, for example, may have come as a standalone feature, and it's entirely separate from mobile messagin… - 07/21/2015

Strategy Analytics: A Big Jump Ahead for Dual-SIM Smartphones
Having a second subscriber identity module (SIM) card in a smartphone may not seem like a high priority, but for some users, it's absolutely vital. This is particularly true given the increasingly mobile workforce, and it's reflected in the results o… - 07/20/2015

Put More Punch in the Mobile Workforce with Logitech Collaboration Program
The mobile workforce may be one of the most powerful tools to come along in a long time, but like most any powerful tool, it can also be very dangerous for companies to use. If used incorrectly, the mobile workforce can fall apart into a morass of sh… - 07/20/2015

More Businesses Embracing OTT VoIP to Create Office of the Future
OTT communications involve making calls over the Internet without paying someone for dedicated telephony lines. In fact, when users tap OTT applications in public Wifi hotspots, for example, the cost to the caller is zero. While this may be irritatin… - 07/20/2015

Gamification Goes Beyond Advertising
Gamification is also seen as a way to get employees engaged in skill building, training, and operational requirements. Walmart uses games as a safety training tool to keep employees aware and to help them remember safety information. Google has gamif… - 07/20/2015

WebRTC Solutions Week in Review: TokBox, Deloitte Digital, Research and Markets, Drum
WebRTC Solutions news this week shows off industry reports from TokBox and Deloitte Digital as well as Research and Markets. Drum also makes a showing with its latest cloud-based Web meetings conferencing platform. - 07/18/2015

Real Time Communications Week in Review: Acticall, Sitel, CallMiner
Real Time Communications (RTC) made lots of headlines this week as more and more users across the globe come to except greater from their communications applications and services. - 07/18/2015

WebRTC Use by New York Times Creates Privacy Hubbub
Just in case you missed all of the commotion this week, WebRTC was placed right at the center of an interesting privacy problem as a result of its use by the venerable New York Times (NYT) on its Nytime.com website to track the private IP address of … - 07/17/2015

Startup appear.in Leverages WebRTC for Video Chat App
Startup appear.in uses WebRTC to create innovative video chat application. - 07/17/2015

Drum's ShareAnywhere Beats the WebRTC Drum
You may not know them, but U.K.-based Drum (with the catchy URL www.thisisdrum.com) is making some noise in the web meetings area with its new product ShareAnywhere. A division of telecoms software solutions provider NetDev Limited, Drum's ShareAnywh… - 07/16/2015

Mobile Subscriptions in the Latin American Market Push a Billion by 2020
Mobile devices in general are changing large portions of the world as we know it. This is a phenomenon not limited to North America, meanwhile, as Europe, Asia, and much of the rest of the world gets in as well. A new report from Pyramid Research, me… - 07/16/2015

WebRTC and Cloud RTC Platforms Report Predicts Growth, but Raises Questions
It is always interesting when new research reports are published to get some perspective on what industry analysts are looking at and thinking about. This is especially true in emerging market sectors. Thus, it was with more than mild interest that I… - 07/16/2015

Everyone is Pushing Open and Ubiquitous Web Environments - But How Far?
Two events this week served to underline the fact that the world is rushing to more open web environments, but the big fight may be for the last 10 to 20 percent of "openness" among vendor solutions, even as the fight to flush out legacy technology c… - 07/16/2015

A 360-Degree Customer View Helps Keep Customers from Attraction to Retention
Fast-forward to day, and companies trying to stand out from the competition are taking a 360-degree customer approach: that is, company representatives who communicate with a customer in any media channel can see the customer's entire history at a gl… - 07/16/2015

Foxtons Adopts CallMiner Interaction Analytics
CallMiner recently announced that it has begun to provide Foxtons, a London-based real estate agency, with its Eureka and EurekaLive interaction analytics software. - 07/15/2015

Live In-App Support Ties the Customer Experience into an Omnichannel Package
During the last decade, companies struggled to prove to their customers that they were "multichannel." They offered a number of ways for customers to communicate with them: beyond telephone, there was e-mail, Web forms, chat, fax and self-help option… - 07/15/2015

Advancements in WebRTC Create Opportunities for Expanded RTC
The good news is that real-time communications took a special turn with the introduction of WebRTC, a technology protocol that eliminates the need for that plug-in or that added software that enables the direct video connection to support communicati… - 07/15/2015

TokBox, Deloitte Report Highlights Ways Videoconferencing is Transforming Business
Videoconferencing technology doesn't just mean video chats; it is opening up whole new ways to do business, according to a report issued by TokBox and Deloitte Digital. - 07/15/2015

Acticall's Acquisition of Sitel Will Revolutionize Worldwide Customer Care
There's no question that the customer service industry has changed dramatically over the last few years with social media, more people having mobile devices and being connected to the Internet, and the worldwide borders that once separated brands and… - 07/14/2015

Convo Lends New Firepower to the Mobile Workforce
The mobile workforce can be a wonderful thing. Allowing employees to work remotely can keep headquarters' costs down, and can give workers the chance to insert life's necessities-from waiting for the repairman to going to the bank-into a workday with… - 07/14/2015

Travtus Advantage Helps Urban American Management Keep Maintenance Running Smoothly
Urban American Management, a firm focused on owning and operating multi-family residential buildings throughout the New York area, may have a way to make the process of apartment repairs a lot simpler in the form of a new mobile app and software syst… - 07/14/2015

Evolution of Media Transcoding in the Network
Over the next five years, we expect to see a rapid roll-out of VoLTE, VoWi-Fi and WebRTC services. VoLTE services that leverage AMR Wideband audio codecs are predicted to become increasingly widespread through 2015 as operators and device manufacture… - 07/14/2015

Why Offline Can Be as Sexy as Online: Not Just A More Productive Ride at 20,000 Feet!
Productivity during the rest of work day is going to be trickier. Always-on, threaded/recorded IM communication for workgroups is all the rage, but managers and employees are going to have to balance out how many active threads/projects and participa… - 07/13/2015

appear.in, Google to Push for WebRTC Development on Android and iOS
One of the first startups on the WebRTC scene was appear.in with its application that now allows for free video-based conversations between up to eight people at once. Google has long supported its project and is now urging the company to create tuto… - 07/13/2015

WebRTC in the Enterprise: Coming Along
Often when I talk to enterprises about WebRTC, I find that they have either not heard of it or think it does not apply to them. However, WebRTC is rapidly making its way into the enterprise, not as a stand-alone offer, but as part of the next generat… - 07/13/2015

Real Time Communications Week in Review: GENBAND, Kandy, Juniper
Communications happening in real-time are now a necessity both on a businesses and consumer level. The ability to communicate and operate in the present has everyone interested in RTC. - 07/11/2015

WebRTC Solutions Week in Review: Comcast, Mozilla, TeamFON, Everything Voice, Unify
In this week's roundup of WebRTC Solutions news, Comcast made a showing with its new iOS/Android app Xfinity Share, Mozilla added even more content sharing features to the latest release of Firefox, TeamFON released its Web Meeting hosted videoconfer… - 07/11/2015

From SIP Trunking to SBC as a Service
Consider the issues of operating a stand-alone SBC. You have to either buy a dedicated appliance or, as more often the case these days, find space on a server to run a virtualized instance of a SBC. The former approach is going to be more expensive, … - 07/10/2015

Microsoft's Hybrid Vision of the Cloud Offers Realistic Path to Adoption
It's not a secret that Microsoft has been steadily moving toward a cloud services model and away from the traditional enterprise software model that made the company what it is today. Redmond has increasingly been putting more development efforts int… - 07/10/2015

Old School On-Premises PBX Systems No Longer a Practical Capital Expenditure
There once was a time in the technology world when purchasing equipment and software was a no-brainer. Capital expenditures were a solid investment, one that would reap many years of benefits, support and dependable performance in return. - 07/09/2015

TeamFON Releases Web Meeting Hosted Videoconferencing Platform
Cloud-based telephone system provider TeamFON recently announced the launch of its new, browser-based videoconferencing software, Web Meeting. - 07/09/2015

The Tech That's Changing Restaurants as We Know Them
Imagine a world where when a restaurant opens up, it's sold out for the entire month in just hours, or where every restaurant has automated tables that don't require wait staff. That's the present and future of restaurant reservation systems, thanks … - 07/09/2015

Everything Voice Adopts Unify Circuit UC
It may sound counter-intuitive, but even unified communications (UC) service providers sometimes need to collaborate with third parties to bring communications to their own employees. A recent example involves Everything Voice, a small- and medium-si… - 07/09/2015

Cast Your Vote: Kandy Throwdown Challenges App Developers to Sweeten Offerings with RTC
App developers want their solutions to be brilliant, problem-solving, and immediately applicable. With GENBAND's Kandy Platform-as-a-Service (PaaS) every developer gets that chance. In other words, fixing real life problems the way they were meant to… - 07/09/2015

New Math for the All Software Real Time Communications World
When you add everything up, WebRTC as a service is a much more cost-effective option than a proprietary solution. There's little to no upfront costs for licensing and installation and no bill for annual maintenance. About the only complexity to prici… - 07/09/2015

GENBAND Lands Silver-Level Rank in BT Group PLC Forum
GENBAND has been a busy outfit lately, particularly as awards go. It's been on the CNBC Disruptor 50 list, and its products, particularly Kandy, take home awards show produce with an almost frightening efficiency. One more award has recently come GEN… - 07/08/2015

Juniper Research: Email Has One Year Left Before Instant Messaging Overtakes It
For most workers, a day usually starts with email, checking on all the messages that came in while he or she was away from the office. But that may not be the case much longer, if a report from Juniper Research comes to fruition. The reports suggest … - 07/07/2015

Can Your BYOD Policy Evolve to Support Real-Time Communications?
This approach helps your IT department ensure they aren't created a security nightmare in the quest for hardware freedom. With Vonage as a proven real-time communications partner, for instance, the flexibility employees want in the field is assured, … - 07/07/2015

Can Real-Time Communications Save Print Media?
The goal in any real-time communications experience is to provide the user with the technology needed to meet the immediate need. If you can do the same in print media - it will not die. Is the demand strong enough to move this direction at a higher … - 07/06/2015

Mozilla Adds WebRTC, More Collaboration and Personalization with Firefox 39 Release
Mozilla has unveiled version 39 of Firefox with a number of noteworthy updates, including a social media sharing capability enabled through WebRTC. The latest version also improves personalization and includes a number of additional new features desi… - 07/06/2015

SIP Trunking Services Gaining Momentum as Part of the Managed Infrastructure Movement
Infonetics also finds that SIP trunking is being offered alongside hosted PBX and UC solutions as both enterprise and service providers look for hybrid communication offerings for their own usage as well as to offer to customers and subscribers. The … - 07/06/2015

Share Live Streams on TV with Comcast's Xfinity App
It may have gone undetected, and in case you missed it, Comcast recently announced a new feature in the form of an iOS and Android app called Xfinity Share. Essentially, the app allows Comcast's customers to send a live stream from their mobile devic… - 07/06/2015

WebRTC Solutions Week in Review: New WebRTC Apps, Microsoft Edge, Unify cPaaS
This week in WebRTC Solutions news, TMC showed its love for the growing, new Web-based real-time communications technology while also reporting on the spread of related apps, support for that technology in the coming Microsoft Edge browser, and the n… - 07/03/2015

Real Time Communications Week in Review: D-Smart, TelmedIQ, GENBAND
The fireworks this week won't just be found on the ball fields and parks of the United States going into the Fourth of July weekend, oh no. We've got plenty of fireworks waiting in the real time communications market as well, evidenced nicely by the … - 07/03/2015

3CX WebMeeting is Completely WebRTC Based
An example of the importance of WebRTC to enabling a real-time rich, media-interactions world comes with the announcement from London that 3CX, developers of the popular next generation software-based PBX 3CX Phone System for Windows, is releasing 2C… - 07/02/2015

KandyMobile Hacks and Snacks at Citrix Connect
The most recent installment on the KandyMobile tour, a stop in Santa Barbara, CA, brought the Kandy.io team to a one-day featured event during Citrix Connect. Designed by Citrix, the American multinational software company, Citrix Connect was a week-… - 07/02/2015

TEGNA Invests in Video Caller Television Company
No matter what your views are, there is probably a radio talk show that brings the same like-minded people together. Whether you are a conservative, liberal, food lover or believe in extraterrestrials, the shows attract audiences that are passionate.… - 07/02/2015

Rumors of the Death of the Desktop Phone Continue to be Exaggerated
Why hasn't the desktop phone disappeared into oblivion? Many businesses have specific requirements for providing voice while cellular infrastructure, even if supplemented by WiFi, has its own limitations unless greatly supplemented. - 07/02/2015

Unify Brings cPaaS Solution to Developers to Add WebRTC Services
For those who liked the Circuit software-as-a-service (SaaS) system, Unify has a plan to take it one step further with a new collaborative platform-as-a-service (cPaaS) system. Based on the Circuit system, the Unify version lets users create extensio… - 07/01/2015

WebRTC and Microsoft Edge
An item of interest to our WebRTC Solutions Community members that is worth a look is a recent posting from some of the most experienced WebRTC folks around at &yet. Their most recent contribution to the cause comes in the form of some advice regardi… - 07/01/2015

BYOD Policies Are a Necessity as Enterprise Mobility Grows at Astounding Rate
Mobility is the name of the game in technology in 2015 and bring-your-own-device (BYOD) factors prominently into the trend. The phenomena of employees using their own devices to do work, whether remotely or on corporate premises, is no longer up for … - 07/01/2015

WebRTC Apps are Expanding Fast, Including Hybrids
Members of the WebRTC Solutions Community are no doubt getting accustomed to the fact that I am an unabashed and unrepentant fan of the technology. Closing in on almost 40 years of communications and computing industry experience, I firmly believe th… - 06/30/2015

Are RCS and VoLTE in a Race to the Bottom While OTT Rises to the Top?
Rich Communication Services (RCS) offer subscribers an innovative set of features designed to enhance the capabilities of SMS and MMS technologies. Some of the main features that RCS offers include; - 06/30/2015

The Evolution from UC to RTC - and Back Again
Unified communications (UC) continues to evolve, with real-time communication (RTC) appearing to be the latest concept that will be adopted and rolled into UC's all-encompassing umbrella. The latest challenge/conquest for UC is the threaded messaging… - 06/30/2015

OrecX and GENBAND Team Up for Call Recording in Nuvia Cloud UC
Call recording is a critical element for communications - especially in the business landscape. Not only do recorded calls offer legal security, but they can also be used to help with training and to ensure operations are functioning optimally. - 06/29/2015

CGH Medical Center Adopts TelmedIQ Secure Messaging
The CGH Medical Center has operated in Northern Illinois for more than 100 years. It recently chose to upgrade its communications platform and picked TelmedIQ to secure that transition. - 06/29/2015

Arkansas Electric Chooses OnPage for Managing On-Call IT Staff
Onset Technologies recently announced that Arkansas Electric had selected its OnPage messaging solution for its IT staff to use for on-call support. The decision follows an extensive evaluation process where the utility company examined and evaluated… - 06/29/2015

D-Smart Taps Broadpeak umbrellaCDN to Help Smooth Out Live Video Consumption Traffic
There's no doubt that streaming video is huge these days. Just look at the sheer number of competitors in the field, from Netflix to YouTube, and the picture becomes very clear. For Turkish direct-to-home (DTH) provider D-Smart, making the bandwidth … - 06/29/2015

Development and Innovation Are Main Benefits of Kandy
TMC Group editorial director Erik Linask got a chance to speak to Dr. Natasha Tamaskar, VP and head of cloud strategy at GENBAND, earlier this month at Cloud Expo New York 2015. Tamaskar said that as the comfort level of PaaS customers and users grow… - 06/29/2015

Hit an Online Conference in Your Jammies? You're Not Alone.
The study found that 21 percent of Americans-the study also covered Australians, Canadians, Europeans and New Zealanders-had attended a videoconference wearing a professional top and pajama pants. Meanwhile, 17 percent of people worldwide had actuall… - 06/29/2015

Are You Ready for WebRTC in Your Contact Center?
Taking it to this level requires strategy and intentional activities, however. You can't just launch a WebRTC initiative and expect it to meet the needs of your organization or your consumer base. Take a step back and evaluate where the technology ca… - 06/29/2015

Real Time Communications Week in Review: GENBAND, Kandy, Quobis
Real time communications is no longer a new term in the market. Communications that are happening in real-time have become a necessity for businesses and consumers alike. Nothing compares to being able to communicate and operate in the present. The t… - 06/27/2015

WebRTC Solutions Week in Review: TADHack, IMTC SuperOp!, W3C ORTC
This week's WebRTC Solutions news focuses primarily on two recent industry events, the Telecom Application Development Hackathon (TADHack) and International Multimedia Telecommunications Consortium (IMTC) SuperOp!, alongside some updates from TMC abo… - 06/27/2015

Can OTT Make Money for Service Providers?
Over-the-top (OTT) services have been viewed as the enemy to carriers, disrupting customer relationships and destroying SMS text messaging and voice revenues without providing a penny in return. Carriers now face a choice of standing passively and co… - 06/25/2015

W3C ORTC Updates
Thanks to reader suggestions, while we understand that many of you are not part of the W3C WebRTC Working Group, we are aware of interest in that group's important work, so periodically we check in to see what's up. We obviously encourage everyone to… - 06/24/2015

IMTC SuperOp! 2015 Unified Communications Interoperability Testing Event Successes
The International Multimedia Telecommunications Consortium (IMTC) SuperOp! 2015 event that took place in Porto, Portugal, was the place for the telecoms industry to stress test interoperability. - 06/24/2015

GENBAND Wins Customer Service Award on Strength of Support Program
GENBAND recently won the gold-level of the 2015 Gartner & 1to1 Media Customer Experience Award in the Customer Experience Transformation category. The company received the recognition after making changes to GENBANDCare, its customer support program.… - 06/24/2015

Location Services, Mobile Apps and Personalization: Digital Transformation of the Customer Experience
According to the KPCB Internet Trends Report 2015, the number of mobile phone users in the world over is 5.2 billion, with around 40 percent being smartphone users. With tablet computers also commonplace and wearable devices along with the Internet o… - 06/24/2015

Aragon Research Names Kandy 2015 Hot Vendor
It's almost a bigger surprise to hear that GENBAND's Kandy system didn't win some kind of award or land on someone's best-of list. Indeed, it's recently found itself on a whole new list, as Aragon Research put Kandy on its 2015 Hot Vendor list in the… - 06/24/2015

The Subtle Ad Lure of Geofilter Digital Stickers
Location-based services have typically made money through digital coupons for checking in at the local restaurant and tourist attractions. Everyone loves a bargain and business owners love ways they can boost attendance and sales with unique offers. … - 06/24/2015

Will There Be Ads in Our Real Time Communications Future?
The cost of running real-time communications solutions is far less in most cases than traditional calling and messaging architectures, but it isn't free and real-time communications providers are not running their operations as charity. There needs t… - 06/24/2015

Dialogic Announces Four Winners of TADHack 2015
Winners of TADHack that used Dialogic PowerMedia XMS platform and WebRTC solutions announced. - 06/23/2015

Giving Application Developers Access to Telco Networks Will Create Business Opportunities
Hundreds of millions of people texting for free with WhatsApp, or using Facebook's messaging system, show that one-to-one communication is moving to the internet and that telecommunications and the web platform are converging. One of the motivations … - 06/23/2015

TADHack Carries On, Producing Several New Apps with the Bandwidth App Platform
Just recently, we got a look at the TADHack-mini event in London, and how several exciting new advances came out of the event. It was easy to think that pretty much everything that could be done with Web-based real time communications (WebRTC) had al… - 06/23/2015

Will Wi-Fi Finally Put Cable Into the Mobility Business?
Cable has had an on-again, off-again relationship with mobility over the past decade or so. At first, cable providers were teaming up with cellular companies, with Sprint an early favorite because of its big plans with WiMax. But WiMax died, leaving … - 06/23/2015

GENBAND's Kandy Adds Another Ecosystem Partner in moBack
For those not familiar with the name, moBack is a mobile backend-as-a-service (MBaaS) platform designed to give its users the means to develop and release apps for both mobile and the Web faster and with less expense - two critical metrics for just a… - 06/23/2015

Quobis CEO Offers Update on WebRTC SIPPO Solution, Its Work with GENBAND
SIPPO is a WebRTC application controller deployed by service providers to support business services. It controls the identity of users, managing security and authentication; provides an abstraction layer; does notifications to wake up devices; and al… - 06/22/2015

When Will Ad Sponsored Communications Services Take Off?
Over the years, there have been a number of proposals for ad-sponsored communications services. Get free phone calls or Internet for the price of having to listen to or see a brief ad before you can go do your business. The problem has been trying to… - 06/22/2015

WebRTC Solutions Week in Review: Hang w/, Polycom, VoltDelta, Oracle, Hello Pizza
A handful of product releases from Hang w/ and Polycom, a partnership between VoltDelta and Oracle, and a project called Hello Pizza all highlight the past week of WebRTC-related news. - 06/20/2015

Real Time Communications Week in Review: GENBAND, Polycom, Vyopta
The weekend is upon us once again, and we look back at a week stuffed full of news in the field of real time communications. There was plenty going on, with news coming in from the testing labs to the front lines of business. With that-and a weekend'… - 06/20/2015

Vyopta vAnalytics Monitors Video Calls in Real Time
Video and Web analytics company Vyopta has announced that it is expanding its vAnalytics product to cover video calls. - 06/18/2015

Peer5's New System Means 20 Times the Server Power with WebRTC
It's likely that Peer5's system will prove popular with content providers eager to get hands on more bandwidth quickly, and the more bandwidth is available, the larger audiences can get, a development that will help streaming video build. It may not … - 06/18/2015

Hello Pizza Takes a Great Food and Makes it a Language Learning Experience using WebRTC
Brazilian language program uses WebRTC to train students by taking orders from Los Angels pizza restaurant. - 06/18/2015

Latin American OTT Market Dominated by the Young
The over-the-top (OTT) market has already been a cause for some alarm on several fronts, as more traditional service providers find it difficult to compete with the array of services often offering more and charging less than the traditional services… - 06/18/2015

Hang w/ Now Supports Broadcasting Via Web Browser
The way in which individuals and businesses create video ranges from mobile handhelds to commercial-grade, purpose-built cameras. For basic video feeds, though, it does not get much easier than producing video straight from a webcam. - 06/17/2015

What Does Real-Time Communications Mean for the Telco?
In the realm of communications, we've long assumed that the traditional telco would always play a role. They allowed for the provision of real-time communications and dominated an industry for years. But advancements in technology over the last two d… - 06/17/2015

Polycom Amps up Real-Time Collaboration and User Experiences with Three New Solutions
It may sound a bit archaic, but when you think about it, the conference room quality speakerphone was the first real-time collaboration tool designed for business. Thus, it probably is no surprise that from its roots as the dominant player in the ent… - 06/16/2015

Polycom Introduces RealPresence Web Suite, A Slew of New Upgrades
It was a big week for Polycom, as the company showed off not only a completely new tool but also a set of upgrades for some previous releases. The combined force of its new RealPresence Web Suite and its array of new updates gave Polycom users plenty… - 06/16/2015

VoltDelta Integrates with Oracle Service Cloud for Multichannel WebRTC Communications
Integration of Oracle Service Cloud with VoltData's contact center on-demand infrastructure leverages WebRTC. - 06/16/2015

GENBAND Nets Pipeline Innovation Award for NFV Work
It would almost seem that, under some perspectives, NFV and real time communications could be almost complementary, with NFV making it even easier to put real time communications into place, allowing savings not only on the installation but also in t… - 06/16/2015

GENBAND's Kandy Throw Down Invites Developers to Put Their Best RTC App Forward
Companies today are using real-time communications (RTC) to add an extra layer of customer experience to their Web sites and mobile Web sites. Customers today, faced with a variety of options when it comes to product and services, are becoming more a… - 06/16/2015

TenCate Geosynthetics Americas Simplifies Global Training With Translate Your World
Training new people in a company is never really easy; there's always a learning curve involved that prevents someone from grasping the realities of a new company immediately. Sometimes these curves are larger or longer than others depending on the l… - 06/15/2015

The Ottawa Kandy Hackathon: Much More Than a Competition
The hackathon was doubly successful. Not only did we see employees perpetuate a culture of innovation but also the Kandy platform's ease of use. The event stood as further evidence of GENBAND's constant state of progression and not-so-surprising abil… - 06/15/2015

How Telecommunications Technology Can Help Save the Environment
Can Internet technology help the environment? It might not seem so - except, perhaps, to rally people to the cause via social media - but today, Internet services can do so much more than allow people to stay in touch and watch cat videos. - 06/15/2015

Trends in Real-Time Communications Demand Progress
One thing we're seeing for sure in the shift toward real-time communications is the loss of the power of the phone number. My generation may be the last that needed to memorize numbers in order to stay connected. With the proliferation of mobile, we … - 06/15/2015

Real Time Communications Week in Review: Masergy, GENBAND, Centers for Disease Control
It's a smart idea to bet on a flood of news when it comes to real time communications. There's often a lot going on, and that leaves outside viewers with a lot to consider. Making sense of it all takes time and a little something extra. Now with a we… - 06/13/2015

WebRTC Solutions Week in Review: Ecosmob, Incentive, eZuce, NTT Communications, TurboBridge
Today at WebRTC Solutions we'll cover the past week's news, which was all about product releases and features. Ecosmob, Incentive, eZuce, NTT Communications, and TurboBridge all receive the spotlight. - 06/13/2015

WebRTC Enrolled for Suicide Prevention
According to the Center for Disease Control (CDC), more than 40,000 Americans will take their own lives this year. A real time communications (RTC) solution to combat the problem is going into clinical trials later this summer, tapping into the power… - 06/11/2015

Extending Real Time Communications to the Next Billion
For all the wonders of real time communications (RTC) to improve our daily lives and businesses, there are still billions of people around the globe that have little or no high-speed access to the Internet. Over two thirds of the world's population d… - 06/11/2015

The Communications Market Seems to Have a Sweet Tooth
That giant box of LEGOs is effectively what GENBAND has created with its increasingly popular Kandy platform, a Platform-as-a-Service offer that leverages cloud computing to inherently increase the agility of the development community by providing a … - 06/10/2015

TurboBridge Now Offers WebRTC-based Audio Conferencing
TurboBridge is known for its audio conferencing service that operates entirely from the cloud. Now its users will receive yet another update to their services with the option of connecting to that cloud through their browsers by way of WebRTC. - 06/10/2015

Messaging Traffic on the Rise, OTT to Shine
How can traffic be on the rise yet revenues be poised for such a massive fall? The answer is simple, and insidious for telecom firms: the rapid rise of over-the-top (OTT) messaging systems, including those offered by LINE, WhatsApp, and a host of oth… - 06/10/2015

NTT Communications Offers SkyWay SDK for iOS/Android Apps Using WebRTC Platform
For readers following WebRTC solutions closely, you are aware that several service providers have decided early on that WebRTC is friend and not foe. In fact, one of the biggest proponents of leveraging WebRTC has been Japan's NTT Communications Corp… - 06/09/2015

From UC to ME with eZuce
Unified communication (UC) has been a big buzzword over the past decade or so. Real-time collaboration and communications company eZuce is working to inject ME -- My Enterprise -- into the world to shift the dialogue, leveraging a combination of expe… - 06/09/2015

How Real Time Communications is Changing the Modern Office
The question today is how do you marry the modern office with the proven processes that drive success? You need to be able to complete standard processes, but also support flexibility. Does this mean setting up different types of workstations or elim… - 06/09/2015

Masergy Deploys GENBAND's Kandy
Masergy business customers can use Visual Automated Attendant to customize real-time calling features so their end customers can initiate calls with representatives via their websites. - 06/09/2015

New Opportunities Abound with Real Time Communications
Already, Google has demonstrated the ability of WebRTC to support distance learning through its Hangouts service. Teachers can now take their students to any research institution or museum around the world, talking to subject matter experts and enabl… - 06/09/2015

Clover Communications Management Leverages WebRTC Powered by Kandy to Sweeten Social Networking for Professionals
Social networking has become the norm today for so much of our communications. Not only on a personal level, but in the business setting, we use social channels to keep in touch, collaborate and even to network with prospects and potential partners. … - 06/09/2015

Incentive Introduces Spring 2015 Collaboration Platform
The enterprise collaboration platform provider Incentive has announced the latest version of its platform, Incentive Spring 2015. - 06/08/2015

WhatsApp With That: Will Telco OTT Beat Facebook At Its Own Game?
The facts and stats are well known. For years, companies like Facebook, fring, Viber, and WhatsApp have been eating away at the SMS and voice revenues of traditional service providers. With the advent of combinations (like Facebook's now famous acqui… - 06/08/2015

Ecosmob Showcases FreeSWITCH WebRTC Client Solution
FreeSWITCH open source WebRTC-based software highlighted by IT solutions provider Ecsosmob Technologies. - 06/08/2015

Global Internet and Mobile Usage Growth Slows, But Bright Spots Indicate Trends
Mobile video - and a corresponding trend with a growth in "vertical viewing" on mobile devices, is more than customers watching cute cat videos. It's customers using video in combination with mobile e-commerce (watching demonstration videos or ads, s… - 06/08/2015

Lies & Statistics for Real Time Communications
But how does What'sApp compare to LINE or KakoTalk on a country-by-country basis? Does LINE dominate Japan with WhatsApp only getting a fraction of messaging in the country? Facebook Messenger now supports VoIP calls, so what percentage of traffic go… - 06/08/2015

Real Time Communications Week in Review: Cameo Global, NETXUSA, Vidyo
A host of new products and services found a way into the ever-growing real time communications market this week, and as a result, we had plenty of news coming into our sights. Now that another weekend has come around at last, it's a great time to tak… - 06/06/2015

WebRTC Solutions Week in Review: Italtel, Splora, SURF, 1CLICK
In the list of WebRTC news this week is Italtel's position on the relationship between telecoms and WebRTC/IoT, Splora's launch of its new cloud-based calling service, SURF's deployment of the SURF-HMP multimedia processing engine, and the popularity… - 06/06/2015

NETXUSA: Automation is What the Future Looks Like
NETXUSA, a distributor of Voice over Internet Protocol (VoIP) products and services, is hyper focused on delivering the solutions partners need to stay ahead of the competition and in line with all the latest trends. - 06/05/2015

Vidyo Helps GENBAND Do Video Conferencing Better
Video has become such an important element in today's communications landscape. Most of us already use video to connect with family and friends, but video in the workplace is still often the exception not the norm. The combination of a younger workfo… - 06/04/2015

NetFortris Ready to Make a Better Customer Experience with GENBAND
Customer experience is the bedrock of a company's entire operation. If the customer isn't happy, he or she will go somewhere else. NetFortris understands this and is looking to augment its own customer experience by offering customers some great new … - 06/04/2015

Splora Announces Free Phone Calls for Beta Testing Launch of WebRTC-based App
One of the promises or threats, depending on one's perspective, of WebRTC has been the viability of a WebRTC cloud-based solution (aka an app) to become a replacement for enterprise communications systems solutions. The idea is that if you can call f… - 06/04/2015

WebRTC and IoT are Telecom Operator Friends Not Foes, Says Italtel
TM Forum Live! is wrapping up in Nice, France and the annual gathering of the OSS/BSS community has been the source of some interesting food for thought. Between the Catalysts that put the spotlight on how service providers can leverage SDN and NFV, … - 06/04/2015

SURF Communications Launches Multimedia Communications & Processing Platform
The path forward for real-time multimedia communications can be characterized by one word, "INTEROPERABILITY." There is an old saying, confirmed by the history of communications from the PSTN to facsimile to SMS etc., that all boats rise when the tid… - 06/04/2015

1Click Gaining Lots of Clicks for WebRTC-based Help
When it first came out, the Amazon Mayday button was a curiosity. However, the value of being able to provide people with real-time video/voice chat with screen sharing assistance directly from their browser has quickly become popular. It has done so… - 06/04/2015

GENBAND's Nuvia: Telogiks' Weapon of Choice for UCaaS
When it's considered just how much the Nuvia system has to offer-including high-definition voice over Internet protocol (VoIP) service, screen sharing options, and conferencing and collaboration tools-it's not a surprise that so many firms are intere… - 06/03/2015

One Billion Fixed Broadband Lines by 2021?
Broadband is the stuff of life these days, and having broadband is almost as essential as having an electrical hookup. Vital for work, revolutionary for play, this technology has done more to define the last 10 years than nearly any other. A new repo… - 06/03/2015

Iran: The Next Startup Revolution?
Iran is an untapped hotspot of tech development activity. At least half of Iranians have access to a smartphone and 70 percent of the population is under 35. Estimates of more than 45 million Internet users in Iran -- almost half the total number in … - 06/03/2015

Yappn Launches Global Ecommerce Solution, WGE
This means that the WGE allows retailers to have better access because it's that much easier to deploy. The fact that it's able to work in a massive 67 languages means there really isn't an environment that it can't be rolled out in when it comes to … - 06/03/2015

Survey Finds Small Business Slow to Join Mobile App Revolution
While on the subject of apps, the survey also went into wearables, and whether small businesses are/or will be interested in apps for these devices. The overwhelming majority or 76 percent said they are unlikely to have a wearable app to market their… - 06/02/2015

UC, RTC, and Broadband: A Virtuous Cycle
A combination of cloud-based unified communications (UC), the addition of real-time communications (RTC) and the increasing accessibility to broadband is poised to reshape the landscape of enterprise communications. IT teams will be able to leverage … - 06/02/2015

How CSPs Can Address OTT Demand from Immigrants, Other Users
As Roy Timor-Rousso blogged yesterday, communications services providers can cater to immigrants and other people who are looking for better communications alternatives by adding over-the-top solutions to their portfolios. Service providers like the … - 06/01/2015

Cameo Global, CafeX Team Up on Customer Care
Pleasanton, California-based Cameo Global is the end result of combining STS International with Cameo Solutions. The company is a longtime Cisco partner and develops business collaboration solutions that run in the cloud or on-premises. New York City… - 06/01/2015

WebRTC Solutions Week in Review: TADHACK, mini-TADHACK, and Avi Networks
News in the WebRTC space this week covers a coming hackathon, an innovative use of the WebRTC protocol to literally light up a conference, and the release of a next-generation application deliver controller for OpenStack. - 05/30/2015

Real Time Communications Week in Review: Streamium, NetNumber
Memorial Day work out for everybody? It may be a four-day week this week, but that didn't stop the flood of news in the real time communications market. We had plenty of ground to cover, and with a new weekend arriving sooner than expected, it's time… - 05/30/2015

GENBAND Integrates WebRTC into IBM Enterprise Social Platform
IBM is a company known for coming up with technological firsts and disruptive ideas that help reshape and advance entire industries. One of its relatively newer areas of focus is enterprise social solutions, and especially social communication and me… - 05/29/2015

A Fountain of WebRTC-based Help
Fountain expands ask expert capabilities with addition of WebRTC-based video chat. - 05/29/2015

IBM Integrates WebRTC into Enterprise Social Platform
Once known for mainframes and PCs, IBM's latest evolution is in enterprise software solutions. Social media is a big part of IBM's efforts, with GENBAND's Kandy providing real time communications (RTC). I had an opportunity to talk with IBM at GENBAN… - 05/29/2015

Yealink Offers Perspective from Perspectives15
Currently, Yealink has a slew of phones that are GENBAND certified including its T4 series and some of its T2 series. As the team continues to work toward all its phones certified with GENBAND, Flick proclaimed, "most of which is already there, but t… - 05/29/2015

Telecom Application Developer Hackathon (TADHack) 2015 Spans the World
If you look at the top of this page, or for that matter any page on the WebRTC Solutions Community, you cannot miss the banner ad for the Telecom Application Developer Hackathon (TADHACK). Not familiar with TADHACK? Not only should you be but now wou… - 05/28/2015

WebRTC has Myriad of Uses beyond just Messaging
Just when you thought the ingenuity of the developer community has reached into every nook and cranny of possible places where WebRTC could be useful, you can be surprised. Where these surprises emerge most often these days are in hackathons, and the… - 05/28/2015

Cisco Visual Networking Index Predicts IP Traffic Flood Ahead
There's plenty of evidence to suggest that the network of the future can handle the demands the future will likely place on it. Some may be concerned on this front, but with all the construction we've seen lately, it's likely that a connection will a… - 05/28/2015

GENBAND Perspectives 15: Polycom Hot on Hosted Voice
VoIP Handset maker Polycom has no worries and a lot of upside with the growth of hosted voice, while WebRTC doesn't bother the company that much. It's an interesting perspective when mobile continues to grow in prominence and every year is (supposedl… - 05/28/2015

NetNumber Tells Its Single-Platform Signaling Story at Perspectives15
NetNumber was at GENBAND Perspectives15 this month educating attendees on how its TITAN solution can help communications services providers transition from legacy to new generation networks in a cost efficient and manageable way. - 05/27/2015

Tutorsys.com to Use WebRTC for Online Tutoring
Tutorsys.com, a service that allows students to communicate with each other and with tutors through its mobile app, has announced that it will begin using WebRTC to power communications on its website as well. - 05/26/2015

Is Pay-Per-Stream Now Possible?
Streamium is said to be similar to Meerkat and Periscope in operation, but adds the extra twist of including a Bitcoin-driven pay-per-minute system. Rates are defined by the user, and users supply the email address of choice by which said users would… - 05/26/2015

Avi Networks Demonstrates Next-Gen Application Delivery Controller
Avi Networks, a provider of cloud application delivery solutions, unveiled its next-gen application delivery controller (ADC) for OpenStack environments at the OpenStack Summit in Vancouver last week. - 05/26/2015

Europe Picking Up the Pace with Real Time Communications
The WebRTC solutions lets operators offer enterprise customers a 0800 number and an HTML Click-to-Call Button that allows voice and video calls from any national and international location without having to install client software, the big advantage … - 05/26/2015

Fountain Help Service Debuts WebRTC-based Web Chat
The Fountain startup debuted its help service in March this year. It began offering advice from experts in the fields of home improvement and beauty through text, voice, and video handled in iOS. - 05/26/2015

Advancements in Real Time Communications Improve Healthcare Delivery
With so many businesses jumping on board - what does that mean for the WebRTC market? Mainstream adoption is a sure thing and users will continue to raise the bar in terms of their expectations when it comes to performance. It could very well hurt ot… - 05/26/2015

Real Time Communications Week in Review: GENBAND, GlobalLogic, NetFortris
With the Perspectives15 event now a memory, it left plenty of new possibilities behind in its wake. But GENBAND's massive event was far from the only new development the field had to offer. With this much news in the field, it's easy to get overwhelm… - 05/23/2015

WebRTC Solutions Week in Review: Masergy, NetSapiens, FRAFOS, ShoreTel, TokBox
Another day means another series of advancements in WebRTC. This week's news unearthed the perfect fit between unified communications and Web-based communications, enhancement of the Masergy Communications cloud-based UC, awards for NetSapiens, the a… - 05/23/2015

NetFortris Leverages GENBAND Smart Office Suite
Cloud-based analytics, collaboration, and security provider NetFortris is leveraging components of GENBAND's Smart Office that enable the company to offer its customers a wide array of capabilities from their Android and Apple mobile devices. - 05/22/2015

Turn Up the Volume: Google Tone is Here
The latest invention for the Web from the Google research team comes with the goal of data transmission in the form of audio signals. Basically, computers will literally be able to speak to one another as humans do. - 05/21/2015

JuanaChat Mobile App Gets Extra Punch with GENBAND fring
It's hard to overestimate the value of being able to keep in touch with family and friends, especially when work calls one away for any given length of time. Those who routinely travel for business are already intimately aware of this. There's even a… - 05/21/2015

Wheelings & Dealings: Twilio Debuts $50 Million App Development Fund
Twilio has launched a $50 million development investment fund, focused on attracting new developers and businesses to build on its platform, while giving existing developers resources to do more. - 05/21/2015

Relayware Hits a New Milestone with One Million Channel Partners
Round numbers have a greater impact than odd ones. We feel their impact a little more, such that when something hits one million, it seems more impressive than hitting, say, 973,284. Relayware discovered this recently, as it cleared its one millionth… - 05/21/2015

FRAFOS Now Part of the ShoreTel Innovation Network
The right collaboration can yield innovative solutions which otherwise would have been much harder, or in some cases impossible. With so many different technologies required to make today's communications ecosystem work, service providers, software d… - 05/21/2015

GENBAND Wins Two Global Telecom Business Innovation Awards
The Global Telecoms Business Innovation Awards recognizes companies that offer the most innovation every year, and this year GENBAND was given two awards for its efforts in unified communications in the cloud. - 05/21/2015

Verizon Plans All Fiber Rollout Upon Discovering Fiber is Cheaper than Copper
Copper theft is an increasing problem in a lot of places, as criminals discover there's some good cash in old fixtures or in various wires often just sitting around a seemingly empty field. But the problem for farmers with irrigation or poorly-police… - 05/20/2015

TokBox Highlights Power of WebRTC Live Video for Healthcare at Health 2.0 Europe 2015
The applicability of WebRTC-enablement for enterprises and specific vertical markets continues its momentum. The latest example is the Telefonica company TokBox. The San Francisco, California-based WebRTC platform provider will be demonstrating WebRT… - 05/20/2015

Call Centers Get Smarter with WebRTC & Smart Voice
GENBAND and VoiceBase announced a partnership this week at Perspectives15 to take the call center and WebRTC to the next level, bridging the ability of WebRTC to deliver real time communications easily and cost-effectively with the power of speech an… - 05/20/2015

Radisys, WIT Software Offer RCS, WebRTC Solution for Carriers
Radisys and WIT Software have announced a joint solution that lets carriers roll out WebRTC, VoLTE and Rich Communications Services (RCS) to customers. - 05/19/2015

Mobile Devices to Generate Huge Quantities of Traffic, and Soon
Mobile broadband is taken for granted: few of us really consider the level of infrastructure that's required to make all those connections happen. However, we may have to start thinking more about it, as a new report from Juniper Research notes that … - 05/19/2015

WebRTC Conference & Expo 2015 Proves a Hit for NetSapiens
Recently, the WebRTC Conference & Expo concluded its annual return to the stage, and in its wake provided information about a host of different products and services available in the Web-based real time communications (WebRTC) market. While there wer… - 05/19/2015

Using WebRTC, Switch Closes $35 Million Funding Round
WebRTC based UC cloud provider Switch announced it is closing a $35 million C funding round today. Switch is known as the company making the Switch communications product for Google Apps and UberConference conferencing service. Talking to Craig Walke… - 05/19/2015

WebRTC and Gaming
WebRTC will enable small to mid-sized gaming companies to quickly and easily add voice and video to existing gaming platforms. But developers are also tapping into WebRTC technology for its data channels, enabling peer-to-peer multiplayer games. Data… - 05/19/2015

Masergy Cloud-based UC Solution gets WebRTC Enablement Boost
There are a few significant aspects to the utility of WebRTC enablement that are accelerating interest in its adoption. These include: - 05/18/2015

GENBAND Offers Unprecedented SBC Scalability and Flexibility for Service Providers and Enterprises
GENBAND is a company that makes IP multimedia application software and infrastructure products for fixed wireline, mobile and cable network service providers as well as large enterprises. Today, the company unveiled its Advanced Media Software (AMS) … - 05/18/2015

Mobile Workforce Sentiment From theEMPLOYEEapp: Interest Strong, Efforts Weak
There's no denying that the mobile workforce is rapidly growing. From attention to development and even usage, more and more businesses are discovering the value that comes with the added flexibility of getting away from the nine-to-five office gig a… - 05/18/2015

GENBAND's Nuvia Tapped to Drive Hosted PBX, UC in Fiji
David O'Connor, who serves as GENBAND's senior vice president of sales in the Asia-Pacific region, offered up some comment on the arrangement saying, "We're thrilled to keep growing our relationship with Vodafone Fiji, help them enter new markets and… - 05/18/2015

WebRTC World Miami Wrap Up and Review
Last week the WebRTC World Conference and Expo took place in Miami. Overall it was an exciting conference and a great view of where WebRTC is today and where it is going. While the conference did not start formally until Tuesday morning, a group of d… - 05/18/2015

GENBAND's Perspectives15 Event Takes Orlando by Storm
The big day has finally arrived, and GENBAND's Perspectives15 customer and partner summit has fired up in earnest at the JW Marriott Grand Lakes in Orlando. We've heard plenty about this event going into it, but now that all the blinders are off, and… - 05/18/2015

GlobalLogic Talks Real Time Communications, Disruptive Tech
The world we live in today is one where we are constantly connected to one another, depend more and more on technology to work, make purchases and even to live. Communications solutions like WebRTC are making all of this possible because they can con… - 05/18/2015

Real Time Communications Week in Review: GENBAND, Comcast, Avotus
Another frantic week in real time communications showed off the fullest range of what this field has to offer, and we've got a ton of news in its wake. With another weekend gratefully at hand, it's a fine time to stretch out a bit, break out the coff… - 05/16/2015

WebRTC Solutions Week in Review: Mozilla, Dialogic, ECT, Citrix, Temasys, ipcortex
WebRTC Solutions news this week reflects happening at Mozilla, Dialogic, European Computer Telecoms AG (ECT), Citrix, Temasys, and ipcortex to show off their latest product releases, collaborative ventures, and product hacks the can bring real-time c… - 05/16/2015

Women in the Channel Leader Garners American Business Awards Designation
Nancy Ridge, vice president of master agency Telecom Brokers, and president and co-founder of the non-profit Women in the Channel, this week took on get another title - finalist of the 2015 American Business Awards. - 05/15/2015

ConteXtream Sponsors GENBAND Perspectives15 Summit, Participates in Panel
ConteXtream, a provider of carrier-grade network virtualization solutions, has announced that it is an Exhibitor Level Sponsor of GENBAND Perspectives15 Annual Customer and Partner Summit. - 05/15/2015

Days After First Point Release of Firefox 38.0, Fixes are in
The interesting and nice part of open source software is that the community can act as a rapid response team. Only two days after the announcement of Firefox 38.0, Mozilla pushing the first point release to users around the world via the browser's bu… - 05/15/2015

NetSapiens Shows Off WebRTC Features in Miami
NetSapiens demonstrated the WebRTC features of its SNAPSolution hosted PBX platform at the WebRTC Conference and Expo this week. - 05/14/2015

Are Doctor House Calls Making a Comeback?
The reports suggest that in 2014, there were 14.3 million people worldwide putting home healthcare technology to work on some level and that by 2020, 78.5 million will have used it on some level. Several new tools, ranging from the ability to remotel… - 05/14/2015

ECT Bringing Dialogic PowerMedia Driven WebRTC Services to Major European Operator
Major European operator soon to launch WebRTC services on ECT's Dialogic-driven INtellect WebRTC solution. - 05/14/2015

AVOTUS: Taking UC Systems to the Next Level
Intelligent Communications Management (ICM) might sound like something only recently developed to keep up with the fast pace of next gen. solutions, but for 30-year-old company, Avotus, it's what the business has been doing all along. - 05/13/2015

Free Continues to Improve the Experience
I had the chance to interview Chip Wilcox of Temasys about their announcement today. The announcement was about Citrix GoToMeeting Free licensing Temasys WebRTC plugin. The plugin enables WebRTC to be seen on Apple's Safari and Internet Explorer brow… - 05/13/2015

'Free' Continues To Improve the Meeting Experience
With Citrix' GoToMeeting Free you are just browsing right off the bat. No payload, no adjunct software icons. It just works; Very Cool. - 05/13/2015

How Far Will Comcast, Cable Go with WebRTC?
Last week, Comcast announced Xfinity Share, a service to let Xfinity cable users live stream videos over the Internet from their phones directly to X1-enabled televisions. The service was built using WebRTC, Comcast's latest move to embrace the lates… - 05/13/2015

Damaka's Nirvana WebRTC Gateway Opens Up Big Options in Communications
Most who are using a mobile workforce at any level-whether its mobile in the same town or mobile across different continents-will attest to the value of having a way to keep all those separate elements in close contact with one another, whether it's … - 05/13/2015

GENBAND Bringing Rapid Change, Makes 2015 CNBC Disruptor 50
Innovation is not an unfamiliar term today in today's business world. So many companies are introducing products and solutions that are revolutionizing the landscape. To distinguish private companies for their forward-thinking advancements and to hel… - 05/12/2015

Citrix's GoToMeeting Free Gets a WebRTC Boost From Temasys' Plugin
Citrix's GoToMeeting system has already been regarded as a great way to help get people together at work, regardless of where they are physically located at the time. But with plenty of competition in that particular field, it's easy to see that Citr… - 05/12/2015

Keevio Eye: A WebRTC Drone
The TADHack mini hackathon, which took place in London earlier this week, focused on WebRTC. These hacks demonstrated the power of telecom application development that included controlling drones in the English country side to start-ups discovering a… - 05/12/2015

The Real Time Messaging Revolution in Enterprise Communications
Unified Communications (UC) is undergoing yet-another-facelift with the growing emergence of real time communications (RTC), with WebRTC driving rapid adoption and integration real time tools into existing products. The humble function of messaging i… - 05/12/2015

Macadamian Joins Sponsor List at GENBAND's Perspectives Annual Conference
Macadamian has announced that it will be a Kandy Ecosystem sponsor and exhibitor for when the GENBAND Perspectives15 Annual Customer and Partner Summit kicks off later this month. This particular summit brings a number of the brightest minds in the c… - 05/11/2015

Alliance Enables White Label Opportunities in Social Multimedia Messaging
Consider the advancements in WebRTC. Browsers like FireFox and Chrome have already come on board to support the idea that users want seamless experiences. We're using online devices to do more than just play and we want immediate connections without … - 05/11/2015

Get Lync Voice and Video for Less Using WebRTC
Microsoft's unified communications platform, Lync, is taking the business world by storm. But that doesn't mean that it always is easy to deploy or cheap. - 05/11/2015

WebRTC Solutions Week in Review: Comcast, FireRTC, Integrated Research, IQ Services
The release of several new products highlights the news surrounding the WebRTC community this week. Comcast and FireRTC get into the action with their own new software. Meanwhile, Integrated Research makes its own headline as a developer of WebRTC pr… - 05/09/2015

Real Time Communications Week in Review: GENBAND, Jive, Comcast
From connecting with friends and family to making the contacts that make business run, real time communications is changing the world as we know it on a fundamental level. With these changes, of course, come many more specific pieces of news, and lea… - 05/09/2015

Cisco's Planned Tropo Acquisition Signals Momentum for Communications PaaS
Cisco made a massive play in the cloud, mobility and IoT space this week, announcing the company intends to acquire California cloud API platform provider Tropo. Tropo's offering enables developers to embed real-time communications within their apps,… - 05/08/2015

Getting Social with WebRTC, the Value of Meeting Up
When it comes to WebRTC, seeing is believing - and so is having the opportunity to kick the tires and talk to subject matter experts and fellow enthusiasts up close and personal. - 05/08/2015

Dubai Silicon Oasis to Build Efficient Irrigation System
The Dubai Silicon Oasis Authority has announced the implementation of the first water-saving subsurface irrigation program in the region. - 05/07/2015

Challenge of OTT Needs to be Met by the Growth Market Mobile Operators
Mobile network operators (MNO) seem to be facing a lot of challenges lately. One of the biggest confrontations that they are encountering is Over-the-Top (OTT) services. According to Ovum, by next year, operators could lose as much as $54 billion in … - 05/07/2015

Wave App Lets You Keep Up with Friends in Real-Time
There are a lot of possibilities with a system like Wave, and it's easy enough to find more given that the app is free. Whether at home or at work, Wave offers a great way to tell where the most important people in one's life are, safely, securely, a… - 05/07/2015

UAE High-Tech Oasis: From Real Time Communications to Mars Satellites
The United Arab Emirates (UAE), a federation of seven kingdoms, possess the fourth-largest oil reserves in the world. However, the country is working to make a name for itself technology, including telecommunications and a just announced effort to la… - 05/07/2015

How Real Time Communications Can Improve Your Health
In the communications world, we often think about what we need stay connected to family, friends, colleagues and clients. We want this communication to be delivered in real-time and we want it to be available on the device of our choosing. But are we… - 05/07/2015

Cost Savings Go Real-Time: Smart Gardening Tools Now at Home Depot
Real time communications are almost always associated with business and human to human interactions. But the real potential with WebRTC lies even further beyond these communications means to include machine to machine, person to machine, and more. Th… - 05/07/2015

Comcast Embraces WebRTC with Xfinity Share Livestreaming for TV
Thanks to the magic of WebRTC, Comcast has enabled livestreaming of user-generated content to televisions. - 05/07/2015

Wheelings & Dealings: Integrated Research Acquires IQ Services for $1.5 Million
Integrated Research (IR), a provider of performance management software for IT, payments and communications systems, has announced that it has acquired IQ Services for $1.5 million. - 05/06/2015

GENBAND, HP to Jointly Demo NFV Solutions
NFV, as you may know, is a new wave in networking. Traditionally network functionality for service provider networks was provided via appliances, which coupled specialized hardware and software. With NFV, however, next functionality is provided as so… - 05/05/2015

The BYO-Epiphany: From Eureka to IT Transformation
When the Greek scholar Archimedes experienced history's most famous epiphany, legend says he shouted "Eureka!", and then ran through the streets of Syracuse naked. When your IT department has what I call a "BYO-epiphany" - please keep your clothes on… - 05/05/2015

FireRTC Expands Beta Program
While WebRTC has emerged as one of the most promising technologies of the past few years, there has been a relative lack of actual applications. FireRTC is changing that by expanding its public beta for its browser-based voice and video calling app. - 05/05/2015

Comcast Lets X1 Subscribers Stream Live Video to Set-Tops Using WebRTC
It is always nice to be a first at anything, especially when it comes to the commercialization of what many have called "game-changing" technology. For those of us in the WebRTC Solutions Community firsts are a great thing, true game-changer or not. … - 05/05/2015

Jive Enters the Growing Business Messaging App Space
The business world is constantly working to stay in line with the technological advancements happening in the consumer market, such as in the case of real-time messaging apps. Companies' need for flexible internal communication tools coupled with emp… - 05/05/2015

GENBAND's First Kandy Internal Hackathon
On April 30th and May 1st, Kandy held its first internal hackathon at GENBAND's offices in Plano, Texas. This 24-hour event, comprised of 9 teams formed from various GENBAND's departments including R&D, Marketing, Finance, Legal, Sales and IT. The te… - 05/04/2015

Real Time Communications Week in Review: GENBAND, Essence, Microsoft
Real time communications is a market that's changing all of our lives. No longer limited to corporate use cases alone, this technology is increasingly finding its way into homes as well. The avalanche of news coming out around this sector requires pl… - 05/02/2015

WebRTC Solutions Week in Review: Imagination Technology, Japan Communications, W3C, Gartner, CafeX
This week in the WebRTC Solutions channel, readers were treated to news about the licensing of Imagination Technology VoIP software by Japan Communications, the release of a working draft from the W3C concerning Web clipboard APIs and events, and the… - 05/02/2015

Conferencing Will Only Be a Greater Part of the Workday to Come
It would be easy to underestimate conferencing, since at its root it's really just a refinement of the phone call. That means that there's some disconnect between expectations and reality, and while user expectations are constantly shifting, conferen… - 05/01/2015

WebRTC-enabled Wire App Makes its Mobile Web Appearance
At the end of last year, and with quite a bit of fanfare at the time, Zug, Switzerland-based Wire, the communications app backed by Skype co-founder Janus Friis, was launched. Well the WebRTC-based desktop app has gone mobile with expansion of its se… - 05/01/2015

Mobile Phone Shipments Increase in Q1 2015
Mobile phones have come to play an increasingly important role in the daily lives of many across the globe. As these devices become more sophisticated and improved networks are being established, their importance and demand is also growing. - 05/01/2015

Social Media & UC in Latin America
For quite some time, enterprises across the globe have been touting the benefits of VoIP and other UC solutions like instant messaging, and email to keep workforces in contact and working more efficiently. Now, Latin American enterprises, which are s… - 05/01/2015

Innovation Continues to Drive Demand for Mobile VoIP
As a society, we've come to accept that technology rarely stands still, especially when it comes to communications. We're very interested in faster, greater capabilities, easier collaboration and instant responses. Companies are embracing the next st… - 05/01/2015

From Consumer Mobile to Business Apps
In the beginning, there was the smartphone and it was good. It lead to the app store, which was also good, and then the tablet. Now the business world is embracing mobile apps for both daily operations and specific applications, with real time commun… - 04/30/2015

All Service Providers Can Benefit from WebRTC
Nearly everyone agrees that the future of Unified Communications goes through WebRTC, with affordable, lower-cost tools to add voice and video to everything from in-house communications tools to customer-facing websites and call centers. The first op… - 04/30/2015

Real Time Communications Finds a Place in Our Homes
Real-time technology is changing the dynamics of how we interact with everything today. Not just in a business setting, but also for personal use, as a way to offer critical data, control devices and keep in touch. As this importance increases, the l… - 04/29/2015

W3C Updates Working Draft for Clipboard APIs and Events
Consider this a WebRTC Solutions public service announcement. The W3C (World Wide Web Consortium) has updated the working draft for clipboard APIs and events. As W3C notes regarding the status of the update, "This document was published by the Web Ap… - 04/29/2015

Communications Industry Readies for Another Perspectives Event
Each year GENBAND invites customers, partners, and prospects to its Perspectives event to interact, learn about new communications solutions and business models, and have a little fun. The company and its community are now looking forward to the next… - 04/29/2015

Cloud UC Offers a Bevy of Benefits Over Premises-Based Options
If you're reading this article, chances are good that you're already familiar with cloud communications. The idea, as you may know, is that by leveraging equipment and software in the service provider network to power communications rather than inves… - 04/29/2015

EMEA Enterprises Need to Improve Networks to Maximize UC Solutions
Business users in the EMEA region are not only ready to use unified communications (UC) but are demanding access to the latest technologies, particularly cloud-based offerings. Workers are propelling the BYOD trend to epic proportions and are increas… - 04/29/2015

Asia Goes to the Cloud for UC, OTT
Analysts predict the Asia Pacific (APAC) region will move to the cloud in a big way, with unified communications (UC) solutions moving to the cloud and steadily growing. WebRTC is expected to contribute to growth while vendors start gearing up infras… - 04/29/2015

How Cool is Your UC Vendor? Not as Cool as CafeX, Says Gartner
Gartner Research's 2015 Cool Vendors in Unified Communication report has dubbed CafeX Communications to be a "Cool Vendor" for its effective application of Web real-time communications (WebRTC) in conjunction with mobility features, video and context… - 04/28/2015

Japan Communications Inc. Licenses Imagination's ClearCall
Japan Communications Inc. (JCI) has announced that it has licensed Imagination Technology's ClearCall VoIP software. - 04/28/2015

Facebook Changes the WebRTC Game
This week Facebook announced the long expected video extensions to the Facebook Messenger, using WebRTC. The release of video calling in Facebook can be seen as both a simple change to the existing Skype integration and as the first real salvo in cre… - 04/28/2015

Real Time Communications Week in Review: M2 Group, GENBAND, Timico
What a difference a week makes! This week we were absolutely buried under an avalanche of news in the real time communications sector, and there's a lot of ground to go over. Now that we've got a weekend on hand, it's a great time to take a step back… - 04/25/2015

WebRTC Solutions Week in Review: Microsoft, Atlassian, Unify
The embrace of open source technologies is at the top of the slate this week for its affect on both Microsoft and Atlassian while a recent survey of U.K. knowledge workers shows that they consider collaboration technology to be essential to their dai… - 04/25/2015

Unified Communications Technology Deployment Proves Problem for European Sites
With the debate in full swing over whether real time communications will end up killing the concept of unified communications (UC), a new wrinkle in the conversation has developed. Specifically, a new report from Easynet-a worldwide provider of manag… - 04/24/2015

Is WebRTC the Death of the Dedicated UC Client?
This is the intriguing question that Greg Zweig recently posed at UC EXPO in London earlier this week. Zweig, the director of solutions marketing at GENBAND, gave a talk this past Wednesday at the conference about using the cloud and WebRTC to combin… - 04/24/2015

Cloud Contact Center Solutions Providers Partner to Add WebRTC Value
Once this integration happens, customers can seamlessly transition from a Web browsing session to a live agent call from inside the browser. The technology is invisible to these customers. From the contact center's perspective, the context of the cus… - 04/24/2015

WebRTC Less Balkanized than the Web? Or Just Another SNAFU?
Just in case you do not know the acronym, "Situation Normal All Fouled Up" (SNAFU) explains a lot of situations we live with on a daily basis. Traffic, corporate communication, White House press briefings, congressional hearings, and even weddings al… - 04/23/2015

Atlassian Embraces Open Source with BlueJimp Acquisition
Atlassian is a company known for its development of collaboration tools such as HipChat - a Web-based service for private individual and group chat and instant messaging. Now, it may become known as a proponent of open source with its acquisition of … - 04/22/2015

Enterprises Can Benefit from WebRTC with Proper Back-End Support and Integration
Network infrastructure is evolving at a rapid pace as the cloud and IP-based applications become ubiquitous in the communications space. VoIP is also becoming an entrenched part of larger unified communications (UC) and business communications soluti… - 04/22/2015

Three Quarters of UK Employees Think Enhanced Collaboration is Essential: Enter WebRTC
Working with an independent research consultancy, Censuswide, during March 2015, unified communications (UC) solutions provider Unify surveyed 1,500 U.K. knowledge workers between the ages of 16 and 55+ with the objective of understanding their attit… - 04/22/2015

What Will We Do with Billions and Billions of WebRTC Devices?
Exactly how many WebRTC devices will be in place and in use by 2020 is a constantly moving target. The beginning-year predictions out of Disruptive Analysis said there would be 6.7 billion WebRTC-supporting devices by 2019. Back in 2013, ABI Research… - 04/22/2015

Microsoft Turns Page on Open Technologies, Inc. but Hypes Open Source Support for WebRTC
Jean Paoli, President, Microsoft Open Technologies created more than a bit of buzz this week with a blog announcing what he called, "Open source at Microsoft: The next chapter for Microsoft Open Technologies." - 04/21/2015

Wheelings & Dealings: Atlassian Acquires WebRTC-based Video Conferencing Company BlueJimp
WebRTC may still be in its formative stages in some respects but that does not mean that those at the leading edge of WebRTC developments are not targets of opportunity for aggressive companies in the real-time communications space. As new case that … - 04/21/2015

Is Email Killing Productivity in the Workplace?
Productivity in the workplace is a key concern for businesses because any time on their clock not spent working toward the end goal is negative for overall success. Numerous solutions and offerings tout being able to streamline and enhance workflows … - 04/21/2015

Timico Launches New Cloud-Based Unified Communications Solution with GENBAND
Synergy is powered by GENBAND's Nuvia application platform and supported by Timico's enterprise grade carrier network. This combination gives Timico the ability to offer the unique combination of highly resilient core connectivity with the acclaimed … - 04/21/2015

Push Towards Cloud Drives Demand for Unified Approach to Real Time Communications
Staying connected and staying within budget have always been a primary focus for telecommunications decisions. In the past, finding a correct balance has been easier said than done. Thanks to the real time communications capabilities in unified commu… - 04/21/2015

GENBAND's Smart Office Joins in With NextPlane's UC Exchange
GENBAND has often been known for its ability to work with other devices and even some software platforms; only recently, GENBAND's fring system was seen working with the Dodo Phone Anywhere services from Australia's M2 Group. Now, GENBAND Smart Offic… - 04/21/2015

Americans Are Ready for Telemedicine and Home Health Care Technology
Americans seem to think so, too, and both service providers and patients are using these portals. According to a recent study commissioned by eClinicalWorks and conducted online by Harris Poll, 84 percent of people say their doctor's offices have a p… - 04/21/2015

M2 Group's Dodo Phone Anywhere Puts GENBAND's fring to Work
GENBAND continues to make headlines for offering businesses a way to build exciting new products and offer powerful new services. One of the latest such efforts comes from Australia's M2 Group, a major telecommunications firm in the region, which put… - 04/20/2015

Real Time Communications Week in Review: UChicago Medicine, GENBAND, Google
It's feeling more like spring than ever, and with the budding of the trees and the blooming of the flowers comes a big push in real time communications news as well. So with that in mind, and a weekend afoot, take a moment before putting on your yard… - 04/18/2015

WebRTC Solutions Week in Review: MaskedChat, Twilio, Quanta Computer, NetFortris, Telstra
A handful of years ago, a popular new type of website started popping up on the Internet. The collection of anonymous text, audio, and video chat sites became household names with interested consumers who wanted the services to speak to random people… - 04/18/2015

PointNurse, Swarm Fund to Build Telehealth Distributed Collaborative Organization
PointNurse, a telemedicine startup, has announced that it has partnered with Swarm Fund to build the Global Telemedicine and Telehealth Distributed Collaborative Organization. - 04/17/2015

Google Meetings? Maybe.
There already is Google Hangouts, which quietly has taken the world by storm and allowed people to easily video conference through the convenience of a browser. Google uses WebRTC to help smooth the wheels of Google Hangouts, making it easy to confer… - 04/17/2015

What Enterprises Really Want From Digital Communications Providers
The survey results emphasize how important it is for the enterprise to take advantage of real time communications services. Real time communications integrates all different types of communications and puts them into one common interface. RTC can inc… - 04/16/2015

Telstra's FHIR and WebRTC-based MyCareManager Enhances Telemedicine
Much has been made of the promise of the connected home, and when it comes to healthcare, the connected patient. Australia's major service provider Telstra is looking to deliver on the promise with the launch of its Fast Healthcare Interoperability R… - 04/16/2015

Quanta Computer Launches WebRTC-Enabled IP Camera Solution, Using Technology from Quanta, Celeno and Imagination
Quanta Computer, a manufacturer of a wide range of technology products, has partnered with Wi-Fi chip and software provider Celeno Communications as well as semiconductor R&D and licensing company Imagination Technologies to develop an end-to-end Web… - 04/16/2015

Real Time Communications Gains Favor for UC Replacement, Telemedicine
Up until now, making UC work in a business environment required a balancing act to provide presence, instant messaging, voice and video calling plus PBX and telepresence room solutions by making sure everything more or less worked together between mu… - 04/16/2015

WebRTC Remains a Promise While Adoption is Uneven by Browsers and Technology Providers
WebRTC offers great promise to the customer support industry. The standard, which allows for real-time browser-to-browser voice and video communications without the need to download any plug-ins or software, could help revolutionize how companies off… - 04/15/2015

NetFortris Introduces Cloud UC Platform
NetFortris has announced that it has released the UC-Ready Cloud Communications Platform for mid-sized enterprise businesses. - 04/15/2015

Swivl Cloud Live Adds a Silver Lining With Live Conferencing
The idea of telepresence might seem like a pipe dream for all but the largest, wealthiest corporations, but the development that allows users to interact with a crowd as if said user were actually in the room is actually a lot closer to reality now t… - 04/15/2015

Comings and Goings: GENBAND Appoints New EVP & CMO
Real time communications solutions provider GENBAND is continuing to focus its efforts on expanding and growing offerings for service providers, enterprises, independent software vendors, systems integrators and developers throughout the world. To he… - 04/15/2015

Europe's Love Affair with Real Time Communications
Real time communications (RTC) should be a booming business in Europe, if market studies over the past few years are to be believed. It makes sense, since the fundamentals for videoconferencing technology have moved from dedicated systems and hardwar… - 04/15/2015

New Twilio Video System Means Easily-Added Video For Online Apps
One of the biggest requests in a lot of apps these days is the addition of video chatting services. As a growing part of collaboration tools, of scheduling tools, even of retailers' customer-facing storefronts, the ability to chat with someone in vid… - 04/14/2015

GENBAND Smart Office Gives NetFortris' Cloud UC a Leg Up
GENBAND's Smart Office system has brought a lot of help to organizations looking to improve unified communications (UC) capabilities. Recently, the company added one more organization to its growing roster of Smart Office users with NetFortris. - 04/14/2015

Changing the Way We Work: Real-Time Communications Everywhere - And in Every Application
Businesses and service providers are at an important intersection in their journey toward the future. They clearly need to move forward - and in new directions - to succeed. At the same time, it's important to remember where they came from. - 04/14/2015

MaskedChat Allows Random, Anonymous Video Roulettes
ChatRoulette, the video-chat "blind date" service that allows people to randomly start conversations with others around the world, is getting some competition. However, there's a twist: the upstart offering allows users to hide themselves using masks… - 04/13/2015

UChicago Medicine Improves Patient Satisfaction with Real-Time Communications
According to Vocera, the solution is doing exactly what it was intended to do, and more. In fact, the company announced that University of Chicago Medicine has notably increased its patient satisfaction rates using Vocera Care Rounds. - 04/13/2015

Real Time Communications Week in Review: Livegenic, GENBAND, Google
It was another huge week in real time communications, and with the kind of growth the sector has seen, there's plenty of news emerging. New products, new solutions, and new events in the field mean a lot to follow, and with a weekend afoot, it's a gr… - 04/11/2015

WebRTC Solutions Week in Review: Google, Microsoft, Voice4Net
WebRTC news this week was packed full of Google, some speculation about when Microsoft will get on board the Web-based real-time communication train, the need for screen sharing in contact center environments, and TMC's latest pick for one of its pro… - 04/11/2015

How Net Neutrality Could Impact Real-Time Communications, and What We Can Do to Protect Them
Facilities-based communications service providers and their equipment suppliers have long talked about the need for these companies to move beyond simply offering dumb pipes by delivering innovative new services that leverage their network resources. - 04/10/2015

Rural Communities and Real Time Communications are Bound to Meet
It's not quite appropriate to say that rural communities are "hot," but they are certainly getting more attention from the Federal Communications Commission (FCC) and carriers willing to invest in underserved and unserved areas. Last week, a bill was… - 04/10/2015

Is GMeet Google's Attempt at Teleconferencing?
Google has already made some noteworthy strides in terms of helping to get users to connect to one another regardless of location. Already plenty of users turn to Google Docs to pass documents back and forth, and several other tools also come into pl… - 04/09/2015

Organizations Choosing SaaS for Better Technology and Productivity Increases According to IDC
Most organizations are aware of the major cost savings they can enjoy by using cloud-based Software-as-a-Service (SaaS) solutions. But businesses are becoming more aware of the other benefits of this service delivery model, including process efficien… - 04/09/2015

Avoid 'One Size Fits All' Thinking with Real Time Communications
Have you been advised to use a particular application for real-time communications simply because a trusted friend or colleague has done so? It's not uncommon to ask someone we trust their opinion on how they solved a problem and consider using the s… - 04/09/2015

The Google and Firefox Race for WebRTC Apps
Clearly there's no winner in the WebRTC application implementation race between Google and Mozilla. Google has bigger mindshare with Hangouts, but use of Hangouts requires Chrome because of a lot of non-standard code in the application. Firefox Hello… - 04/09/2015

WebRTC World Gives Voice4Net's WebRTC-Based Contact Center Solution its Product of the Year Award
Whether we are using smart mobile devices, laptops or PCs, we can now talk with another person using text, voice or video. However, the propriety technology used by hardware and software manufacturers has become a hurdle in the way of truly democrati… - 04/08/2015

Comings & Goings: GENBAND Welcomes New SVP of Global Channel Sales
Real time communications solutions provider GENBAND is growing its market presence across the globe, offering solutions that make it possible for people to communicate, in real-time, however they'd like. - 04/08/2015

Is GMeet Google's Newest Teleconferencing Tool?
People who use Google are most likely familiar with Google Hangouts. It is an instant messaging and video chat platform developed by Google. It replaces three messaging products that Google had implemented within its services, including Google Talk a… - 04/08/2015

How Temasys Solves The WebRTC Browser Interop Challenge
WebRTC is a huge step forward in allowing interoperable real-time communications between various web browsers, but as far as we've come as an industry, we still have more to go. Temasys is spearheading the effort to alleviate the interop challenges f… - 04/08/2015

How NFV is Impacting Real Time Communications
These new solutions will offer network operators new flexibility not only because they can run on industry-standard hardware, but also because the software-centric architecture on which they are based lends itself to cross-vendor interoperability via… - 04/08/2015

Waiting for Microsoft on WebRTC: When Will it Ever Come?
In the quintessential absurdist play, Waiting for Godot, by Samuel Beckett, a common interchange between the main characters Vladimir and Estragon is exemplified by the following: "Let's go." "We can't." "Why not?" "We're waiting for Godot." This is … - 04/08/2015

App Adoption in the Corporate Environment Must Support Real-Time Communications
Consider the introduction of software to the corporate environment in the 1970s and 80s. So many of the applications available then were developed by the programmer with little outside influence. He or she knew what the software should do, but they d… - 04/07/2015

The Connected Home, Community and Real Time Communications
And that's just the simply shuffling-data mode. Voice and video can be applied as appropriate in the home, car, and office, depending on the circumstances. A problem or alarm at home can trigger an alert to both the individual's smart phone and a cen… - 04/07/2015

Livegenic Speeds Insurance Claims Processing with Live Mobile Video
Livegenic is a startup based in Philadelphia that's changing the insurance industry by letting customers stream live video for insurance claims, according to Technical.ly. - 04/06/2015

An App for WebRTC Screen Sharing
For those who are in the process of becoming WebRTC mavens, you know that while WebRTC is supported by the Chrome, Firefox and Opera browsers, for the moment the rather important screen sharing function is not supported on Firefox and Opera. You also… - 04/06/2015

GENBAND's Perspectives15 Event to Make One Merry Month of May
Edwin Way Teale was once said to describe the month of May by saying, "The world's favorite season is the spring. All things seem possible in May." That's a lesson that GENBAND seems to have taken to heart, declaring May the month for its Perspective… - 04/06/2015

GENBAND Nuvia Takes Top Honors in VoIP Infrastructure Awards
A show like Perspectives15 has a lot of potential to rally the troops, so to speak, and it was clear from the outset that GENBAND was ready to pull out all the stops to make it a big one. It's one thing to try and rally the troops on the strength of … - 04/03/2015

WebRTC and More: Making Unified Communications and Collaboration Easier
In trying to stay current about insights into WebRTC and keep WebRTC Solutions Community members as up to speed as possible, I literally scan the world for insights and information. And as we get ready to celebrate Passover and Easter there are two l… - 04/02/2015

Humans Shape the Delivery of Intelligent Data in New M2M2H Trend
M2M communications is a firmly entrenched trend, powering the larger Internet of Things (IoT) as technology enables devices, machines and systems to communicate more valuable information, more efficiently. But humans are the ones to benefit from M2M … - 04/02/2015

Keeping Real-Time Communications in Check
The opportunity to chat with a live agent is something we've all become accustomed to if we spend any time at all searching the web. Come to a website that appears to have the information you need and not long into your reading a box will pop up and … - 04/02/2015

Video Chat is as Simple as 1-2-3 with WebRTC
You may have heard the term "WebRTC" and filed it away in your memory as just another way to video chat. While WebRTC does mimic the video functionality of services such as Skype and Apple's FaceTime, it is more than just another video chat option-it… - 04/02/2015

Cameras, WebRTC Are Changing How We Learn
Distance learning is one of the most powerful new forces influencing the direction of education. With the help of cameras and the latest in communications technology, schools everywhere will be tied into one system, which means the exchange of inform… - 04/01/2015

Airlines Achieve Unprecedented 100 Percent Customer Satisfaction Thanks to WebRTC
In what has to be a first on almost any front for any vertical market, customer experiencing benchmarking company XYZ Research has reported that the U.S. airlines achieved 100 percent customer satisfaction for the month of March. It appears this amaz… - 04/01/2015

Smart Airports May Prove New Connection for Real Time Communications Market
The idea of a "smart airport" may seem like an oxymoron to some long-suffering travelers out there sick of the endless lines and security protocols and everything else. But a new report from Transparency Market Research suggests that the smart airpor… - 03/31/2015

CafeX Receives $21 Million in Series B Funding
After closing a Series B round of funding, CafeX will receive $21 million. Some of the participants in the funding round included Intel Capital, individuals who fall under the category of angel investors and a subsidiary of The United Services Automo… - 03/31/2015

WebRTC Gets Another Important Convert: Facebook
Two and a half years after TMC wrote about how WebRTC is "a gift from heaven" for Facebook. Now, others in the communications arena - including perhaps Facebook itself - are now coming to the same conclusion. - 03/31/2015

FRAFOS ABC SBC Selected by Telio Telecom of Norway to Expand its VoIP Services
With hosted solutions, even the smallest organizations can access enterprise grade communications services with bespoke amenities designed to meet their specific needs. This has led businesses to look for solutions with incredible flexibility and the… - 03/30/2015

Acision Offers Up WebRTC-enabled SDK at Orlando Hackathon
The developer community converged in Orlando this weekend at the Comcast NBCUniversal Hackathon. The Forge by Acision team was there encouraging developers to create prototypes using its new Forge software development kit, which supports WebRTC. - 03/30/2015

WebRTC and the Social Media Continuum
Figuring out where WebRTC ends and social media begins is going to become increasingly complicated. Social media is a form of real time communications (RTC) and companies are starting to incorporate video into their apps. Some argue WebRTC is the nex… - 03/30/2015

Personal and Work Computing No Longer Separate Silos
Today, the line separating personal and work computing has not only been blurred, many would argue it no longer exists. - 03/30/2015

Getting to the Productivity Promised Land in the Mobile Era
On the consumer side, the benefits of the mobile technology revolution have been advancing steadily, providing users with more capabilities and a broader range of choices. In contrast, the business side of mobile has been marked by advances and retre… - 03/30/2015

WebRTC Solutions Week in Review: Avaya, Google, Voiceworks, NTT Communications, FRAFOS, Dialogic
WebRTC news this week placed its focus on gaining favor with businesses and individuals (including children). TMC even announced its picks for WebRTC Product of the Year. - 03/28/2015

Real Time Communications Week in Review: Microsoft, CDW, GENBAND
It's starting to look a lot more like spring out there, and though cold nights--and some cold days--are in our future for a little while yet, what's not cooling off at all is the pace of real time communications. But rapid pace means plenty of news, … - 03/28/2015

BroadSoft's BroadWorks WebRTC Server Receives 2015 WebRTC Product of the Year Award
BroadSoft, provider of software and services that enable mobile, fixed-line and cable service providers to offer unified communications over their IP networks, was recognized for its BroadWorks WebRTC Server with the 2015 WebRTC Product of the Year A… - 03/27/2015

Getting to the Productivity Promised Land in the Mobile Era
On the consumer side, the benefits of the mobile technology revolution have been advancing steadily, providing users with more capabilities and a broader range of choices. In contrast, the business side of mobile has been marked by advances and retre… - 03/27/2015

Some Must-See WebRTC Tools and Apps for the Enterprise
Slack (slack.com) is the new hotness when it comes to team communications. The software/cloud service enables managers to create open channels for projects, groups and topics a whole team shares. Channels include messages, files and comments, inline … - 03/27/2015

Analysis: Enterprise Videoconferencing Equipment Market Revenue Sees Increase
Market intelligence from IDC tells us that overall videoconferencing equipment revenue is increasing 15.8 percent quarter over quarter and 4 percent year over year for Q4 2014, making it a banner quarter for this niche market. The entire year, howeve… - 03/27/2015

Comverse Woos with WebRTC Gateway
WebRTC is finding its way into various nooks and crannies of the enterprise as its benefits and ease of use prove to set up a very exciting year in its development. But, now is a time to reflect on a company that has separated from the field with its… - 03/26/2015

The Enterprise Service Desk is Not What It Used to Be
Being able to reach customer service options by the means most readily available at the time, or the means that the customer is most comfortable with, improves the customer experience. It's gratifying to see that service desks are discovering this po… - 03/26/2015

How IoT and WebRTC Can Change the World
A lot of the focus around WebRTC to date has been on its ability to enable real-time communications on the front end - by allowing end users to participate in two-way interactions via just a browser and without having to download special client softw… - 03/26/2015

Avaya and Google: WebRTC is Ready
When Avaya announced its latest call center product, the message was clear: WebRTC is ready for prime time. It also underscored the longstanding theory that the customer service market would be the most likely candidate for early success. Interesting… - 03/25/2015

Voiceworks Launches International Brand with Expanded Total Communications Offerings
Dutch communications software provider Voiceworks has launched a new brand called Summa to offer the international market its acclaimed communications and collaboration solutions. Summa is focused on providing solutions that can easily be added to or… - 03/25/2015

The End of Internet Explorer, the Ramp to WebRTC Anywhere
After a 20 year run, Microsoft is retiring Internet Explorer (sort of, more on that in a moment). Windows 10 will bring a new, clean browser currently called Project Spartan, with the most important feature native support for WebRTC. - 03/25/2015

Can Real-Time Communications and WebRTC Play a Secure Role in Healthcare?
The healthcare industry today is a fascinating machine. Not only do nurses and physicians have access to medical information from around the world, they can access that information instantly to provide better care. Real-time communications ensures an… - 03/25/2015

Dialogic PowerMedia XMS Awarded 2015 WebRTC Product of the Year
Dialogic announced on Monday that it had received TMC's 2015 WebRTC Product of the Year Award for its Power Media XMS media server. The cost savings, reduced development time and better performance from having the server do all the heavy lifting when… - 03/24/2015

Parent and Child-friendly Trial Events Combines WebRTC platform 'SkyWay' and Experiential Educational Robot 'Romo'
The embedded graphic may be in Japanese but you should easily get the picture. In a unique showcase at the Science Museum in Japan, NTT Communications has combined its WebRTC Skyway platform with the Romotive participatory educational robots, "Romo,"… - 03/24/2015

Skype for Business Not a Threat to WebRTC
Skype for Business will offer enterprise voice in Office 365 with PSTN calling and conferencing. The functionality will first become available as a technical preview in the U.S. this summer. - 03/24/2015


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