WebRTC World Feature Article

December 30, 2013

SBC Vendors Address the WebRTC Opportunity


Right now this whole SBC market is really excited about WebRTC.

That’s the word from Steven Johnson, president of Ingate, which sells E-SBCs, among other solutions. Ingate is in development on what Johnson describes as WebRTC PBX companion products that will allow companies to add WebRTC to existing SIP PBX environments.

He adds that putting a TURN server on the device enables enterprises to control and see all packets coming in to the SBC so they can ensure WebRTC applications get the required bandwidth. Service providers also can use this kind of device to stay in the call flow for WebRTC sessions, so they can generate revenue from those sessions, he says.

“WebRTC makes it much easier to do ad hoc collaboration sessions,” adds Johnson. “It makes possible the whole theory and promise of unified communications in a very simple way. It’s much easier to set up than SIP, and much easier and simpler than services like WebEx.”

Sangoma also plans to introduce WebRTC solutions in 2014. Nenad Corbic, vice president of engineering at Sangoma, says that SBCs will play a central role in WebRTC, noting that the legacy world is cut off from WebRTC without SBC, which can provide the translations between these old and new worlds.

“With Lync, WebRTC and video, all that is hitting the network, and the only technology that can keep up with all this technology is SBCs, because we’re in the middle of the network,” says Corbic. “The SBC is the glue.”

Other vendors already have come out with WebRTC solutions.

For example, Metaswitch offers an IMS in the cloud solution called Clearwater that includes a WebRTC gateways and natively supports interworking between WebRTC clients and SIP-based clients via SIP over WebSocket signaling.

GENBAND offers a WebRTC module, which is software that can be deployed with its SBC.

Oracle this fall introduced a WebRTC session controller. Chris King, senior director of product marketing-communications industry at Oracle, says this new solution brings together Oracle’s SDP technology with Acme Packet technology.

It allows service providers to support multiparty calls, and maintains session state, so if a connection drops it doesn’t affect the other connections. Oracle is targeting its WebRTC Session Controller both at service providers and an enterprises, at which WebRTC can be used to extend the unified communications experience within the contact center (WebRTC can allow for the escalation of a call from one medium to another, and to have the caller’s interaction up to that time captured and displayed in the process) or just by regular enterprise users.




Edited by Cassandra Tucker




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