While Web-based real time communications (WebRTC) is offering up quite a bit of potential for businesses of all sizes to make an impact on the overall operations of said businesses, there commonly remain a few things to do before bringing this new system in play. The new systems must be tested to ensure that those systems will work with the business' current systems, thus minimizing the chance that this new system may interfere with normal operations. Testing solutions like the Empirix Hammer Test Solution are offering up a way to make sure that WebRTC is ready to go in a current setup.
The Empirix Hammer Test Solution offers up a variety of capabilities geared toward getting WebRTC systems in place and running with current systems. Not only is this solution capable of performing end-to-end testing on a wide array of different solutions, but it can also offer measures to address problems found within the system. It can tackle basic network performance but also cover SBCs and network edge devices, as well as taking on quality of service issues in the major components of WebRTC like voice, data, and video transmission.
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What's more, the Empirix Hammer Test Solution is scalable, so that it can be used not only at the enterprise level but even as far up as the full carrier level. It can simulate a variety of potential behaviors, simulating e-mails, phone calls, video traffic and more to make sure the system in play is likely to work, every time. The system can spot security vulnerabilities as well as issues of performance, and the testing can not only be repeated, but also automated, to provide an even better chance at spotting an issue.
Being able to test WebRTC software before it's fully involved in the environment offers a lot of value for an organization. Not only are potential problems spotted before those become actual problems, but problems can be quickly addressed and repaired. This in turn makes the user experience a lot better, which provides customer goodwill, and can also speed up the time needed to see return on investment. Vendor claims can also be verified, outside of the standard system, and that helps improve relationships with vendors.
Testing the system when it is installed, before it can go into wide use, is a terrific idea that's likely to pay some significant dividends. Spotting small problems in advance, fixing problems of all sizes, and just in general keeping the channel between the business and its customer base clear and easy to use is a winning proposition. If customers can't use a contact channel, then those same customers are likely to turn up noses at the entire business' operations, thinking that if this business can't keep its contact paths straight, what chance is there of getting a product fixed or replaced?
Testing systems on a small scale before going to a wide scale is a great idea, and solutions like the Empirix Hammer Test Solution are leading the way in making that testing possible, simple and easy to follow up on.
Edited by
Alisen Downey
