WebRTC World Feature Article

January 15, 2013

Microsoft Lync Offers Enterprise-Ready UC Platform


It’s 2013, and that means it’s the perfect year for Lync 2013. Well, that was launched last year, but now it’s offering a single client, enterprise-ready UC platform. Along with that are several new features, so if you aren’t using Lync yet, now is a great time to start.

Included in the new release is a new interface that includes pictures of contacts as well as task menus and chat rooms with savable and searchable conversations. It supports 1080p HD resolution for video conferencing with face detection and smart framing for a more natural video conferencing experience.

Users can also connect via Skype, further improving the integration between the two. Emergency support is offered through 911 Enable for Microsoft Lync 2013, so emergency services are nothing more than a click away in case of an unfortunate circumstance where they’re ever needed.

Among the many benefits of Lync are control over costs, improved productivity, built-in encryption and security, and support for a mobile workforce, all of which have helped make it a very successful solution for unified communications.

“Demand for truly integrated, enterprise-ready communications platforms for information sharing and collaboration is exploding on a global basis,” says Martin Burvill of Verizon Enterprise Solutions, in a statement. “The introduction of Managed UC&C for Microsoft Lync is an important component of our overall strategy to advance the way businesses operate through more effective engagement with employees, customers and partners. Enabling a modern workforce to more quickly connect by using video, voice and the Web is essential to speeding up the decision-making process for greater productivity.”

There are many benefits to using Lync. Given how many solutions it’s been integrated with, there’s much to lose from letting it go, and so much to gain from getting it. Now’s as good a time as any, thanks to the upgrades, and those who already use Lync will appreciate the new layout and features it provides.




Edited by Rachel Ramsey




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