For those looking for news about Web-based real time communications (WebRTC), there was plenty of that to be had. Enough, really, to make getting a handle on just how that news applies to current operations difficult to say the least. But with the coming of a weekend comes an opportunity to better reflect on the week's events, so settle in, put on a second cup of coffee and let's run down the biggest events of the week in WebRTC with our Week in Review coverage!
First we had a look at the reception growing around WebRTC, and how some of it seems to be trending negative. When words like “crazy” and “threat” can be used, it's clear there are some who don't think highly of this communications tool. But a note of perspective comes in handy here, realizing that these are still the earliest days of WebRTC's rise to prominence, and considering the down-side issues of the tool now can lead to fixes that address most of these. While changes will need to occur in the market to accommodate this new disruptive tool, those changes can make for stronger overall businesses.
Next, we got a look at Twilio, and what it was doing in the field to use WebRTC to help drive increased virtualization in communications tools. Twilio recently put WebRTC to work in a bid to help dial down wait times for those in holding queues, a phenomenon that no one much likes to endure. With this new feature in play, Twilio can help businesses offer better customer service, and with better customer service comes an increased overall chance of long-term survival in the field.
WebRTC is becoming well-known for its ability to offer different things to different fields, and our look at WebRTC in banking illustrated this point nicely. Requestec and Akbank recently entered into a partnership to underscore this point, with Requestec bringing its Zenon Gateway to augment Akbank's Mobile Wallet Services. With the Zenon Gateway in place, Akbank could offer HD video conferencing capability to allow users to place a quick and easy video call with nothing more than a webcam and microphone combination.
Then we got a look at BCSocial, which uses WebRTC to drive collaboration in both work and social interactions. BCSocial users have a variety of capabilities available, ranging from the ability to share documents to managing tasks. A variety of work styles can be accommodated with this system, including the ability to access the system from any device, and users can also share and comment on material regardless of breed.
Finally, Vidyo brought in the last point for the week, with the addition of WebRTC capability to its teleconferencing tools. Vidyo offered a demonstration of said tool at the recently-concluded WebRTC Conference & Expo, and showed off handily how its system can work with desktop video conferencing, Web-based conferencing systems or even native WebRTC clients. While getting such things to work on different systems can be difficult, WebRTC's versatility makes it up to the challenge.
That was the week that was in WebRTC, and clearly, there was a lot going on. New products, new services, and new life to old solutions was both part and parcel of the overall affair. Our global online community was right in the thick of it, meanwhile, bringing back the best pieces of news right back here to consider. So be sure to join us back here next week for all the latest news in the field, and every weekend for our Week in Review coverage!
