WebRTC World Feature Article

May 24, 2014

WebRTC World Week in Review

WebRTC is bringing real time communications to applications, website and devices, and the industry continues to grow each week. Here are the top WebRTC stories this week.

Telemedicine is rapidly gaining ground as a popular service for doctors to interact with their patients over a video client, largely due to the fact that it increases comfort for both parties while simultaneously reducing traveling time and expenses. Avizia is one of the biggest telemedicine technology providers in the world, and recently introduced its newest WebRTC telemedicine cart: Clinical Assistant 300.

Video conferencing platform provider Blue Jeans Network recently increased the capacity of its platform from 25 to 100 people in a meeting at one time. The company is responding to the growing use of enterprise-grade broadband conferencing services.

A new plugin from Google will allow users to conduct Google Hangouts video conferencing sessions directly from Microsoft Outlook. Calls can be made between users or by clicking a link to access a previously scheduled meeting.

OpenClove recently introduced FreeMAD Service, a free real time communications service that enables applications with in-app video, voice and data communications, and FreeMAD.net, a resource for developers to access open-source code to build native apps for iOS, Android and HTML5/WebRTC platforms. The source code enables developers to build features in Skype or FaceTime.

CreaLog, a provider of services for telcos and value added service providers, is using Dialogic’s PowerMedia XMS to enable face-to-face conversations with agents and customers in its call center.

Zingaya, a provider of click-to-call services, recently added a network quality monitoring function to its widget, which is designed to enable users to see network connection quality in real-time – before they start experiencing poor quality effects, such as audio quality degradation.

We also took a look at the vision from LongBoard Technologies, which wanted to make the phone and computer screen work together. It was supposed to be interactive where the screen could be used to dial for the phone and features could be invoked without a star “*” or a pound “#.”  WebRTC might bring some of the LongBoard vision back into focus particularly if the data channel gets explored.

With a number of companies announcing WebRTC-based OTT solutions, it is clear that there will be a new round of competition for the communications control and services in the webified world.  The challenge is that the very IMS platforms that enable easy integration to existing systems may limit innovation and the ability to effectively complete with these emerging OTT services.  For service providers, the question is whether this will go the way of the homepage, email, search engines, and other web components and move away from the traditional service provider. At the upcoming WebRTC Conference & Expo in Atlanta, June 17-19, this will be a key topic. 


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